Lancaster Hotels

"The internet service was fast. Staff was very friendly."

"Clean room | Staff | Breakfast | Bar"

"The housekeeping did a very very bad job. Did not clean the room well. Also the aisles and the stairs were always dirty. The housekeeping were also not friendly and did a very bad job at putting clean towels. There was always lacking some. Also did not change the bedsheet as supposed to. I must say, 2 of the staff members were very friendly and kind. Ms. Rosita from the front desk and mr. Adrain from the security. Adrian was the sweetest. Also very helpful. They definitely stood out. I loved the beach view. That’s why very unfortunate that the hotel is in such a bad state. It definitely needs to be upgraded. "

"The room was very clean and the staff did a great job cleaning every day. Used the bar and it was good. Did not have time to use the spa. Swimming pool was excellent however the opening times were very late i.e 10 a.m. and it closed early. B'fast buffet good. Evening meals usually overcooked. "

"When you pay for breakfast, it only includes adults and have to pay for children above 5. You will pay daily tax that was not mentioned on Expedia. The only bright side is that the Hilton is next to a beautiful beach! "

"Good room with a comfortable bed (not so comfortable fold-out couch, it was ok for kids), excellent air con, basic kitchen. Spacious grounds with nice swimming pools (in particular the beach-side pool was wonderful), mini golf and tennis were lots of fun. Location is excellent. Only complaint would be, and it's a small complaint, that the property felt very quiet, almost like it was fully off season (despite it being easter and school holidays!) there was never any music by the pool, no pool side vibes. If you are looking for a lively place, this is not it. But for quiet and restful (with easy access to other restaurants and bars) it's perfect."

"Small but perfect"

"Need more staff to take of your situation and check in and a large variety of different food"

"It’s okay "