Lake Eppalock Hotels

"Check in a nightmare. Office closed at 18h - not told in advance. Didn’t get a text with info. Phone no. useless. Only by chance found someone with another no. then got access code. Accomm. itself quite good."

"I booked two superior queen rooms because they were supposedly soundproofed - they weren’t. No staff anywhere - to check in ring a number. Did not see one member of staff at anytime. My room had no coat hangers, the wall lights did not work. When I rang to notify them they didn’t care. Also didn’t care about my daughter’s remote for split system which did not work. No offer to fix the problem. Also in her room no cover over light in ceiling fan - aesthetics aside - dangerous for children. Ceiling fans very dusty - couldn’t use. The traffic noise was horrendous. Rooms 7 and 8. I could go on. Don’t put fittings in rooms if you are not going to maintain them and have them in working order. What’s the point people?"

"The room smelled strongly of cigarettes, the toilet seat was loose (almost detached), the floor loose and sticky/dirty and the TV had no signal (couldn't watch free to air, was only able to log in to Netflix using my personal account). Otherwise it had adequate amenities and good temperature control"

"Easy parking, simple accommodation appropriate pricing. Could do with new carpet or a steam clean. Some updated fixtures. BYO pillow."

"Charge for early check in was extortion. Not impressed at all. Room had odd smell. Thin walls, heard other guests outside. Will not stay again."

"Clean Rooms and Friendly Staff made this stay great"

"Top spot with great meals and drinks at very good prices. Best value di far on our toad trip. 👍😊"

"Clean room, not to modern, but keep in very good condition. I would stay again. "

"Sheet did have stain on it and made me itchy"