Hotel & Spa El Castell de Ciutat sits atop a hill with valley views, creating a perfect relaxation spot. Two restaurants serve local cuisine, while the poolside bar offers refreshment. WELLNESS & SPA EL CASTELL completes the experience with body scrubs and Ayurvedic therapies.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Hot tub
Pet-friendly
Parking included
Free Wi-Fi
The current price is €181
€181
includes taxes & fees
26 May - 27 May
Sign in to view eligible discounts and perks. More rewards for more adventures!
A poolside bar, a terrace and designer shops on-site are just a few of the amenities provided at Hotel & Spa El Castell de Ciutat. Tee up with amenities, such as golf lessons and a golf clubhouse, at this hotel. Indulge in a body wrap, hydrotherapy and a facial at Wellness & Spa El Castell, the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Enjoy the gym, as well as activities such as archery. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and a library.
You'll also find perks such as:
An indoor pool and an outdoor pool
Free self-parking and valet parking
Buffet breakfast (surcharge), free bike hire and hot springs on-site
A 24-hour front desk, a front desk safe and a banquet hall
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
Bathrooms with bidets and free toiletries
24-inch TVs with digital channels
Wardrobes/cupboards, daily housekeeping and printers
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are available for EUR 25.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 25.0 per day
Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number HL-000475
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
Frequently asked questions
Does Hotel & Spa El Castell de Ciutat have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Hotel & Spa El Castell de Ciutat?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel & Spa El Castell de Ciutat on 26 May 2026 start from €181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel & Spa El Castell de Ciutat pet-friendly?
Yes, Hotel & Spa El Castell de Ciutat allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel & Spa El Castell de Ciutat?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel & Spa El Castell de Ciutat?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hotel & Spa El Castell de Ciutat?
Checkout is at noon.
Where is Hotel & Spa El Castell de Ciutat located?
Situated on the riverwalk, this spa hotel is within 1 mile (2 km) of Torre Solsona, La Seu d'Urgell Cathedral and Diocesan Museum of Urgell. Aravell Golf and Kàrting El Pla are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is in a beautiful and quiet area. Our room was impeccable with a great view on the mountains. Our dinner at the hotel was excellent. Easy parking and very welcoming staff.
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring .
Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Deborah
Stayed 3 nights in Oct 2024
Verified
10/10 Excellent
Steven
10 Aug 2024
Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace.
The pools were amazing, so clean and the views were spectacular.
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same.
They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile.
It was an excellent 3 nights and I would not hesitate to return.
Incredibly friendly staff at all levels (Reception, Restaurant, Housekeeping and Spa), amazing food for dinner at the restaurant. Two issues prevent this place from getting top marks: we didn't have hot water for the first night and first morning in the shower. Secondly, due to some older infrastructure there is a knocking noise we heard throughout both nights which was the heating system working. The noise kept us from sleeping well and we left the hotel quiet tired. We did tell management and they took our concerns seriously and tried to compensate, however it's just a shame to not rest well after long days in the snow in nearby Andorra.
Enjoyed 2 nights.
Positives:
- Very friendly and helpful staff
- Great location. The history of the hotel site is wonderful
- The saunas were great
- enjoyed the outside pool for a few hours. Great views from the pool deck
- Room was a great size and nice view from the balcony.
- Fantastic continental breakfast.
Negatives:
- Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable.
- The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue.
Overall, this
Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
Everything here was fantastic, the staff were very friendly and the foods are very delicious, the taste of the food was new.
They took a birthday cake for my wife:) she loved it so much
An absolutely wonderful find! Highly recommended for Mountain views and the service was excellent , from start to finish. Dinner in the terrace was well worth it! Swimming and jacuzzi were good. Highly recommend 👍
Mirza
Stayed 1 night in Aug 2025
Verified
6/10 Okay
zbigniew
28 Jul 2024
Liked: Staff & service
Short stay
It Is very old hotel with no renovation
The time stop 20 years at this hotel
Location is very good
The breakfast below average
This hotel should be 2 stars not more
C’est sans contredit le plus complet et bel endroit pour séjourner dans la région de La Seu d’Urgell! Les repas étaient absolument délicieux, le centre de mieux-être était diversifié avec ses bains et espaces repos et le personnel nous a offert un service et une attention exceptionnelle tout au long de notre séjour! La visite du château avec un employé a également été un bel highlight! Je recommande sans contredit cet endroit!
O hotel é incrível, impecável, desde a limpeza e organização até o serviço e a simpatia de todos os funcionários. Estou realmente impressionado com a atenção aos detalhes. Notei, porém, que em dias de maior movimento e ocupação a área do café da manhã fica lotada. A opção de café no quarto é uma ótima maneira de liberar espaço mas o serviço em bandeja não combina muito bem com a decoração e qualidade do hotel (lembra um hospital). É um espaço elegante e administrado com carinho. Na minha opinião, o café da manhã deveria ser servido em um aparador/buffet com rodinhas o que sem dúvida, o tornaria mais atraente para ser consumido no quarto.
Tout était parfait. Très très bel établissement avec un haut niveau de prestations, idéalement placé au calme avec une vue imprenable sur la vall ée et les montagnes enneigées. C’était top !
Habitaciones amplias y con bellas vistas. El baño tiene todos los suplementos necesarios.
En cuanto a las comidas, tanto desayuno como el menú de la cena, podría ofrecer más variedad.
El personal muy amable.
Habitacion preciosa, excelente , limpia y bien cuidada , terraza con vistas a la montaña.
Atencion al cliente excelente. EL SPA al aire libre , sauna, piscina interior inmejorable, superlimpio no se puede pedir mas
Volveremos seguros