BBQ/picnic Area
Check availability

Reviews of My Place Hotel - North Las Vegas

2.5 out of 5
My Place Hotel - North Las Vegas
1440 E Craig Rd, North Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 440 out of 709 reviews" "
Rating 8 - Good. 161 out of 709 reviews" "
Rating 6 - Okay. 43 out of 709 reviews" "
Rating 4 - Poor. 24 out of 709 reviews" "
Rating 2 - Terrible. 41 out of 709 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Reynaldo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

4/10 Poor

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was unaccommodating. I requested towels and was told I would have go downstairs to front desk to get them. I booked multiple rooms at the same time. I was give one room on the 2nd fl and the other on the 3rd fl. When I asked the front desk clerk if I could have both rooms on the same floor, she said no without even checking to see if that was a possibility. She did make any effort to accommodate my request. My room didn’t have an iron in it, so I request one from the front desk. I was told that they didn’t have anymore. There was no effort made to get one from a vacant room. My room had an iron broad, so I’m assuming there should have been an iron there also. Room keys didn’t work well. Wherever I would return to my room after 10 pm, my card wouldn’t work. I would have to go down to front desk to have card activated again.
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing work ethic
Stayed 10 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Malaika

Liked: Cleanliness
Stayed 7 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Malaika

Liked: Cleanliness, amenities
They were so helpful amazing customer service very kind
Stayed 5 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

8/10 Good

dora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Icemaker in the room with a full-size fridge. Lots of space in the room. Choice of 4 restaurants within walking distance.
Stayed 1 night in Apr 2024
Response from GM on 13 Apr 2024
Thank you for taking the time to review our hotel. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

8/10 Good

Judy

Stayed 1 night in Apr 2024
Response from GM on 12 Apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Deborah, Lewistown

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well equipped, everything you need for an extended stay including full sized fridge. Everything worked and was very clean. Staff was very helpful, including loaning scissors when we needed to get packaging open. Only thing that wasn't quite up to par was the picnic/park area in back of the hotel, which has a lot of trash and people have not picked up after their dogs. It was a bit depressing. Otherwise everything inside the hotel and the front area was very good.
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
I appreciate your positive feedback regarding our My Place hotel. We take great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 Excellent

Rhonda, N LAS VEGAS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Place, my place of choice. Staffing is outstanding
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
Thank you for taking the time to review our hotel. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 Excellent

Rhonda, N LAS VEGAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite for families
Stayed 2 nights in Apr 2024
Response from GM on 5 Apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff
Stayed 4 nights in Mar 2024
Response from GM on 31 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

8/10 Good

Shabazz

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the property multiple times and have no complaints. It is well kept, clean, staff are very nice. The only issue i have is that i noticed the stiffness of the bed this time. Not sure if it was a new mattress or what. But, i woke up sore on occasion. No other issues noted.
Stayed 2 nights in Mar 2024
Response from GM on 28 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 Excellent

Debora Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with everything, staff was pleasant and room was clean. I would definitely stay here again!
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 Excellent

Desire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 Good

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice. The check in person was hard to understand and didn't explain anything to us.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

8/10 Good

Lucille

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
We greatly appreciate the time you have taken to provide us with detailed feedback on your stay. Always aiming to exceed expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

10/10 Excellent

Jose

Stayed 3 nights in Mar 2024
Response from GM on 8 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Bryant

Stayed 1 night in Mar 2024
Response from GM on 15 Apr 2024
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 Excellent

fidelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 2 nights in Feb 2024
Response from GM on 8 Mar 2024
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

8/10 Good

Sheryl, Pendleton

Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Desire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 4 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean property and staff was very kind, but they did not have my room. I ordered walk-in shower because of a disability I have, but was told that the room was given to someone else before I arrived. I did not get to take a shower because of a tub being in room, but only 3 rooms left I had to take it. This is totally unacceptable even though the hotel itself was very nice. When you pay extra for a certain type of a room because of a disability it should be there. I even showed the young woman my reservation that stated a walk-in shower but she cold to nothing because of limited rooms
Stayed 1 night in Feb 2024
Response from GM on 4 Mar 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from GM on 28 Feb 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Andrea

Stayed 1 night in Feb 2024
Response from GM on 20 Mar 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness
Nice place and very clean. Staff was very helpful. Only problem was a smell in our room, smelled like a dog had urinated. Only place the smell was evident. Rest of hotel smelled fine
Stayed 2 nights in Feb 2024
Response from GM on 19 Feb 2024
Thank you for taking the time to share your wonderful experience with our staff. I will be sure to let our staff know of the positive impact they had on your experience, but we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

8/10 Good

Kole

Stayed 1 night in Feb 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 Excellent

Steven, los angeles

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and common areas, friendly staff, comfortable beds, full-sized refrigerator, good shower, good sized-room, pet friendly and dining options within walking distance. Very good option if you need to stay in the North Las Vegas area. We were there visiting family and it fully met our needs and expectations.
Stayed 3 nights in Jan 2024
Response from GM on 31 Jan 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

6/10 Okay

Todd

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from GM on 28 Jan 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 28 Jan 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

8/10 Good

Priscilla

Stayed 2 nights in Dec 2023
Response from GM on 28 Jan 2024
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 Good

Aracelis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New or renovated rooms. With fridge, microwave, cabinets and stove. Need car for travel. Multiple bus for get to Las Vegas Strip takes more than a hour.
Stayed 2 nights in Dec 2023
Response from GM on 8 Jan 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 Excellent

English

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 28 Dec 2023
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here... no one cares about your stay.
Our room was old, appliances did not work, breakers kept breaking, cold coffee in the lobby, staff does not clean rooms everyday so beds don't get made up and towels must be reused UNLESS you want to exchange them yourself at the lobby. Staff at front desk was LAZY and manger was really rude....I was even asked to leave the property 2 days early due to my "behavior" regarding the issues I mentioned above. I received no help at all with these issues by any level of staff at the cooperate level of My Place either.
Stayed 6 nights in Dec 2023
Response from GM on 19 Dec 2023
For guest looking to stay with us. We are not a full-service hotel. We are a nice small hotel away from the strip, if you're looking for a quiet place to stay, we are here for you. We will take care of issues mainly during the day when we have a full staff but at night, we are very limited. So, if you're patient with us rest assure that the staff will help you out. Also please do not offend staff members by using racial slurs or profanity because you will be asked to leave the property. Thank you!

10/10 Excellent

Roseller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place.. its clean and has big rooms. Front desk was accommodating. We will surely stay again in the north LV.
Stayed 1 night in Dec 2023
Response from GM on 19 Dec 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 Excellent

Gwendolyn

Travelled with family
Stayed 1 night in Dec 2023
Response from GM on 11 Dec 2023
Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV!.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 20 Nov 2023
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 Excellent

MARIA L.

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from GM on 21 Nov 2023
Thank you for taking the time to complete our survey. We are pleased to know of your experience, and we look forward to hosting your stay once again and continuing to meet your expectations. Thank you again for choosing My Place.

2/10 Terrible

Wilma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not getting rooms serviced, unfriendly front desk staff, odor in the halls/ front reception area
Stayed 5 nights in Nov 2023
Response from GM on 16 Nov 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on 16 Nov 2023
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

2/10 Terrible

Reekesh

Stayed 1 night in Nov 2023
Response from GM on 16 Nov 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023
Response from GM on 4 Dec 2023
Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV

10/10 Excellent

Manuel Merino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on 8 Nov 2023
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 5 Nov 2023
We greatly appreciate the time you have taken to provide us with detailed feedback on your stay. Always aiming to exceed expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

6/10 Okay

Rosemary

Travelled with partner
Nervy to charge resort fees when nothing there no pool, spa, excercise room etc. no breakfast, not even a night stand each to set our phones, watches etc. totally old, bare bones but was clean. Bed not good quality, lumpy. Hard to find.
Stayed 2 nights in Nov 2023
Response from GM on 5 Nov 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from GM on 5 Nov 2023
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

8/10 Good

Lacey

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful (pet) room, sparkling clean, easy access & quiet, however, construction on building going up right next door AND across the street produced dust and noise and made walking anywhere a bit difficult.
Stayed 1 night in Oct 2023
Response from GM on 5 Nov 2023
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, but we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!