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Reviews of Downtowner Boutique Hotel

3 out of 5
Downtowner Boutique Hotel
129 North 8th Street, Las Vegas, NV

Reviews

7.2

Good

Rating 10 - Excellent. 364 out of 1042 reviews" "
Rating 8 - Good. 247 out of 1042 reviews" "
Rating 6 - Okay. 152 out of 1042 reviews" "
Rating 4 - Poor. 110 out of 1042 reviews" "
Rating 2 - Terrible. 169 out of 1042 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't spend a lot of time at my hotel. I was mainly there just to sleep between 12:00 a.m. and 7:00-8:00 a.m. The staff was great and they have some really cool amenities, though I didn't get to try them out. The rooms were clean, but I noticed that the room I was assigned looked older than the ones I saw in photos when I was booking my stay. The soundproofing also wasn't great. I could hear every other persons' doors opening and closing, as well as every step taken outside my door, including those of the people staying in the room above mine. There was also a lot of garbage on the road next to the hotel that I could hear being blown around clear as day. But, if you're on a tight budget, this would be a safe bet. Just keep in mind that there's a $100 deposit for your room, in addition to other hotel fees and taxes.
Stayed 3 nights in May 2024

10/10 Excellent

Diamond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shak and Frankie were my absolute favorite two workers.
Stayed 4 nights in Apr 2024

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, but all the hide fees that you all did . People should know all the hide fees, I shouldn't have to check in and pay fees. Check in and not go all that other stuff. THANK YOU
Stayed 3 nights in May 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in May 2024
Response from The Downtowner Team on 6 May 2024
Hello Maria,Thank you for your review. We hope that you come back to see us again in the near future!

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always great and rooms clean, and Who doesn’t like mini golf?
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 6 May 2024
Hi Jason, Thanks for the great review, I must say I do agree with you the staff is always great and who doesn't like mini-golf it is the absolute best.Hopefully we will see you again soon!

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 6 May 2024
Hello Elsa,Thank you for the review

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were spacious and clean
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 1 May 2024
Thanks Jonathan - we hope to see you back soon!

10/10 Excellent

Guadalupe, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a neat little place with a chill vibe. Our room was nice, clean and simple. The staff was very friendly and helpful. The hotel felt safe with room key to enter the property. Easy walk to Fremont and surrounding areas. Our stay was great and budget friendly would definitely stay there again.
Stayed 6 nights in Apr 2024
Response from The Downtowner Team on 1 May 2024
We can't wait to welcome you back Guadalupe! Thank you for your review!

10/10 Excellent

Tanya, Ocean Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Clean unit. Friendly staff. It was so close to everything but still in a quiet area. We will definitely stay here again!!
Stayed 4 nights in Apr 2024
Response from The Downtowner Team on 1 May 2024
Thank you Tanya. We enjoy fun and energetic guests. You are the best!

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 1 May 2024
Thank you for taking the time to review us Cynthia!

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, newly renovated and quiet hotel. Easy to walk to Fremont Street.
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 1 May 2024
Why thank you Rani! We could use you for our social media :)Hope to see you again!

4/10 Poor

robert h

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ok
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 2 May 2024
Hello Robert,Thank you for the review.

10/10 Excellent

Fernando, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! I went to Las Vegas on a business matter and I was able to sleep great and room was clean. Will definitely come back soon.
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 2 May 2024
Hi Fernando,Thank you for the review, we hope to see you again very soon!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel with a cool vibe. The rooms are clean, Fremont Street is a block away and there is plenty of stuff to do in the area. The staff is friendly and very accommodating. It's a non smoking property which is very nice. They've got a mini golf course and a nice pool area if you just want to chill out away from the action of downtown. There's a bar in the lobby as well. A great place to stay when you're in downtown Las Vegas. I would definitely recommend it.
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 26 Apr 2024
Thank you Ronald! We appreciate your review!

4/10 Poor

Analberta

Travelled with partner
Disliked: Property conditions & facilities
I didnt like the area and how small the rooms were.
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 24 Apr 2024
We are sorry our rooms did not meet your standards. We offer clean and safe crash pads for weary travelers and persons in the downtown area looking for a place to lay their heads! Thank you for your review!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bare bones essentials, as expected, but very clean, and very friendly staff. Definitely a great place to stay for budget travellers.
Stayed 5 nights in Apr 2024
Response from The Downtowner Team on 24 Apr 2024
Thanks Gregory! Come back soon!

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind the staff
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 24 Apr 2024
Adriana we appreciate your stellar review and hope to see you again!

6/10 Okay

Keith, North Adams

Liked: Cleanliness, staff & service
Many unhoused people around the property.
Stayed 7 nights in Mar 2024
Response from The Downtowner Team on 6 May 2024
Hi Keith,Thank you for the review, as we cant help what is on the outside of our property. We do make sure the inside is well kept, safe and a clean environment for all guest. I really do hope that you will come back and visit us again.Thank you.

8/10 Good

Kory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Fremont. A block off Fremont. Plenty of security all hrs. 24 hr Bar in lobby. Only open to hotel customers. The only thing I would say is the restroom could be updated and add a Minnie fridge. We were here in April.
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 2 May 2024
Hi Kory,Thank you for the review, we hope to see you again very soon.

10/10 Excellent

Lashanda

Travelled with partner
Liked: Cleanliness, staff & service
Had a wonderful stay. Rooms are simple and clean, with the addition of a microwave it’d be perfect. Staff goes above and beyond to make your stay pleasant. I would definitely stay here again!
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 18 Apr 2024
We are happy you stayed with us Lashanda! Please come back soon!

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 18 Apr 2024
Thank you Sklyer!

4/10 Poor

Victor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The photos online are deceiving vs. what it is really like. It seems like everything is new but it’s old with some fresh paint. The room was missing amenities but was taken care of quickly by staff. I asked for turndown service early in the morning this first morning and was told "we can't, we only have two people working today". The staff I spoke with was very kind and friendly so I would blame ownership or management for staffing issues. The swimming pool which across the street next to an empty lot with many homeless hanging out was also a disappointment. The water was freezing, no way anyone can enjoy the water. The bedspread had cigarette burns, there was no mini refrigerator or microwave. For the cost I could have stayed at a much nicer hotel. When I was asked about my stay via text I explained all this. The response was: “ Hello, I am sorry that we did not meet your expectations. The room you booked was recently remodeled and Expedia/Hotels.com has not uploaded our new pictures yet. I understand your dissatisfaction with the amenities we do provide, however I can assure you we do not advertise a refrigerator, microwave or a heated pool and our prices are in line with similar hotels. I appreciate your feedback and will be conversing with the team regarding not providing turndown service yesterday. As a courtesy, I will refund yesterdays amenity fee of $20 tax. Thank you.
Stayed 2 nights in Apr 2024
Response from Night Manager on 17 Apr 2024
Hello Victor! I appreciate you posting our honest response. We are sorry if downtown Las Vegas is not for you and I can assure we don't misrepresent ourselves online. Our rooms have been completely remodeled twice in the past 5 years with the most recent being a few months ago. Our recent photoshoot was able to capture a much better ideal of what we offer and these will be uploaded soon. Thanks!

10/10 Excellent

Maria

Stayed 2 nights in Feb 2024
Response from The Downtowner Team on 18 Apr 2024
We appreciate your high rating Maria!

4/10 Poor

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced for what it is
Stayed 4 nights in Apr 2024
Response from The Downtowner Team on 17 Apr 2024
Hello Troy. If we failed to meet you needs in any way, please feel free to reach out and let us know. Thank you for taking the time to review us!

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice spacious and clean room, we arrived early and our daughter was fussy ready for a nap and the wonderful woman at the front desk so graciously checked us in first
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 17 Apr 2024
Thanks Selena! We value your business and want to make sure you and the little ones are comfortable - We value what's valuable to you!

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
I was not checked in until 5:30 when check in time was supposed to be at 3:00 pm. Received no compensation for this.
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 18 Apr 2024
Hello Sir! Our check in is on a first come, first serve basis. If we did not check you in before other guests that were already in the lobby, it was because we saved the best for last! Thanks for staying!

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Downtowner Team on 17 Apr 2024
Thank you for your review Daniel!

10/10 Excellent

Marti

Travelled with group
Liked: Amenities
Our room was clean, smelled fresh and had a nice decor. There was even a sort of “change room”, which is convenient when travelling with non-family members.
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 13 Apr 2024
Thanks Marti! We appreciate you giving us the opportunity to serve you! Come back soon!

4/10 Poor

Malika

Liked: Property conditions & facilities
Disliked: Staff & service
The was surrounded in the neighborhood that feels unsafe with prostitutes and sketchy looking people. I came into the lobby and asked the receptionist about the heater. She screams loud across the room. What's my room room number in front of the whole bar area as if I wanted every person sitting at that bar to know what room that I was staying in the entire night. People were up loud roaming through the hallways. I barely got any sleep. The room was fairly clean. It did look like the pictures however, I slept with the chair door up against up against the door the with my pepper spray in hand.
Stayed 1 night in Apr 2024
Response from The Downtowner Team on 13 Apr 2024
Hi Malika. We appreciate your response and are sorry if your stay was not up to your expectations!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Downtowner was a pleasant surprise. Great location, beautiful remodeled rooms, comfortable bed, nice shower. Service was good. Price excellent.
Stayed 3 nights in Apr 2024
Response from The Downtowner Team on 10 Apr 2024
Thank you for your review Ana, we truly appreciate you!

6/10 Okay

Kenny

Stayed 1 night in Apr 2024
Response from The Downtowner Team on 26 Apr 2024
Thank you for your feedback Kenny!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property because it had a lounge inside, a mini golf course, and was very secure. The room was large, the bathroom was cool, and the staff were very friendly.
Response from The Downtowner Team on 4 Apr 2024
Thanks Katrina! We appreciate your kind review and are happy you enjoyed your stay!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Downtowner Team on 5 Apr 2024
Thanks Scott! We appreciate you!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The Downtowner Boutique rates a "10"from me. Dee was extremely pleasant and helpful. The room had everything I needed, except a butler to bring me coffee in the morning. This is going to be a wonderful hotel once finished. I am grateful for the awesomeness
Stayed 2 nights in Apr 2024
Response from The Downtowner Team on 4 Apr 2024
Why thank you Carol! We are also grateful for your kind words and happy that our supervisor Dee was able to ensure your stay was perfect!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Downtowner Team on 4 Apr 2024
Thanks for leaving a review Luis! Please come again soon.

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the building is structurally historic but updated in the rooms. The location is perfect if you like to stay near Fremont!
Stayed 2 nights in Mar 2024
Response from The Downtowner Team on 4 Apr 2024
Thanks for staying Rebekah! We are pleased to have served you!

4/10 Poor

Soumik

Room was not clean. Dirty not recommended for family with kids
Stayed 1 night in Mar 2024
Response from The Downtowner Team on 4 Apr 2024
We are sorry if any condition you met was not up to par! Please feel free to reach out to discuss!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Nice staff. Clean. Super quiet.
Stayed 1 night in Mar 2024
Response from The Downtowner Team on 4 Apr 2024
Thanks Catherine! We are happy the lights and sounds did not disturb you during your stay. Thank you for your review!

2/10 Terrible

Maurice

Disliked: Cleanliness, property conditions & facilities
Response from Night Manager on 4 Apr 2024
Ho Maurice - We are sorry for not meeting your expectations. Please feel free to reach out to us to discuss!

10/10 Excellent

brian Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was stellar, also way more safe than what other reviews say. Kinda loud from a nearby nightclub but honestly the low bass just lulled me to sleep. Awesome beds. Awesome value, groovy spot!
Stayed 2 nights in Mar 2024
Response from The Downtowner Team on 4 Apr 2024
No Brian - You are stellar! (We do, however, appreciate the acknowledgement!) Thanks!

6/10 Okay

Rommel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like that the parking is across the street. The room is clean but has a musty smell. You could hear the sound coming from outside so you cant get a good night sleep. No microwave and fridge in the room
Stayed 1 night in Mar 2024
Response from Night Manager on 5 Apr 2024
Hello Rommel!Our free parking is less than 200 feet from our lobby, directly across the street, much less distance than any hotel or casino in Las Vegas. The surrounding properties are all a part of our boutique hotel and we apologize if we could not meet your expectations!

4/10 Poor

Conrad

Stayed 2 nights in Mar 2024
Response from The Downtowner Team on 4 Apr 2024
Hi Conrad, if you feel like giving us a call to discuss your stay please feel free! Thanks for staying!

2/10 Terrible

Sinoeun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did stay there
Stayed 4 nights in Mar 2024
Response from Night Manager on 5 Apr 2024
Hello Sinoeun! Please feel free to let us know of your experience. Thanks!

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2024
Response from The Downtowner Team on 17 Apr 2024
Thanks Jeremy!

8/10 Good

La'Quetta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff
Stayed 2 nights in Mar 2024
Response from The Downtowner Team on 5 Apr 2024
Thanks La'Quetta! We appreciate you staying with us - Come back soon!

10/10 Excellent

Jeanette, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at this time
Stayed 2 nights in Mar 2024
Response from Night Manager on 5 Apr 2024
Thanks for your rating Jeanette!

8/10 Good

Elsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the directions could have been clearer on registration (we got in about midnight or so), the person managing the bar and front desk was helpful. For a Saturday night, parking was fairly easy to find (they have three different lots). The hallway and room were clean and quiet. For a smaller than usual room, it still had all the amenities you would expect, and at a reasonable price point. And there are some restaurants and a donut shop just a block or so away for the morning.
Stayed 1 night in Mar 2024
Response from The Downtowner Team on 5 Apr 2024
Thanks for spending time at our Boutique Hotel Elsie. We hope to see you back soon!

2/10 Terrible

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing about this property that we liked. We didn't even end up staying here, as we did not feel safe. The room was clean when we first walked in, but it smelled like smoke! The staff was nice when I told them I would not be staying there. It should NOT be categorized as a Hotel, this is nothing more than a motel with all outside doors to a sketchy street with a lot of construction and homeless all around. I ended up going to another hotel and paying for both, because there was no way I was staying there.
Stayed 1 night in Mar 2024
Response from The Downtowner Team on 5 Apr 2024
Hello Michelle! We are sorry we didn't get a chance to wow you and exceed your expectations. Thanks for your review!

8/10 Good

Robert

Stayed 1 night in Mar 2024
Response from The Downtowner Team on 18 Apr 2024
Thanks for your rating Robert!

6/10 Okay

Allison

Liked: Cleanliness
Disliked: Amenities
I could get over the sketchy area with being surrounded with homeless people sleeping on the sidewalk but the wifi was terrible. It’s 2024 invest in some good wifi
Stayed 3 nights in Mar 2024
Response from Night Manager on 5 Apr 2024
Hello Allison! We are sorry and unaware that you were having trouble with WIFI here. We would have been happy to correct any flaws during your stay! Thanks for your review!