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Reviews of Paris Las Vegas Resort & Casino

4 out of 5
Paris Las Vegas Resort & Casino
3655 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 8251 out of 19655 reviews" "
Rating 8 - Good. 4905 out of 19655 reviews" "
Rating 6 - Okay. 3027 out of 19655 reviews" "
Rating 4 - Poor. 1840 out of 19655 reviews" "
Rating 2 - Terrible. 1632 out of 19655 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to many things. Check-in took a close to an hour around midnight on a Tuesday as there was a line of maybe 25 folks and approximately two or three desk attendants to assist. Other than that, all went well.
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel rooms are very much in need of renovations. Rooms are clean but very old. Carpet and furniture are worn out. Location, casino and restaraunts are great as long as you don't mind dated rooms. Didn't spend alot of time in the room so it was ok..
Stayed 3 nights in May 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
the check in at the hotel took over an hour upon arriving since it was at night, maybe daytime check in goes faster. the food in the Paris is absolutely amazing at all the restaurants and cafes we went to! we were disappointed in the room since we thought it would be bigger and it was older, also kind of annoying that the pool music would start at 9am every day which would really be a wake up call. The location is perfect since it's in the thick of things on the strip and has surrounding options for more reasonable prices. I liked that I could do a fast checkout over the phone instead of waiting in line to checkout, also the bell workers for luggage pickup and holding were very great! I would recommend the hotel however I don't think it's worth the price that comes with it.
Stayed 7 nights in Apr 2024
Response from Ruby on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
House keeping lacked at times
Stayed 6 nights in Apr 2024
Response from John on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from John on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, connection to ph and the miracle Mile shop. I found it really smokey in the casino, which I know is normal, but I could barely breathe and my eyes watered constantly. The rooms were clean, spacious and well stocked.
Stayed 4 nights in May 2024
Response from John on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, nice rooms and pool area.
Stayed 3 nights in May 2024
Response from John on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Brandon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was supposed to stay at Paris but the tower my room was booked was actually the Horseshoe. Long walk to get to any restaurants and the Horseshoe was very smokey and dirty. Would never recommend
Stayed 4 nights in May 2024
Response from Christina Banks on 10 May 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and restaurants at this hotel.
Stayed 7 nights in Mar 2024
Response from Christina Banks on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly renovated with amazing view. Housekeeping was excellent and I loved the location, very walkable.
Stayed 3 nights in May 2024
Response from Dan on 9 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Tara Dawn

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Rooms are average. Check-in was at least a 45 minute wait, unless you used the mobile check-in. Elevators were incredibly inconsistent. For a bank of eight, at times only two were working. At other times, elevator would open people would get in and the doors would not close. I spoke to several people who are trapped in elevators for hours at a time. There was no communication from the hotel on any of this. Water was also shut off in the room for half a day. Property has a lot to offer, but the services are lacking/deteriorating
Stayed 4 nights in May 2024
Response from Dan on 9 May 2024
Hello Tara, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff didnt clean my room on thursday. I usually only get it done a couple of times during the week. Thursday we were gone all day and thought i would come back to a clean room and fresh linen. Not the case Had to call to get fresh towels and room wasnt cleaned. So i got my room cleaned once in the week.
Stayed 7 nights in Apr 2024
Response from Christina Banks on 10 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee pot in the room was the only thing missing
Stayed 3 nights in Apr 2024
Response from ALM on 9 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Mo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from John on 10 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Charo

Liked: Cleanliness, staff & service, property conditions & facilities
Paris Las Vegas is very centrally located on the strip. It’s also a main stop for the monorail for people who choose to use this great option for transportation. Tons of dining options on and around the resort.
Stayed 4 nights in Apr 2024
Response from Dan on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Shawn

Liked: Staff & service
Stayed 1 night in May 2024
Response from Dan on 9 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very artistic surroundings inside the hotel/casino area. Pool area was only open from 9am to 5pm. Would like to have had the pool area open later. We had a Eiffel tower view room and it was pretty good. Although the windows were dirty and couldn't take good pictures of the fountain and tower area from our room.
Stayed 4 nights in Apr 2024
Response from Latrice on 8 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Good

Peter

Business traveller
Liked: Cleanliness
The Versailles Tower at Paris is actually MUCH closer to the lobby of the Horseshow hotel than the lobby at the Paris Hotel; thus, it was a little tricky to navigate, particularly as relates to going to the pool area, restaurants at Paris, and the casino at Paris. i did like that the Caesar hotels are all linked with their systems so I was able to book a show at Planet Hollywood right there. The room was small but comfortable, clean and quiet and I had no significant issue with my stay.
Stayed 3 nights in Apr 2024
Response from Latrice on 8 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Michael Edward, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself. Only issues were the prices for soft drinks, water, snacks, food inside casino/hotel. But I guess that's Vegas now.
Stayed 5 nights in Apr 2024
Response from Latrice on 8 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Roxana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view.
Stayed 3 nights in Apr 2024
Response from John on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

yu

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from John on 9 May 2024
Hello Yu, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved all the dining options around the property but i wish they had a small continental breakfast for free. Other than that, the casino and hotel were really nice. I will definitely be visiting again
Stayed 4 nights in Apr 2024
Response from Doug on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Loaiy

Disliked: Cleanliness, amenities, property conditions & facilities
It is not as expected.. I don’t know why they limit the internet access to only 2 devices??? If you are a family of more than 2 people, only 2 can have access to internet and you have to pay $14 for other family members!!!
Stayed 3 nights in May 2024
Response from Doug on 8 May 2024
Hello Loaiy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Anwesha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, family friendly and great dining options
Stayed 3 nights in Apr 2024
Response from Doug on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Geza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024
Response from Doug on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Traci

Travelled with group
Liked: Cleanliness, amenities
Location cannot be beat. Lobby is beautiful. Room was dated and when we booked I booked two rooms. When we checked in, the rooms were on separate sides of hotel, and different floors.
Stayed 4 nights in Feb 2024
Response from John on 8 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Gerald Robert

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wasn’t a view of the strip. WiFi and cable did not work. Makeup was taken. Staff was rude when checking out.
Stayed 6 nights in May 2024
Response from Dan on 7 May 2024
Hello Gerald thank you for providing your feedback on your most recent stay.  Please contact Paris Las Vegas directly to speak to a member of management regarding your experience.

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elevators in our tower were awful. 20 minute wait times. TV was internet based and kept crapping out. No microwaves or coffee machine in rooms. Resort was nice but better value elsewhere.
Stayed 3 nights in May 2024
Response from Dan on 7 May 2024
Hello David, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

2/10 Terrible

Bernadette Wai Han

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed on Paris Las Vegas, worst front desk services, outdate facilities.
Stayed 2 nights in May 2024
Response from Latrice on 7 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 Poor

Margaret

Travelled with family
Liked: Property conditions & facilities
Very disappointing. Booked two rooms to overlook the tower and strip only to arrive to get rooms overlooking the roof of the hotel next door. Our rooms were upgraded to a suite to make up for the scheduling error but that doesn't really make up for the fact that we booked several months in advance to get rooms in the selected location of the tower. We had truly wanted the special view for our son who has Down syndrome and wanted to go to Vegas to celebrate his 40th birthday in the Paris hotel.
Stayed 3 nights in May 2024
Response from Dan on 7 May 2024
Hello Margaret, thank you for providing your feedback on your most recent stay.  Please contact Paris Las Vegas directly to speak to a member of management regarding your experience.

10/10 Excellent

Viera

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Dan on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Jeanine Marie

Disliked: Amenities, property conditions & facilities
Check in was ridiculous, waited for an hour just to get to our room. I received a code for mobile check in 2 days after I checked in. The beds were uncomfortable and each queen bed had two tiny pillows that weren’t large or supportive enough for even a small child. Called housekeeping for more pillows but the message was never sent to the staff. We went director housekeeping staff working on our floor and they immediately gave us more pillows so kudos to the people in the trenches but management needs work. I rented a lounge daybed for the afternoon toward the end of the stay and was the only person in the vicinity on a lounge bed to be asked if I reserved the bed. A lifeguard and another staff member stood in front of me looking and talking before I was approached and asked for my name. I showed him the wristbands I was given to prove I reserved but I guess it wasn’t enough. I can only assume it was because I was the only person with piercings, tattoos, and bright hair in a lounge bed and given how much I spent on the mediocre room, food, and drinks, I’d hope to be treated like any other paying guest but I guess that isn’t the case at Paris. Will definitely stay at the Sahara again next time where they treat their paying guests like paying guests and have decent restaurants. Shout out to front desk staff who were busting a$$ ; Bell service staff who were delightful; cocktail waitresses at the pool and casino floor; and housekeeping staff. Management needs to do better
Stayed 5 nights in Apr 2024
Response from Dan on 7 May 2024
Thank you for providing your feedback on your most recent stay.  Please contact Paris Las Vegas directly to speak to a member of management regarding your experience.

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Latrice on 8 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 3 nights in Apr 2024
Response from ALM on 7 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Latrice on 8 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Key

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Doug on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Kady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Doug on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

John Adam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Doug on 8 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Elizabeth

Travelled with group
Staff at check in and the cleaning staff were not very friendly or helpful. The staff on the casino floor were very helpful and friendly
Stayed 4 nights in May 2024
Response from Doug on 7 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Lizbeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property!
Stayed 3 nights in May 2024
Response from John on 7 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Louis

Disliked: Property conditions & facilities
The property was nice . The elevators were terrible every day from 19:39 to 11:30. Not all running
Stayed 4 nights in May 2024
Response from John on 7 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Pamela Jean

Liked: Staff & service, property conditions & facilities
The rug in our room and could have were so dirty
Stayed 4 nights in May 2024
Response from John on 7 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Darren Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍🤗🙂
Stayed 3 nights in May 2024
Response from Doug on 8 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Boung

Penthouse is spacious and luxurious
Stayed 1 night in Apr 2024
Response from Michelle on 7 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a power outage in the hotel, I didn't know what to dial because there was no number on the phone and then when they answered me that they had no information on what time I was going to return energy and my phone was dead
Stayed 2 nights in Apr 2024
Response from Doug on 7 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Ashley Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location and room accommodations were by far the best stay I’ve ever had visiting this time around. I have been to Vegas on multiple occasions and I finally found the perfect spot. Not to mention still private while still being center strip. This will definitely be my go to from here on out! Chef’s kiss Paris. See you again soon!
Stayed 4 nights in May 2024
Response from Michelle on 6 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Abdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Latrice on 7 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Anwaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved stay
Stayed 2 nights in Mar 2024
Response from Michelle on 6 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, beautiful view pool was awesome
Stayed 3 nights in Apr 2024
Response from Latrice on 6 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Eduardo

Disliked: Staff & service
I booked the PARIS hotel. About 500 a night. And I was sent to the "Horseshoe" hotel instead. The check in (at around 11pm) took almost an hour. Arriving so tired and have to be on a line to check in, not fun. Specially for paying 500 an night.
Stayed 2 nights in Apr 2024
Response from Latrice on 6 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.