Las Pilatillas

Location was great and the apartment was very clean. Unfortunately, the door code we were given didn't work to get in and it was quite uncomfortable due to heat while we tried to figure it out. Thankfully the staff were very responsive and we were able to get in after 15 minutes. Also, the shower drain didnt flow well and water went everywhere. We had to use all the towels available to clean it up. Finally, the air conditioner stopped working in the late evening. After a fun time hanging out in Madrid, we came back to the apartment being 26° C. It was a HOT night.

The hotel is well center and close to many major tourists attractions. The staff was welcoming and helpful when you had a question or needed help. The only thing it can improve in is when they clean the room to knock on the door as courtesy before entering as sometimes someone can be inside. Also if the person can change the bed sheets whitout the guess needed to put a paper on the bed asking for the sheets to be change. Having the soap and toilet paper well stock in the room helps. In the breakfast having once in a while some other food other then eggs as the main protein source helps with habing a better experience in breakfast.

The lady and the guy on the receptionist had a bad temper.