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Reviews of Harrah's Hotel and Casino Las Vegas

3.5 out of 5
Harrah's Hotel and Casino Las Vegas
3475 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 4277 out of 11064 reviews" "
Rating 8 - Good. 2802 out of 11064 reviews" "
Rating 6 - Okay. 1838 out of 11064 reviews" "
Rating 4 - Poor. 1087 out of 11064 reviews" "
Rating 2 - Terrible. 1060 out of 11064 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leroy Mark, North Sioux City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location to walk either north or south.
Stayed 4 nights in Apr 2024

8/10 Good

John Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like it being close to things
Stayed 3 nights in Apr 2024
Response from Kimberly on 2 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Delrina

Disliked: Staff & service
Front desk was not helpful when I got hurt
Stayed 1 night in Apr 2024
Response from Kimberly on 2 May 2024
Hello Delrina, thank you for providing your feedback on your most recent stay.  Please contact Harrah's directly to speak to a member of management regarding your experience so we may assist with filing a report for you.

6/10 Okay

Brock

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No fridge in room and no coffee
Stayed 2 nights in Apr 2024
Response from Kimberly on 2 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Eduardo

Check in time is too late 4pm, early check in cost $25
Stayed 2 nights in Apr 2024
Response from Kimberly on 2 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

andrew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No WiFi in room , this after paying a resort fee that was supposed to include WiFi , went to reception to be told the WiFi only really works in the main casino area , bathroom very poor , low water pressure and inadequate basin plugs
Stayed 5 nights in Apr 2024
Response from ALM on 1 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Carmen

Travelled with group
It was pleasant
Stayed 1 night in Feb 2024
Response from Doug on 1 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Samantha Leona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food options
Stayed 4 nights in Apr 2024
Response from Doug on 1 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Maria

Travelled with partner
Paid extra for pool view and heard loud music all night. Pool has very little seating area unless you pay extra for a lounger. 37 for frozen drink in pool area but no outside food or drinks allowed. No prices are listed for anything and it appears it’s random rates for items. Stayed at Harrah’s in Reno and loved it. Will not stay here again. Way overpriced!
Stayed 4 nights in Apr 2024
Response from Doug on 1 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No fridge in room. Called to ask about the fridge and they told me that I can rent one for $50. No one came to change over towels or make the bed on the first day. Beds have not been made up since I arrived. Room was not very clean. Feels dirty. No curtain or glass in shower. Water leaks all over the floor. Bathroom smelled like sewage.could not regulate the temperature properly.
Stayed 1 night in Apr 2024
Response from Doug on 1 May 2024
Hello John, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Dewayne Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kimberly on 2 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except for the base wood of the bed it was sticking out and when we walk, we are bumping on it and hitting our legs and that is why we have brushes on our legs. The wood bed frames do not fit the bed.
Stayed 2 nights in Apr 2024
Response from John on 1 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Michaela

Stayed 3 nights in Mar 2024
Response from Kimberly on 2 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant experience
Stayed 1 night in Feb 2024
Response from Michelle on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness
Dirty underwear was in our room when we arrived and when checking out they didn't really care!!
Stayed 2 nights in Apr 2024
Response from Michelle on 30 Apr 2024
Hello Gary, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Las Vegas staying at Harrahs we love the convience, the property and find it very enjoyable.
Stayed 4 nights in Apr 2024
Response from Michelle on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Brenda, KENNA

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to everything! Great spot to start your day.
Stayed 3 nights in Apr 2024
Response from Michelle on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in great location on the strip, near restaurants, shops, and other big hotels.
Stayed 3 nights in Apr 2024
Response from Dan on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Imelda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom walls were dirty. Stains and hairs everywhere. Our AC did not work either so we had to call someone to come and fix it at 2 am.
Stayed 2 nights in Apr 2024
Response from Latrice on 30 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Doug on 1 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Doug on 1 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very clean. Great location. Will definitely come back again. The staff are very welcoming and friendly.
Stayed 1 night in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

md shahidur, Toronto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Kaushalkumar

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No microwave and refrigerator.
Stayed 5 nights in Apr 2024
Response from Doug on 30 Apr 2024
Hello Kaushal, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from John on 1 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Great staff
Stayed 1 night in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Sheralee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super cold. Maintenance had to come in to fix the vent and adjust something in there. It was very slow to warm up the room. Our room has thin walls. You can definitely hear the conversations next door. A few hours after checking out, I realized I forgot my jacket and shirt in the bathroom closet. When I asked for help at the front desk, they said the lost & found were already off for the day (4pm)so I have to call back in the morning and have them send it to me. They couldn’t do anything about it even though our flight was the same day. Just double check everything because you will never get anything back. You get what you pay for in this hotel!
Stayed 2 nights in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Dena

Great location, room was average. The AC was not working well and it was very hot & stuffy in there. Pool was ICE cold. Good options for food/beverage. Nice size, not too big not too small. Just your basic Vegas accommodations. The bed was comfy and the room was quiet.
Stayed 4 nights in Apr 2024
Response from John on 30 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from John on 1 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024
Response from John on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bad night neighbors was fitting and making lots noise couldn’t sleep . Security got there very late to quite then down . Overall was a bad night room was clean .
Stayed 1 night in Apr 2024
Response from Michelle on 29 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

william

Travelled with partner
Liked: Cleanliness
Good but prefer Excalibur
Stayed 3 nights in Apr 2024
Response from Ruby on 29 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Gabriele

Travelled with group
Liked: Staff & service, property conditions & facilities
The time to use the pool was 9-6? We were told 9-5 Assumed it would be till 10 so we planned to use it mid day to relax for an hour @6 - it was closed already :(
Stayed 1 night in Apr 2024
Response from Ruby on 29 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

6/10 Okay

Yunona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ALM on 30 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and it was very nice
Stayed 3 nights in Apr 2024
Response from Michelle on 29 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Federico

AC didn’t work. Used a fan.
Stayed 3 nights in Apr 2024
Response from Michelle on 29 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Lisa

Staff were rude and not helpful at check-in with the exception of one woman was very nice and helpful. She helped me with kiosk check-in. The two housekeeping staff I conversed with were helpful and respecful.
Stayed 1 night in Apr 2024
Response from Ruby on 29 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Doug on 30 Apr 2024
Hello Melody, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Vicky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is prefect
Stayed 1 night in Apr 2024
Response from Doug on 29 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Cindy

Liked: Cleanliness, staff & service
The only issue is our air conditioning kept cycling out and got humid in the room mainte ace came and it still wasnt fixed
Stayed 2 nights in Apr 2024
Response from Doug on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from John on 30 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from John on 29 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from John on 29 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting worse every year. Would not come back again
Stayed 2 nights in Apr 2024
Response from John on 28 Apr 2024
Hello Victor, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonable and within walking distance of many attractions. i would stay here again.
Stayed 1 night in Apr 2024
Response from John on 28 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Fausto

Liked: Amenities
Very convenient as the monorail is right out back and you can get around the strip quickly. Cons-showerheads sucked they barely trickled when trying to shower
Stayed 3 nights in Apr 2024
Response from Michelle on 28 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Maria

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The ac did not work the front desk was no help carpet looked old and dirty
Stayed 2 nights in Apr 2024
Response from John on 28 Apr 2024
Hello Maria, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Jason Leo

Yes
Stayed 3 nights in Apr 2024
Response from ALM on 28 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.