Laganas Hotel Guide - Hotels with Spa in Laganas, Zakynthos

"The restaurant by the pool was fast food. I couldn’t even get a cup of coffee as per my order. Rude and obnoxious servers. The only server that cared was a woman named Konstantina. Everyone else spoke like we were bothering them. I also thought I was in (Greece) not sure why these people from other countries were working there and barely even speak English. Let alone any Greek “at all”!!! Even at the breakfast buffet. I had to ask for coffee five times and they kept telling me to wait. My son asked for ice and they looked at him like he had 10 heads. I guess the service didn’t want to be told what to do The worst were the housekeepers attitudes. They really sucked. They made us regret going there. "

"Very kind employees, very clean, modern. "

"The welcoming atmosphere and kindness of the staff. "

"I booked this hotel for my daughter and her friend who wanted to extend their holiday in Zante. The hotel pictures looked suitable - I did not expect a 5 star hotel in a party resort full of young people! The reality of the accommodation did not reflect the pictures advertised by the hotel! The main building is fine but my daughter was stuck in an additional block of the hotel which was adjacent to the laundry room! The ‘balcony’ looked out onto a garage forecourt which was on a busy road near the main strip (see pictures). Not only that, the girls were then asked to pay for air conditioning, which is advertised as included on the website. This is 10 Euros per night. The hotel refuse to switch it on unless you pay. The fridge in the room was also broken. It was only when I turned up at the hotel in person with my friend that we managed to get the fridge replaced and the aircon on (although still had to pay!). They seemed to take complaints more seriously from 50 year old adults than young people. I think the young people are taken advantage of because of their age and the fact that many of them are travelling alone or in small groups. I cannot fault Expedia at all, who very quickly resolved my complaint satisfactorily, but I do not recommend this hotel."

"We have a excellent time at the Gloria Maris the staff were very friendly and very helpful, from the reception, the restaurant and the bartenders, the food was delicious and the view from the room was a breath taking, an overall was a fantastic experience I will definitely recommend to anyone "