Pool
Check availability

Reviews of Happy Oasis House | 4,000sq ft | Pool Table | Home Theater | Pool

Happy Oasis House | 4,000sq ft | Pool Table | Home Theater | Pool
Henderson, NV

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

9.0/10

Cleanliness

Reviews

2/10 Terrible

Tyara F.

NOT AS ADVERTISED
The property was not as displayed. When we arrived there was a hot tub just like the picture displayed. The first night it was heated as was the pool. The next day everything was freezing cold. We called and they sent a worker to fix issue. The worker told us the hot tub would be hot when we returned back from our day. 5hrs later we returned and the heaters were still not working. We were then told after they attempted to fix it that it was no longer available. For the remainder of the stay we had no hot tub and the pool heater was also down. When in the back yard you will be recorded by multiple cameras 24/7. This is the first I have ever seen cameras in a vrbo. The Contact company was rude. There is an alarm on the back door that has to be pushed and held every time you enter or leave the door. Super annoying sound and kids will not even be able to reach it so you will have to let your kids in and out the whole stay and there is no way to turn it off. We woke up multiple mornings with workers in the back yard right by the bedroom windows with no heads up that they would be showing up. None of these workers can help you with your questions because none of them speak English. We found beer cans in the yard. cigarettes filled up in the fire pit. Cushions on all of chairs and yard furniture were really dirty. By far the worst vrbo we have stayed in to date.
Stayed 6 nights in May 2024

8/10 Good

Britni b.

Liked: Cleanliness
Beautiful home, pool was not heated
Things we liked: Property was very clean and spacious, kids loved the theater room. House was in a great location. Things we disliked: pool and hot tub were not heated. Kitchen only had 1 pan to cook with. Forks were very limited, there were no dish cloths.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 15 Apr 2024
We appreciate your feedback. Thank you for choosing to stay with StripViewSuites. We will take note of your comments. We would love to host you again in the future.

2/10 Terrible

pam g.

Liked: Cleanliness
BEWARE of this property
The house and neighborhood are nice. The house was clean. That’s it for the good things. We rented this house specifically for the pool and hot tub. The pool and hot tub are not as they appear in the pictures. The pool and hot tub had clearly not been cleaned in weeks if not months. When we arrived the water in the pool and hot tub were a disgusting green. There was garbage and leaves floating in the water. On the bottom of the pool there was more garbage and leaves and dirt. It was so gross. We called the management company numerous times throughout our stay to complain and only talked to people in the Philippines??? who would say things like “I’ll talk to my manager and call you back” which they never did. Then when we would call we would tell them we would stay on the line while they talked to their manager. Then they would just hang up. We called over 10 times and never talked to someone who did not work for the answering service in the Philippines. We also called VRBO and were told they couldn’t do anything other than move us to a different house. There were 7 of us and it would have been really difficult to find another place and move so we decided to stay. We asked if we could get a partial refund since we could not use the pool and hot tub and again we were hung up on. In addition to the pool and hot tub the grill wouldn’t work. We also had problems getting into the house when we arrived. We were supposed to receive a key code which never came. As I mentioned before we called and talked to someone in the Philippines and it took about 30 minutes for them to finally send us the code. Clearly the corporation that owns this property doesn’t give one iota about making sure their guests enjoy their stay. I would not recommend this house and I plan on talking with VRBO about why they would allow this listing on their website. Very disappointing experience.
Stayed 3 nights in Apr 2022
Response from VrboOwner on 6 Sept 2023
Thank you so much for your feedback. We sincerely apologize for any inconvenience that you may have had during your stay. We have forwarded this to our management team to address this right away. Please reach out to us as we would love the opportunity to provide you with a better experience.

10/10 Excellent

Lori B., Coppell,TX USA

Liked: Cleanliness
Great Property with all the little things done right
We stay in many locations with our desert racing team and this property was easily the most well equipped we have stayed at. The kitchen had everything needed including coffee filters and an actual spice rack. Even the laundry room was stocked with detergent. Only downside was there were no instructions we could find to use the hot tub or hvac systems. But overall any amazing place, would definitely recommend.
Stayed 6 nights in Mar 2022
Response from VrboOwner on 6 Sept 2023
We are glad that you enjoyed your stay! We can't wait to be able to host you again!

10/10 Excellent

Tracy H.

Liked: Cleanliness
Fabulous property
We enjoyed this house so much we will stay again
Stayed 3 nights in Feb 2022
Response from VrboOwner on 6 Sept 2023
Thank you so much for staying at our property. We are glad to hear that you enjoyed your stay and we enjoyed hosting you. Please contact us the next time you are in Las Vegas, as we would love to have you stay with us again.

8/10 Good

Alison S.

Liked: Cleanliness
Golf getaway
The house and back yard are fabulous. The media room was great fun for chilling after each day of golf. The only glitch was being able to get accurate information about accessing the wifi network -- we ended up having to use cellular data the whole week.
Stayed 4 nights in Jan 2022
Response from VrboOwner on 6 Sept 2023
Thank you so much for staying at our property. We are glad to hear that you enjoyed your stay and we enjoyed hosting you. Please contact us the next time you are in Las Vegas, as we would love to have you stay with us again.

10/10 Excellent

Roberto N.

Liked: Cleanliness
Christmas on the Sands of Nevada
Had a very Merry Christmas with our adult children and their partners. The home is wonderfully spacious and the movie room is great fun. Super large backyard, we were rained out, but super spacious and well appointed. The kitchen is great for gathering and prepping large meals. Bedrooms are spacious, split layout provides privacy got all. Great place!
Stayed 3 nights in Dec 2021
Response from VrboOwner on 6 Sept 2023
It was a pleasure having you stay with us. I would definitely recommend this guest. We would love to host Roberto once again, Thank you!

10/10 Excellent

Ramesh C., Gadsden, Alabama

Liked: Cleanliness
Wonderful home.
Perfect getaway home. The home was exactly what we wanted.
Stayed 4 nights in Nov 2021
Response from VrboOwner on 6 Sept 2023
Thank you so much for your feedback! It was a pleasure hosting you and your guests. We are glad you enjoyed your stay with us. We hope to see you in the near future.