"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Excellent séjour dans cet appartement. Le personnel est toujours souriant et prêt à vous rendre service. L'appartement est très bien pour 2, un peu petit, je pense, pour 4 mais il est très fonctionnel, avec tout l'équipement nécessaire. Un petit nécessaire de nettoyage est à notre di à l'arrivée (éponge, nettoyant sol, pastille lave vaisselle...). Le balcon est appréciable, avec vue sur la montagne. Je recommande.."
"This rating mostly reflects the inaccurate or incomplete information provided on the VRBO listing. The place is very difficult and unusual to locate, especially in the dark. Check in instructions lacked clarity and failed to note many important things: - The exterior of the building is not lit, making it nearly impossible to see signage- the remote control for parking confusingly opens and operates two different parking barriers for two completely separate parking areas. Despite this, it is important to park in exactly the right spot (in the underground garage)- The lights in the underground garage and hallways turn off frequently (seemingly every 30 seconds) leaving you in total darkness (alarming if you’re not expecting it)- take the elevator to floor 5 even though the unit is numbered 76- some of the better information was contained in a separate email from the host, the VRBO app had almost none of the important detailsDisappointing to note that previous guests had left soiled laundry and the host was unbothered by the idea that the place hadn’t been cleaned since its last use. Not a single towel was available, not even a hand towelOverall, not great. The host communication was exceptional, over and above what would be expected, which salvaged some of the experience. The amenities in the kitchenette seemed fine and exactly as described. "
How many hotels can I expect to find near Lac d'Oô?
Expedia has 367 hotels and other accommodation options a few miles from Lac d'Oô.
If I need to cancel the hotel reservation for my stay near Lac d'Oô, will I receive a refund?
Yes, you'll find most hotel bookings are refundable provided that you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you have a non-refundable reservation, you might be able to cancel it and be given a refund within a 24-hour period of booking. Add your dates and click on "Search", then filter by "fully refundable" to view the best deals available near Lac d'Oô.
What can I see and do near Lac d'Oô?
Head up the mountain to Peyragudes, Les Marmottes or Tunnel. Stopping by Privilege Ski Lift, Serre Doumenge Ski Lift or TSD Serre Doumenge is a fun way to see all the area has to offer. Col de Peyresourde, Cap de Pales Ski Lift and Hount-Estrete Ski Lift are a few additional nearby sights.
