Fullerton Hotel Guide - Laguna Lake Park hotels in Fullerton, United States of America.

"Room is clean , breakfast is good and staff are friendly!"

"I found mold on the signed mattress "

"Staff is wonderful, breakfast is great… But the rooms need some major upgrades needed. Carpets are old & dirty "

"Parking was first come, first serve?? Weird?"

"So we have stayed at this property 5 times. Loved it! It would have been 6 but this ruined it for us. As soon as we pulled up there was a women right outside the door yelling at my family and we have a 7 and 9 year old to "not touch her Fing stuff this is my SH." I'm an adult I don't care but dont yell at my kids who were just getting their own stuff out the car. I asked the staff what they were going to do about and Martha said "we can't do anything about it. " last time I checked yes you can it's private property and you should want to do something about it if it's affecting you customers. I asked when does the pool close and she said 9pm and that was it. So we quickly went up to our room threw are stuff down got our suites on because we were super excited to swim. There was only 30 minutes left so we quickly went down stairs just to see a sign that says pool closed. What kind of crap is that! How do you not say sorry pool is closed! No Martha straight up said the pool closes at 9pm. So messed to miss lead your customers to think the pool was still open!! So we went up to the counter to ask when the pool was going to be open. James said no one not even the managers know. He continued to say we can just leave. Who says that! There customer service was so bad. I looked at him and said you don't tell people to just leave good customer service try's to keep their customers. I called hotels.com and asked to be moved after explaining everything. Dont tell me to leave I will!"

"I like this place it nice rooms"

"Good for the price, would be great if they have half dryer"

"I did not like that apon arriving we rang the bell three times before someone came then walking in I checked out the bed and there was some tan stuff on the sheets there were only two towels and two hand towels and they told us no visitors were allowed and there were junk cars on the property like someone was working on them then when we went to check out no one came to the window so we couldn't get a receipt I hope we get out refund back we only stayed do to an emergency and we couldn't cancel because they would still charge us the water pressure was so slow they need a plumber I would not recommend this hotel to anyone poor service also for the amount a person pays we even had to pay for ice although it really wasn't much but when a person travels 1000 miles they except more for there money and much better service"

"This property met and exceeded our expectations! It was large and roomy enough for our group of 5 adults and the indoor/outdoor living space was perfect! We spent most of our time in the kitchen, patios and spa/pool areas. The kitchen was well equipped, we came prepared with many things "just in case" only to discover they were actually supplied. While close to everything, the house was very quiet and being on a culdesac was just perfect. Our time in the outdoor space was perfect and we didn't feel like we were on top of the neighbors or disturbing anyone will laughter and soft music. The grill was obviously cleaned between renters and we used it each night.All instructions were clear and easy to follow.The decor was exactly as described and we enjoyed the collections and whimsy. We were very comfortable. I would return if we were in the area again and recommend it highly to others.Thanks for a great stay!"