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Reviews of Holiday Inn Express Le Havre – Centre, an IHG Hotel

3 out of 5
Holiday Inn Express Le Havre – Centre, an IHG Hotel
126 Cours De La Republique, Le Havre

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 407 reviews" "
Rating 8 - Good. 163 out of 407 reviews" "
Rating 6 - Okay. 37 out of 407 reviews" "
Rating 4 - Poor. 10 out of 407 reviews" "
Rating 2 - Terrible. 3 out of 407 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price
Stayed 1 night in Apr 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and clean within walking distance of many locations. Lots of restaurants. They have their own bar and small menu.
Stayed 3 nights in Apr 2024
Response from Maïlys on 27 Apr 2024
Hello Gail,Dear Guest, Thank you for taking the time to share your feedback.Hope to see you soon!Sincerely,Mailys

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was multilingual and able to communicate with us in English. They were very patient with us as we were trying to communicate in French. Overall, the service was great.
Stayed 1 night in Nov 2023
Response from Mariata on 14 Nov 2023
Hello, Thank you very much for choosing our hotel and for taking the time to post this glowing review! Our entire team is sincerely touched by these congratulations that comfort us in our daily efforts to offer everyone a truly personal service. It has been a pleasure to communicate with you in both English and French.Hope to see you again.

10/10 Excellent

Calvin

Stayed 2 nights in Oct 2023
Response from Mariata on 14 Nov 2023
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un avis suite à votre passage dans notre établissement.Au plaisir de vous revoir.

8/10 Good

Huijun

Stayed 1 night in Mar 2023

10/10 Excellent

Kelvin

Stayed 2 nights in Apr 2022

10/10 Excellent

Luiz, Clinton Township

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel and all the service is amazing. Room very clean and comfortable ;) We love this place!!!
Stayed 1 night in Mar 2022
Response from L'équipe de réception. on 24 Mar 2022
Hello Luiz, Thank you for your kind comment, we hope we will see you again soon. Best regards,

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Benoit de Mollerat on 5 Oct 2021
Chère Anita, Merci d’avoir choisi notre hôtel Holiday Inn Express pour votre séjour au Havre. Dans l’attente de vous accueillir une autre fois, nous restons à votre disposition pour toute information dont vous auriez besoin. Cordialement, Benoit de Mollerat General Manager Holiday Inn Express Le Havre centre

2/10 Terrible

Nurliana

Stayed 1 night in Aug 2021
Response from Marie-Joe on 20 Sept 2021
Bonjour Nurliana, Nous ne comprenons votre note puisque vous n'avez finalement pas séjourné dans notre établissement. Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mun Keong

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you paid. It is a fair deal.
The stay is general pleasant for us. The issue is during summer the room is quite warm and air conditioner is not responsive well (probably central controlled). The free parking statement is vague as the parking spot is quite limited compared to number of room.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from François-Xavier on 2 Mar 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was really lovely, she went above and beyond for us. She even recommended a place to go out to diner and was spot on. We had an amazing night. The room it self is like most campanile, lovely, clean and fresh. The breakfast buffet is a must have.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Could not find parking or parking garage to check in, after driving around block several times and watching drug deals go down in the cars in front of us we ate the payment and drove to the country for the night.
Stayed 1 night in Oct 2019

10/10 Excellent

MR DAVID A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Staff are extremely helpful and pleasant. Room is basic but very comfortable and clean .
Stayed 1 night in Sep 2019

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great overnight stay straight from the ferry. Very impressed with our late check in, safe garages parking and clean room
Stayed 1 night in Sep 2019

10/10 Excellent

Seyed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Pennie

Liked: Staff & service, room comfort
The carpet in the room was very matted and had burn holes the size of quarters in the floor, the room smelled of cigarette smoke.
Stayed 1 night in Aug 2019

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Ricardo, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
I liked the cleanliness and friendly staff. Unfortunately the shower was broken which we only found out when we were in it , also the door of the shower didn’t close properly which caused a flood on the floor. Everything else was great.
Stayed 1 night in Aug 2019
Response from Annick on 7 Aug 2019
Hello, Thank you for your return and we apologize for this incident, we have done the necessary to solve it. We hope to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Annick on 7 Aug 2019
Merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this because of free parking because we were arriving late. There is no parking though - just a few spaces for an 80 room hotel. Quite stressful when you arrive at 11pm then need to find parking and need to move your car before 9am so no lie in after travelling for 20 hours
Stayed 1 night in Jul 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
Friendly helpful staff. Food was lovely
Stayed 1 night in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Havre
Location easy to find Le Havre is dump but found d a greatMorrocan themed restaurant.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly and helpful staff. Xxxxxxxxxxxxxxxxxxxxxxxx. Xxxxxxx
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Annick on 6 Jul 2019
Merci

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Annick on 8 Jul 2019
Bonjour, Merci pour votre appréciation, je ne manquerais pas de la partager avec mes équipes. A bientôt

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean. Small bar area was also used for breakfast, so rather cramped at times.
Stayed 2 nights in Jun 2019
Response from Annick on 8 Jul 2019
Bonjour, Merci de nous avoir fait partager votre expérience, je transmettrais à mes équipes. Bonne continuation

8/10 Good

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 1 night in Jun 2019
Response from Annick on 6 Jul 2019
Merci

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay for Le Havre cruise passenger
Overnight stay prior to boarding a cruise liner.
Stayed 1 night in May 2019
Response from Annick on 6 Jul 2019
Merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was picked due to its proximity to the Bus Station, making it an ideal stopover
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Good location in centre of Le Havre within easy walking distance to all
Stayed 1 night in Sep 2018

8/10 Good

William, North of Toronto, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable City Hotel for Overnight stay
Nice city hotel. Relatively small room and poor air conditioning. Lots of smaller eating places close by, a Domino's pizza is right next door. Clean with a nice bathroom and shower. Only real downside to this inexpensive city hotel was finding the free parking lot. It's behind the hotel off another street, it is secured but shared with another building and there are only 25 spots assigned to the hotel for 79 rooms. Spots are assigned on a first come basis. After arrival, we did not leave as we were concerned that we would lose our parking spot. Front desk was staffed with someone who spoke English but tried to charge us again for our prepaid room when asked to pay the local city tax. Pointed out that room was prepaid and this was corrected. I assume just an initial error but, always check before accepting any city tax charges. Would stay again
Stayed 1 night in Sep 2018

6/10 Okay

Marja

Location was fantastic. Staff was great! The room left a lot to be desired- hard bed. Poor pillows. SO small!!!
Stayed 1 night in Sep 2018

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room, clean, modern, tea & coffee facilities, parking at rear (although a little hard to find), very helpful staff. Everything you need at a reasonable price. Would definitely recommend.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Saïd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Maïlys on 4 Apr 2024
Bonjour Saïd,Merci pour votre retour et votre excellente note.Nous serons heureux de vous accueillir de nouveau dans notre établissement.Bien cordialement

8/10 Good

Sarah

Travelled with partner
Liked: Amenities
Hôtel vieillot avec moquette partout et souvent tachée Personnel très sympathique et accueillant
Stayed 1 night in Feb 2024
Response from Maïlys on 4 Apr 2024
Bonjour Sarah,Nous vous remercions pour votre aimable commentaire sur notre personnel.Nous prenons note de vos observations et nous nous efforçons d'améliorer notre établissement.Votre confort est notre priorité.Nous espérons avoir le plaisir de vous accueillir à nouveau malgré vos observations.Bien cordialement

10/10 Excellent

Saïd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Maïlys on 18 Jan 2024
Bonjour Saïd,Nous vous remercions d'avoir pris le temps d'évaluer notre établissement, nous sommes ravis d'apprendre que votre séjour s'est bien déroulé.En espérant vous revoir,Cordialement,Maïlys

10/10 Excellent

Ouafae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait
Stayed 2 nights in Jan 2024
Response from Maïlys on 11 Feb 2024
Bonjour Ouafae,Un grand merci pour vos compliments suite à votre séjour au Holiday Inn Express.Nous sommes ravis que vous ayez apprécié votre séjour.Au plaisir de vous revoir lors d'un prochain séjour.Bien Cordialement

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Maïlys on 11 Feb 2024
Bonjour Alain,Merci pour votre retour et votre excellente note.Nous serons heureux de vous acceuillir de nouveau dans notre établissement.Bien cordialement

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Maïlys on 11 Feb 2024
Bonjour Bruno, Merci pour votre commentaire, nous sommes heureux d'apprendre que vous avez apprécié votre séjour.En espérant vous revoir au sein de notre établissement.Cordialement,

10/10 Excellent

Saïd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Mariata on 21 Dec 2023
Bonjour Saîd, Nous vous remercions pour avoir pris le temps de nous laisser cette excellente note.Au plaisir de vous accueillir de nouveau.Cordialement.

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mariata on 15 Dec 2023
Bonjour Christophe, Nous vous remercions pour cette excellente note.Je suis ravis de lire que vous avez apprécié nos prestations et espérons vous revoir pour un prochain séjour.Cordialement.