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"The staff were helpful and friendly. Room was ready early so they allowed me to check in as opposed to waiting for normal check in time which saved worrying about temporarily storing my luggage."

"Exceptional. The hotel itself is absolutely beautiful with views of the famous waterfall! The staff was incredible, hard working, kind, accommodating and I can just keep going on and on. Excellent breakfast! The hotel restaurant food was great. Great location close to the funicular and train station! We hope to stay here again!"

"Everything was spectacular "

"Friendly and welcoming staff excellent location "

"Amazing staff"

"The rooms were cleaned daily and the staff were extremely pleasant and polite"

"Older hotel, but well kept. Amazing staff. My favorite location in the world "

"Absolutely amazing. Beautiful views. Comfortable beds. Would stay here again in a heartbeat. "

"Rooms were clean except for cigarettes in ashtray when we went to our room . Elevator smelled of sulphur. As to Sauna, we are rather sad that it was naked only. We are 2 prudish people and not comfortable around nude people, so couldnt use it. Breakfast was average..Oh and we would have liked a little more complimentary Proseco.."Free minibar was a disappointment had a coupple of beers and apple juice Now all the good . Front desk people amazing. Kudos and special mention to Miguel our bartender who was fantastic.Hot Tub and pool fantastic. And the view....What a view. Ask for room 314!. Shuttle person was super and bags were brought to our room. Overall an amazing experience and want to return this summer"