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"I want to give a shoutout to Ramona, who worked in the breakfast area. She was unfailingly helpful, friendly, and courteous. On our last morning I was feeling unwell and she took note of that, went out of her way to ask how i was (it was just tiredness plus serious pollen that day so a very bad allergy day) and got me a lovely cup of tea. Hyatt is lucky to have her"

"Clean room very good staff"

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"Very friendly and accommodating staff."

"We have stayed here many times, excellent hotel for travelers."

"Clean good channels "

"The Inn is located in a very busy commercial area along Rt. 28, but is set well back from the highway so it is quiet. The staff are welcoming, helpful and efficient. The room was clean with a comfortable bed, furniture was in good condition. The inn is located across the highway from the huge Tuscan Mall with its many shops and restaurants. And there are other good restaurants in the area as well. I even commuted to Boston from here one day since it's less than an hour away - and is far less expensive. than staying in the city. I found the Inn to be reasonably priced and will return again soon as I have for many years when I come to the Salem area. "

"Friendly staff. Room clean and comfy! Diana is the best bartender and the food was excellent!"

"Staff were super friendly and the room was beautiful. Super pet friendly and accommodating."