Willow Brook One Bedroom | Terrace/patio
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Reviews of The Willowbrook Golf Hotel At Split Rock

3 out of 5
The Willowbrook Golf Hotel At Split Rock
105 Willowbrook Drive, Lake Harmony, PA

Reviews

6.4
Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 3 out of 12 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, the rooms were comfy and clean, the service was very helpful and the area is quiet and very very green. We loved our stay and will definitely come back
Stayed 1 night in May 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place ! Perfect for a night or a week ! The spa tub is the best !!
Stayed 2 nights in Dec 2023

4/10 Poor

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs a major update. Uncomfortable furniture and bedding. Took forever to check in.
Stayed 1 night in Apr 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It will be out last stay at split rock we all looked rooms 4 to be exact paid the same price for them all but all ended up with different rooms, furniture was horrible, microwave was broken and door knob
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Waiting an hr and 40 min for my room
Stayed 1 night in Apr 2024

2/10 Terrible

Kim

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Let me put it…we ended up leaving the property at 10:30 pm due to feeling unsafe. We were planning on staying at the Willowbrook and there was no lock on the main door. So anyone could just walk in. Until they figure out what they are doing with the owners…please don’t stay there. The pictures look a lot better online than they are. And they won’t help you at all at the service desk.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have an autistic boy and the staff made everything in my stay enjoyable and accommodated our needs .
Stayed 3 nights in Feb 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is run down. We stayed in the Willowbrook buildings and they haven’t been updated since they were built. We took pictures that I hope can be posted to show. I don’t want to be that guy complaining but broken lamp shades, bathroom vanity that was broken, two microwaves because the built in one didn’t work. It’s a great location and they are working on the property. The building had almost no one in it. I just don’t understand why they wouldn’t concentrate on filling the better condition rooms. Unless all the rooms are this bad.
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024