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Reviews of Purple Crown Hotel

3 out of 5
Purple Crown Hotel
3b balogun street, off balogun bus stop,awolowo way Ikeja, Lagos

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 3 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Zero security for the visitors. Not a good place if you’re looking for security.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolute Sharm. Customer service is zero. You ask them for the slightest of thing. They show attitude and rudeness. They hardly honor or listen to guests. The room is completely terrible. Too tidy, dirty and inhibitable. To take a shower was a struggle. They wouldn’t leave any supplies- towel, soap, toilet tissues until you ask them for it. The environment generally is horrible. It is dirty. It is a complete rip off. The hotel online pictures and descriptions are just too misleading. I hardly leave review even when I am so piss off, but I can’t just take a pass on this one. I felt like I paid for a service not rendered. Too bad
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice facility and clean environment but i was disappointed with the size of the room. It's too tight and nothing close to advertised space. What they call "Executive Suite" can only pass for a standard room, so don't be deceived by the big name. No closet, no sitting space for visitors. The rooms and toilets are clean though.
Stayed 2 nights in Jun 2019
Response from Purple Crown Hotel. on 8 Jul 2019
Hello Sir, i totally disagree when you say what we advertise is nothing close to what we have. our "Executive Suite" is the Exact thing that is being advertised. We explained to you the situation of things as at the time and date of your check-in and sincerely apologized for it which you also understood the situation at hand. we would love for you to make another reservation for that same "Executive Suite" and see the exact thing you booked for. Thanks Sir.