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Reviews of Sonesta Simply Suites Las Vegas Convention Center

3 out of 5
Sonesta Simply Suites Las Vegas Convention Center
4034 South Paradise Road, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody who works there was just wonderful and they made our experience amazing 👏
Stayed 4 nights in Apr 2024

8/10 Good

Erick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great room with everything we needed for a 3 night stay. Staff were awesome and helped immediately with everything we needed.
Stayed 3 nights in Apr 2024
Response from Juanita on 29 Apr 2024
Thank you for taking the time to share your feedback regarding your experience

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience !! Will definitely stay again !!
Stayed 2 nights in Mar 2024
Response from Latoya on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Jasmine

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Latoya on 28 Apr 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Louie

Stayed 2 nights in Apr 2024
Response from Latoya on 28 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Latoya on 25 Apr 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
full size fridge w/ icemaker worked great great shower, blaster w/ lots of hot water plenty of counter space for my studies
Stayed 9 nights in Apr 2024
Response from Juanita on 23 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

6/10 Okay

Jamie

Stayed 3 nights in Apr 2024
Response from Latoya on 18 Apr 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Dean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overheard a visitor say there were clothes left in a room since January. It felt like I walked into a seedy scene in a detective film. Bad place.
Stayed 1 night in Apr 2024
Response from Juanita on 16 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

8/10 Good

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Apr 2024
Response from Juanita on 16 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was mediocre and rundown keys didn't work and none of the locks to get back in from the outside locks were all broken. Checking the room they were still dirty dishes in the dishwasher and it smelled moldy.
Stayed 2 nights in Apr 2024
Response from j on 10 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great very clean facility
Stayed 3 nights in Apr 2024
Response from Juanita on 10 Apr 2024
Thank You

4/10 Poor

Terah

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a great location and the room, although much older and worn down than the photos, were large. The staff was also nice. Our first night we were jolted out of bed with an insanely loud fire alarm, at 4:08 am. Then again at 5:30am. They also had to do testing on our 3rd day, that lasted at least 20 min. Since we were working from the hotel, this was so disruptive. There was always a homeless person sleeping in the stairwell next to our room. Felt a bit unsafe. We were staying while construction was happening at our house. So we stayed 5 nights. On Thursday - during the workday and during a meeting my husband was on, staff barged into the room - thinking we had checked out, I went downstairs to figure out why, as we had one more night. Turns out she had the room number wrong. They did compensate by giving us a late check out. All in all, you get what you pay for. It was a cheap room, we needed to stay local - to monitor construction at our house, but it wasn’t a very comfortable week.
Stayed 5 nights in Mar 2024
Response from Juanita on 10 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Mar 2024
Response from Juanita on 10 Apr 2024
Thank You

6/10 Okay

Denis, Wake Forest

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not in good condition, everything looks old, fire alarm came twice on diring night, no appology at checkout, like nothing happened ... would not stay there again
Stayed 2 nights in Mar 2024
Response from Juanita on 2 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

8/10 Good

Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel near almost everything
Stayed 2 nights in Mar 2024
Response from Juanita on 1 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

4/10 Poor

Bret

Stayed 1 night in Mar 2024
Response from Juanita on 23 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

8/10 Good

alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient and welcoming
Stayed 1 night in Mar 2024
Response from Juanita on 30 Mar 2024
Thank You !

6/10 Okay

charles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly but the property is in poor condition and the area around is suspect
Stayed 1 night in Mar 2024
Response from Latoya on 28 Mar 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Patricia

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Latoya on 29 Mar 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The convenience of being able to cook
Stayed 3 nights in Mar 2024
Response from Juanita on 25 Mar 2024
Thank You

2/10 Terrible

Melody

Liked: Staff & service
Rented a room here last minute because we are touring homes in Vegas. I booked a queen size bed but we were given a full size bed, the front desk claimed it was a queen but it sure was not.. couldn't sleep all night due to continuous banging on the floor above us, also a lot of noise from the street. Never staying here again
Stayed 1 night in Mar 2024
Response from Juanita on 25 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

2/10 Terrible

Said

Stayed 13 nights in Mar 2024
Response from Juanita on 16 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

4/10 Poor

Sanjay

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff rude, improper kitchen amenities, lack of service, there was no body wash and shampoo in bathroom. When we informed front desk they didn’t have anyone to come and deliver to our room. Night staff totally unprofessional
Stayed 3 nights in Mar 2024
Response from Juanita on 25 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

8/10 Good

Murray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I felt there was good value at this hotel. I really enjoyed having a kitchenette in my room, and the bed was quite comfortable. It was nice to have a pool on site, but could’ve used a little bit more upkeep. One other thing that I appreciated was the in-house convenience store that offered, lots of meal options
Stayed 2 nights in Feb 2024
Response from Mgmt on 22 Mar 2024
Thank you for your positive feedback, we look forward to servicing you again in the future!

8/10 Good

Shahram

Liked: Cleanliness, staff & service
My suite had a full kitchen complete with cook ware and dishes. Fry an egg or cook a more elaborate meal. Also, you can actually open a window to the fresh air outside. So name hotel on the strip have them shut solid so no
Response from Mgmt on 22 Mar 2024
Thank you for your positive feedback, we look forward to servicing you again in the future!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected due to location. The hospitality was great. Front desk and rest of the staff were helpful and very polite and welcoming
Stayed 1 night in Mar 2024
Response from Latoya on 21 Mar 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mgmt on 22 Mar 2024
Thank you for Staying with us!

10/10 Excellent

Edris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mgmt on 22 Mar 2024
Thank you for your 5 star review!

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Latoya on 21 Mar 2024
We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

4/10 Poor

Asami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had so many key problems. One time was out of battery at our door, then magnetic problem so had to reset the key. However stuff were very. Nice.
Stayed 2 nights in Mar 2024
Response from Latoya on 18 Mar 2024
We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

10/10 Excellent

VANESSA

Travelled with family
Liked: Amenities
Very nice and clean. We enjoyed our stay!
Stayed 2 nights in Mar 2024
Response from Latoya on 18 Mar 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Michael

Stayed 1 night in Mar 2024
Response from Juanita on 7 Apr 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

4/10 Poor

ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Netflix as advertised, cleaning lady when I told her to map floors said she doesn’t have time! Also inconvenient location near a busy noisy road and not to mention neighbours on top that did nothing but having their kids raddled in top of us. Do not book !
Stayed 21 nights in Feb 2024
Response from Latoya on 14 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

6/10 Okay

Lorena

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ceiling in bathroom had visible water damage and mold. Flooring throughout kitchen and entrance was warped and sunk in when walked on. Hallways had pieces of broken ceiling on the floor.
Stayed 3 nights in Mar 2024
Response from Latoya on 14 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

4/10 Poor

Nannette, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby was depressing. I was embarrassed to say i was staying there
Stayed 2 nights in Mar 2024
Response from Juanita on 12 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service, amenities
It was in a great location
Stayed 4 nights in Mar 2024
Response from Juanita on 12 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

4/10 Poor

Danielle

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our sink leaked, the bathroom tile was cracked with pieces coming out, the trash in the hall didn't get picked up the 3 days we were there and one side of the parking lot isn't usable unless you trust you car next to a homeless encampment. Not impressed.
Stayed 3 nights in Mar 2024
Response from Juanita on 12 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

2/10 Terrible

Max

Liked: Amenities
Fine, nice, clean, good front desk staff
Stayed 1 night in Mar 2024
Response from Juanita on 12 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

10/10 Excellent

Shayna

Stayed 1 night in Mar 2024
Response from Latoya on 29 Mar 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Elizabeth

Stayed 3 nights in Mar 2024
Response from juanita on 25 Mar 2024
Thank you

4/10 Poor

Gideon

Stayed 5 nights in Feb 2024
Response from Juanita on 25 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

4/10 Poor

Casey

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We were happy with our stay. However, at first entry the lobby was filthy with leaves and dirt. The hallway had a terrible odor and there was a vape left on our night stand. I’m going to assume it was left by the house keeper.
Stayed 1 night in Mar 2024
Response from Latoya on 6 Mar 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Latoya on 6 Mar 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Butterflysly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Latoya on 6 Mar 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Ray

Business traveller
Disliked: Property conditions & facilities
This property is ready for a makeover. Everything seemed worn out and threadbare. The gym needs to have sanitizing wiped to clean equipment.
Stayed 2 nights in Feb 2024
Response from Latoya on 29 Feb 2024
We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

10/10 Excellent

Neydi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Latoya on 29 Feb 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room for the price and location. I would stay there again.
Stayed 2 nights in Feb 2024
Response from Latoya on 29 Feb 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Keys wouldn't work. Had to Keep goiing back to front desk for a different one.
Stayed 1 night in Feb 2024
Response from Latoya on 29 Feb 2024
We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

6/10 Okay

Jocelyn

Disliked: Staff & service
No service attendants at night. You have to go down reception before you can get supplies. You pay for parking. Not enough utensils.
Stayed 1 night in Feb 2024
Response from Latoya on 24 Feb 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Las Vegas Convention Center. Your comments are important to us, as they provide us an opportunity to better serve you.