Be aware dear traveler!
By arrival, our room was not ready. David listed the property as a Deluxe Suite #702: 1 bedroom, 1 bathroom, Dining Area and a living room. The property we entered was a Deluxe Room. I would emphasize it one more time: SUITE, not a ROOM I found before my eyes.To keep this review short, here are some of the following items listed on David’s listing that are false:
“You will enjoy a V.I.P. Check-in 24/7 with the front desk.” – There’s just normal nothingtosayabout check-in stand. “1 bedroom” – False, this is a studio (On the Trump Hotel website it is called a Deluxe Room) “Dining Area” – There is no such a thing like dining area, it’s just a kitchenette “600sq ft” – The Deluxe Room on the Trump website is 500-525sq. ft. The Deluxe Suite is listed as 900-925 sq ft. “Queen Sofa Pullout” – The pull out is a Full size, does not fit two adults. Besides that you need to call the hotel to bring you pillows, linens and blankets for it. “24/7 Room Service” – we confirmed with the Front Desk that they stopped room service when COVID began, and they still haven’t resumed this service “Plasma Television in bathroom” – There is no TV present in the bathroom “Telephone in living room, bedroom, and bathroom” – There is a telephone next to the bed, next to the toilet, but none in the living room because there is no existing living room “Fleece-lined Trump bathrobes from Chadsworth & Haig” – no bathrobes anywhere in the room “Master Bedroom with king-sized bed & flat screen TV” – there is no master bedroom “Private Foyer Entrance” – Normal entry just like a hotel room “Complimentary High Speed Wi-Fi Internet” – Although there is free Wi-Fi, is it 5 mbps download speed. FCC lists High Speed internet classification as 25 mbps download. The Hotel does offer faster internet at unknown speeds for a cost. “Complimentary Shuttle-Bus to the Wynn and to the Forum Shops at Caesars Palace running all day” – Confirmed with hotel staff that the shuttle doesn’t exist anymore “LG plasma flat screen television” – Television was a Samsung
The host (David) was impolite, didn’t want to listen to our questions and concerns, and was rude. He told us to “carefully read the description”. This listing is absolutely false. VRBO hasn’t helped me even I’ve spent 4 hours with different managers . Great job, VRBO, you lost not only a client; you’ve lost a tour guide with at least 60 people a month. Also, use the hotel’s website for booking. Skip David!