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Reviews of Six Senses Douro Valley

5 out of 5
Six Senses Douro Valley
Quinta de Vale Abraão, Samodães, Lamego

Reviews

9.8

Exceptional

Rating 10 - Excellent. 176 out of 204 reviews" "
Rating 8 - Good. 24 out of 204 reviews" "
Rating 6 - Okay. 3 out of 204 reviews" "
Rating 4 - Poor. 1 out of 204 reviews" "
Rating 2 - Terrible. 0 out of 204 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING, there are no words
Stayed 1 night in Dec 2023

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely MUST. Hotel grounds, service, food, etc the whole stay is an unforgettable luxury experience
Stayed 2 nights in Aug 2023
Response from André Buldini on 27 Oct 2023
Thank you so much for your glowing review! We're delighted to hear that you had an unforgettable luxury experience during your stay at Six Senses Douro Valley. Our team works tirelessly to ensure that every aspect of your visit is exceptional, from our grounds to our service and dining. It's wonderful to know that we've succeeded in making your stay a truly memorable one. We look forward to welcoming you back for another extraordinary experience in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
A wonderful stay in a beautiful part of Portugal.
Stayed 4 nights in Jul 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly luxurious (at a price). Be careful of occupying a room over the outdoor restaurant as it can have some noisy guests dining as late as 11.30p.m. Not ideal if you want any early night. Otherwise the staff and accommodation are hard to beat for luxury and attentiveness. The Spa facilities are very good and the walking around the hotel grounds beautiful , but quite remote for short explorations.
Stayed 3 nights in Jun 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Truly one of the most exquisite properties. The staff was amazing and the amenities were incredible!
Stayed 2 nights in Jun 2023

10/10 Excellent

Caline

Stayed 1 night in May 2023

8/10 Good

albertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked a room with mountain view, 2 windows, 1 window had another roof direct infront of it, they moved us. it is hard to fault them, very good, also expensive
Stayed 2 nights in May 2023

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Heaven
The Six Senses Douro Valley never fails, it’s great on so many levels and fantastic to see that they continue to invest in the resort
Stayed 4 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Phoi-Thi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful retreat
Booked my partner to do a four day trip with his daughter. He now insists we go back for a romantic couples weekend. According to both of them, the hotel is stunning. Food was amazing. Lots of activities on the resort. Wonderful spa and that says a lot since my partner generally finds hotel spas overpriced and underwhelming. They both came back boasting about the resort and looking very refreshed.
Stayed 4 nights in Jan 2023

10/10 Excellent

Lori, de pere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love EVERYTHING about this hotel but the people, service and ambience are the best! During this visit, I needed medical services on Christmas Day and they arranged a doctor and prescription medicine to come right to my room. Amazing!

10/10 Excellent

Samuel, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic property in a beautiful setting.

10/10 Excellent

Mohamed Dhia

Stayed 2 nights in Nov 2022

10/10 Excellent

joao claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and Spa
Stayed 3 nights in Nov 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2022

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very comfortable rooms
Stayed 2 nights in Sep 2022

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Yuval

Stayed 3 nights in Aug 2022

8/10 Good

Erica

Liked: Property conditions & facilities, room comfort
Beautiful but over priced
Overall a lovely stay but for over $1,000 a night we expected the service to been better. +++ excursions (paid additional) were super fun. Did a full day of canyoning which was one of the highlights of our entire Lisbon trip. Super fun and our guide even brought homemade food to us. ++ pool was wonderful but silent so we brought a small speaker and other guests and staff thanked us for adding a nice pool “vibe” — service examples Dinner we waited about 20 minutes for our first drink. Appetizers came first then had to flag the team down to order more. It was late and not busy. One of the team members said he would get us an iron to our room which never came. Our lunch for canyoning was requested to be vegetarian. The recreation guide kindly found me the day before to confirm our vegetarian request. The morning of our guide checked the boxes before leaving and they were both meat sandwiches 😑 Then we had to wait for new lunches and we still received one meat one veggie. Thankfully our guide surprised us with homemade Portugal meal! I’d consider staying again if I could get a deal/normal rate or go in off season.
Stayed 2 nights in Jul 2022

10/10 Excellent

Elmer Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I should stayed longer… Hospitality!!! Beauty of land!!! Food & Wine!!!! A dream, the place to be!!!!
Stayed 1 night in May 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Superb 7~night stay at Six Senses Duoro Valley. Felt like a new person leaving my stay. They take care of your every need before you even think about it. Highly recommend.
Stayed 7 nights in Mar 2022

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!
Stayed 2 nights in Dec 2021

10/10 Excellent

iritte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and will be back
It was exquisite, generous, friendly and overall excellent.
Stayed 1 night in Dec 2021

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Six senses was one of the best hotels I’ve ever stayed at. It was such a beautiful property, and very comfortable and felt very welcomed.
Stayed 2 nights in Sep 2021

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Morten

Stayed 1 night in Oct 2020

10/10 Excellent

Linda, Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt luxurious. We were so comfortable and relaxed.
Stayed 2 nights in Mar 2020
Response from Nick, GM on 5 Nov 2020
Dear Linda, Thank you very much for the "perfect" review of our hotel! We are glad to know that you truly enjoyed your stay. Hope to see you again very soon. Sincerely, Nick, GM

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very well decorated and the staff were excellent. However the prices for food and drink are extortionate in comparison to anywhere else in the Douro region which really impacted the experience and ultimately meant we couldn't properly enjoy the facilities. Also the bed was surprisingly uncomfortable for a hotel of this supposed quantity - I noticed that it was actually 2 single bedframes pushed together!
Stayed 3 nights in Feb 2020
Response from Nick, GM on 4 Mar 2020
Dear Guest, Thank you very much for the good review of our hotel! We are glad to know that you enjoyed your stay and to know that our staff contributed for the success of it. Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

carmen, Sao Paulo, Brazil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. amazing property. beatiful setting. staff very kind and helpful
Stayed 3 nights in Jan 2020
Response from Nick, GM on 4 Mar 2020
Dear Carmen, Thank you very much for the "perfect" review of our hotel! We are glad to know that you truly enjoyed your stay and to know that our service contributed for the success of it. Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a treat! From the moment we checked in the facility was fabulous. Extremely caring staff, fantastic facilities, great location —- just the best.
Stayed 1 night in Dec 2019
Response from Nick, GM on 7 Jan 2020
Dear Ms. Lucianne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Was great experience, that I would like to do it again.
Stayed 3 nights in Dec 2019
Response from Nick, GM on 7 Jan 2020
Dear Guest, Thank you for the great review of our hotel! We are very glad to know that you have a good experience with us. Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Nick, GM on 7 Jan 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Europe! Beautiful, clean, chic, amazing views, comfy beds, huge wine library
Stayed 2 nights in Dec 2019
Response from Nick, GM on 4 Dec 2019
Thank you for the good review of our hotel! We are glad that overall you enjoyed your stay and that your room and the surrounding areas matched your expectations. Hope to see you again soon. Sincerely, Nick,GM

10/10 Excellent

amy

Stayed 1 night in Nov 2019
Response from Nick, GM on 4 Mar 2020
Dear Amy, Thank you very much for the "perfect" review of our hotel! Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019
Response from Nick, GM on 26 Nov 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent location, but one pays at every turn
The hotel is beautifully designed to take full advantage of its stunning surroundings amongst the vineyards of the Douro Valley, and there are magnificent views from its many expansive terraces and communal areas. A highlight is also its own huge parklands, through which one can stroll all the way down to the river. Our room was very spacious and modern, with all the amenities one expects from a 5-star hotel. However, to us, a downside was a feeling of it being over-serviced. Perhaps it is because we are not familiar with the Six Senses chain, but we also felt a bit put out by the fact that, no sooner have you checked in, than you are handed a list of activities, very few of which are included in the already steep room charge, and the rest of which seemed, to us exorbitantly priced. Dinner in their restaurant was delicious, but the pressure to drink a lot of wine before, during and after is annoying for those who are not big drinkers and seems a bit at odds with it also attempting to create an image of itself as health and wellness retreat.
Stayed 1 night in Nov 2019
Response from Nick,GM on 13 Nov 2019
Dear Ms. Jocelyn, Thank you for the good review of our hotel! We are glad that overall you enjoyed your stay and that your room and the surrounding areas matched your expectations. Hope to see you again very soon for a better experience. Sincerely, Nick,GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular property! Totally gorgeous. Staff was terrific and wine tasting session was a lot of fun. My room was upgraded. Sorry I didn’t have time to use the spa as people raved about it.
Stayed 2 nights in Nov 2019
Response from Nick, GM on 6 Nov 2019
Dear Mr./Mrs., Thank you for the great review of our hotel! We are glad know that you truly enjoyed your stay, which you're going to remember as a fun time. Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Nick, GM on 7 Oct 2019
Dear Ms. Nathalie, Thank you very much for the "perfect" review of our hotel! We are glad to know you enjoyed your stay. Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Nick, GM on 3 Sept 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful property with plenty to do. Understated elegance with great dining and spa options.
Stayed 3 nights in Aug 2019
Response from Nick, GM on 27 Aug 2019
Dear Ms Lynn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, especially both the spa and dinning experiences. We hope to see you again very soon for another successful stay. Sincerely, Nick, GM

10/10 Excellent

Prem, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idyllic location. Check-in and front desk staff go out of their way to ensure that you have a memorable time. Service is outstanding. Rooms and facilities are excellent. There is no courtesy shuttle, and taxi services are limited. A range of easy transportation connections to nearby towns is one thing lacking, although this would not have been an issue if we had rented a car from Porto. Better transport may also give easier access to food and activity choices that are more varied. Not inexpensive! The beauty of the surrounding landscape is truly refreshing. Overall a wonderful experience.
Stayed 2 nights in Jul 2019
Response from Nick, GM on 5 Aug 2019
Dear Prem, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and that our staff ensured you had a memorable stay. We hope to see you again very soon! Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with great staff , rooms are spacious with huge windows
Stayed 3 nights in Jun 2019
Response from Nick, GM on 1 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad to know that your bedroom was up to your expectations and that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nick, GM on 1 Jul 2019
Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service from start to finish. Quiet and peaceful escape.
Stayed 3 nights in May 2019
Response from Nick, GM on 4 Jun 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and it makes us happy knowing our staff sympathy was one of the main reasons for the success of your stay. Hope to see you again very soon. Sincerely, Nick, GM

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Nick, GM on 23 May 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nick, GM

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
over rated
we had booked a patio/terrace and when we arrived not only did we not get one we were told we there were no patios which is not true. in addition she said we had no breakfast included. we didn't appreciated her attitude and the way we were treated when we checked in. I had to give the receptionist a copy of my reservation which was really irritating. the hotel was very nice and had the chance to be great, but it under preformed on everything level including our meals. the wine tasting we signed up for was also poor. no one could understand what the guy was saying. you should take a lesson from the yeatman hotel in porto on how to treat your guests.
Stayed 2 nights in May 2019
Response from Nick Yarnell General Manager on 14 May 2019
Dear Charles, Very sorry to read your review, needless to say I am extremely frustrated by how your check in was handled and would like to extend my personal apologies. Not at all how we normally care for our guests. As for your experience in the restaurants and wine tasting, we always appreciate feedback and hope you will return so we can regain your confidence, regards. Nick GM