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Joya Andina Puno

3.0 star property
Hostal with a 24-hour business centre, a quick walk to Puno Plaza de Armas

Choose dates to view prices

Photo gallery for Joya Andina Puno

Interior entrance
Front of property
In-room safe, individually furnished, desk, laptop workspace
Breakfast area
View from room
In the heart of Puno, Joya Andina Puno welcomes you with a garden oasis and free breakfast. Unwind in the lobby near the TV or catch up on work at the 24-hour business center; enjoy luggage storage, dry cleaning/laundry services, multilingual staff assistance and tour/ticket help.

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Smart TV
Blackout curtains
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Triple Room

In-room safe, individually furnished, desk, laptop workspace

Comfort Triple Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Smart TV
Day bed
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

In-room safe, individually furnished, desk, laptop workspace

Twin Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Smart TV
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchenette
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, individually furnished, desk, laptop workspace

Single Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Smart TV
  • 17 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
Av. El Sol, No. 823, Puno, Puno, 51

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 48 min drive

About this property

Joya Andina Puno

Hostal near Puno Plaza de Armas
Located close to Puno Cathedral and Puno Port, Joya Andina Puno provides free breakfast, a garden and dry cleaning/laundry services. Stay connected with free wired Internet, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • Tour/ticket information, luggage storage and a 24-hour front desk
  • A TV in reception, a front desk safe and multilingual staff
Room features
All guest rooms are individually furnished, and have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Smart TVs with premium channels
  • Private gardens, wardrobes/cupboards and separate sitting areas

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 8 per stay)

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges USD 1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per person (one way)
  • Airport shuttle fee per child: USD 8.00 (one way), (from 5 to 18 years old)
  • Self-parking fee: USD 8 per stay
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: USD 10 per night
  • Credit card charges are subject to a surcharge of USD 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Joya del Titikaka
Joya del Titikaka Hotel
Joya del Titikaka Hotel Puno
Joya del Titikaka Puno
Joya Andina Puno Hotel
Joya Andina Hotel
Joya Andina Puno
Joya Andina Puno Hostel
Joya Andina Hostel
Joya Andina
Joya Andina Puno Hostal
Joya Andina Hostal
Joya Andina Puno Puno
Joya Andina Puno Hostal
Joya Andina Puno Hostal Puno

Frequently asked questions

Is Joya Andina Puno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Joya Andina Puno?

Self-parking is available for USD 8 per stay.

What time is check-in at Joya Andina Puno?

Check-in start time: 10:00 AM; check-in end time: midnight.

What time is check-out at Joya Andina Puno?

Checkout is at 11 AM.

Does Joya Andina Puno provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies.

Where is Joya Andina Puno located?

Located in the heart of Puno, this hostal is within a 10-minute walk of Puno Plaza de Armas and Puno Cathedral. Puno Port and Bahia de los Incas Boardwalk are also within 15 minutes. Puno Station is 9 minutes by foot.

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Joya Andina Puno Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 9 out of 25 reviews
Rating 4 - Poor. 5 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Ayako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but friendly hotel.

The building was a little bit old but the room was comfortable. Staffs are very friendly and kind. The location is also nice because the main street is just behind the hotel.

8/10 Good

Marko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very comfortable room and amazing location. Close to everything you need
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Unprofessional

Stayed 4 nights in Feb 2020

4/10 Poor

DEMETRIO

Fake na pontuação

Hospedagem com pontuação nao condizente com as instalçaoes, deixou muito a desejar qto.todos os aspectos.
Stayed 2 nights in May 2019

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities

room was much nicer than what was shown on the internet. Beds were a little harder than I like but were do able.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dette hotellet har max 2 stjerner og ikke 3

Hotellet drives av en småbarnsfamilie. Dusjhodet var nedgrodd av skitt og det var nesten ikke vann i servantkrana. Rydding og vasking av rommene gjøres ikke hver dag.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok hotell

Senger og rengjøring blir ikke blir gjort hver dag. Årsak kan være at det er en småbarnsfamilie som driver hotellet. Ikke mulighet for frisk luft eller lufting.

4/10 Poor

Mikkel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

位置方便但整潔不佳

房間桌面灰塵密佈 聯絡電話永遠沒有人接 早餐普普，但住宿兩天的品質相差很多，覺得失望 但飯店人員態度親切，英文不太通

2/10 Terrible

Roberta, brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrivel, pessimo

Quando chegamos estava chovendo, o hotel nao era no endereço q estava no hoteis.com. Cansada e chovendl tivemos q carregar pelas ruas de Puno nossa mala até o outro hotel porq este estava de reforma. Na saida foi pior, a atendente disse q nao tinhamos pago as diarias ( estavsm pagas ha meses pelo hotel.com ) ficsmos la na saida tentando provar q tinhamos pago . Foi horrivel. Nao recomwndo esse hotel. Nao recomendo, foi pessimo, horrivel. Ao final a atendente disse q eles tinham comprado esse hotel a pouco tempo. Pedi prs falar com a gerente desde o dia q chegsmos e ela nao veio. Pelo q entendi, a dona do hotel Suites Antonio, comprou esse Titicaca. Nao gostei do Suites Antonio. Nao va.

6/10 Okay

Maria Amelia de

Disliked: Cleanliness, property conditions & facilities, room comfort
Foi tranquila, mas poderia ser melhor

10/10 Excellent

Nicolas, Francia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plutot correct et bien placé

Hotel recommandable en tous points (confort, salle de bain, calme, emplacement par rapport au lac et a la place principale). Nous retiendrons le petit déjeuner le plus varié et le plus consistant de notre sejour au Pérou. Points négative : la volonté de l'équipe de nous vendre des circuits sur le lac (avec insistance).

6/10 Okay

Alessandro, Blumenau - SC - Brasil

Liked: Staff & service

Somente razoável.

Hotel bem localizado, perto da plaza de armas. O problema é a rua, muito barulhenta. Além disso, o quarto que ficamos tinha um cheiro no banheiro nada agradável. Café da manhã não era ruim. Wi-fi ok no quarto. Acho que dá pra conseguir coisa melhor na região

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Okay room and bathroom. Hot shower. Good basic breakfast. Service not very good, there was never anyone in the reception.

8/10 Good

MARCIA, curitiba

Liked: Staff & service, property conditions & facilities, room comfort

Muito bom

custo benefício acima do esperado. Localização ótima. O sr. Gary nos atendeu muito bem.

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preço x benefício

Excelente opção em puno

6/10 Okay

Maike

Preço e localização

Hotel simples, próximo à Plaza de armas. Café da manhã simples. Quarto razoável e banheiro idem. Atendimento cortes. Serviço condizente com o preço cobrado.

6/10 Okay

Verified traveller

Liked: Staff & service

Sehr nette Bedienung

Der Service war sehr freundlich. Wir sind mit dem Bus um 5.00 Uhr morgens angekommen und wir durften im Aufenthaltsraum auf dem Sofa schlafen bis um 8.00 Uhr unser Zimmer bereit war, obwohl Checkin erst um 11uhr wäre. das Zimmer recht warm im Winter. Da wir am 28. Juli dort waren, war es in der Nacht sehr laut.

6/10 Okay

Robin, Portland

Liked: Cleanliness, staff & service

Very kind staff.

Just be aware that cheaper hotels in Puno don't have central heat. Mostly space heaters and lot of blankets.

2/10 Terrible

Ariatna Guadalupe, Pachuca México

Liked: Room comfort
Disliked: Cleanliness, staff & service

Lo salva la amabilidad de su propietario

La ubicación es buena así como la calidez y amabilidad de su propietario pero estuve tes días alojada en los que no me dieron papel higiénico, nunca me cambiaron la toalla de baño, en el lugar que la dejaba ahí la encontraba, el cesto de la basura tampoco lo limpiaron, el desayuno es bastante escaso.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel has a good location, but the rooms need renovation. Especially the bathroom. The breakfast was not bad considering the price. There was a misunderstanding with the receptionist regarding a tour they organized from the hotel but at the end when we mentioned our concerns they tried to make us feel better

6/10 Okay

Jens

Disliked: Property conditions & facilities

8/10 Good

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Bon hôtel bien situé . Ils proposent un bon tour sur le lac. Chambre spacieuse et propre. Bon petit déjeuner. Attention toutefois au service de laverie, ils ont failli nous oublier la moitié de notre linge.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok, mais pourrait etre mieux

bel hotel, bien situe, mais un probleme majeur, il ferme les portes a 22h.