Sydney Hotel Guide - Lane Cove Business Park hotels in Sydney, Australia.

"Decent rooms and facilities. Also great location for buying food as the Ryde shopping mall is across the street"

"Staff friendly. Included breakfast appreciated but average. Room much smaller than photo. Weird bathroom no privacy. No view. Tiny fridge. No utensils etc "

"Normally Quest properties are very consistent but this trip was extremely poor. I and my family arrived at 5pm to check in which went smoothly. We then parked the car and then proceeded to our 2 bedroom apartment. We had a shock when we went in to discover that instead of ordering a Queen and 2 single beds, we received 2 Queen beds. Since we were travelling as a family unit and my son and daughter are both aged 20 and 18 respectively, this was unacceptable. I went back to see the concierge who then proceeded to tell me that he had no note here to say that the room should be in that configuration. I checked my booking through Expedia and showed him that it was indeed ordered that way. He simply stated to me that it was out of his control, housekeeping had gone home and there was nothing he could do. I was flabbergasted. This was completely unprofessional and unacceptable. He just left me hanging. It was the worst example of customer service I have seen in many a day . There was no offer to placate me or make up for it with free parking or any real attempt at any concession. Terrible. My son was forced to sleep on the lounge that night. There was no extra bedding available- not a sheet or a blanket that we could give him. It was a terrible example of when a hotel gets things horribly wrong and arrogance at the front desk to even try and offer a solution. "

"convenient for shopping, and overall staff are helpful"

"Excellent location. Close to shops and metro. Very clean. Could not be more satisfied. "

"Was a lovely stay with a bonus upgrade to a balcony room. Easy check-in by delightful staff member. Kitchen well equipped and room very clean. Loved the MOR products in the bathroom. Will hopefully visit again. "

"Good size bedroom and comfortable. Unfortunately the interior of the property appears dated and has a strong cooking smell (also strong in our kitchen area) . Shower screen would not close properly resulting in plenty of water on floor, paint above shower badly peeling "

"Positives: *Contactless property; the owner Mark was very nice & respectfully answered my questions via text regarding parking. *Check-in process very well-organised w/ clear instructions for key access/code etc. *Electric block-out blind helped w/ privacy, noise & light in the mornings. *Bathroom sink & vanity: Somewhat clean w/ good bench space. Negatives: *Really unfortunate to report the negative aspects of this property as Mark was so polite & helpful (as per above). *Generally, a very uncomfortable stay. *Guest house hasn’t been well-maintained; old house needs attending to. *When it rained, the front porch almost flooded w/ rain coming down the gutters. *Needs to be routinely fumigated & then surface-sprayed frequently. Had to deal w/ two cockroaches during my 2-day stay! *Only two parking spots on the property & street parking not timed ONLY during the weekend. *Smell upon arrival & during my stay was a mix of mould, air freshener & chlorine. *Room was nothing like the photo on Expedia. It hadn’t been cleaned / vacuumed at all well so I had to place my luggage on the bed & slept on one side of the mattress. *Mattress was old & so soft, felt like quick sand; it was really difficult to actually get out of it, nearly strained my wrist extensor / flexor muscles! During sleep,felt like I was sinking! *Furniture very old, second hand & dirty & not at all functional or computer-user friendly. *The fridge appeared clean on the outside but was mouldy on the inside. "

"Very convenient location for food and shopping, and minutes away from train and metro stations."