La Place Carenage Duty Free Mall

The main building of the property including the rooms and the dining room and bar were kept very clean. The staff members were generally friendly. Special thanks to Garfield for arranging our catamaran tour with Sea Spray Cruises and Vanessa in the dining room for her consistently cheery service. We purchased the all inclusive plan and found the food to be very good. The beach was a short walk away and stores and restaurants were nearby. Nice, locally owned boutique resort.

This place was absolutely magical! From the incredible room amenities to the delicious food, everything about our stay was five-star. The pools were breathtaking, the views were spectacular, and the entire property felt first class. The staff were also very friendly and welcoming, which made the experience even better. We had such a wonderful time and will definitely be back!

Overall, the resort was decent. The food was good and most of the staff were friendly. However, the property definitely needs some upgrades. Some of the equipment seems outdated, and our room had issues such as a broken doorknob and a broken locker, which should have been fixed before guests arrive. Excursions Arranged Through the Resort Communication about the excursions arranged through Sea Cruise needs significant improvement. When we booked the Toug Bay excursion, the resort staff never mentioned that the trip does not include both the mud bath and the volcano view. The brochure also failed to clearly state that it is either one or the other, not both. The Sea Cruise staff member, Cortney, was also unclear when explaining the trip details. Because of the lack of proper information, we ended up missing out on the mud bath experience entirely, which was very disappointing. We also felt rushed during the waterfall stop, which took away from the overall experience. As a group, we felt the excursion was not worth the money, especially if you are not particularly interested in snorkeling.