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"Superb in every way"

"chambre en mauvais état et pas très propre, poussière, trace sur les murs, mobilier abimé, il manquait des serviettes de bain, une seule pour une chambre double et en plus trouée... personnel accueillant mais a oublié de nous préciser que le parking était payant au check in et obligé de le payer au check out.... alors qu'il y a plein de place à l'extérieur."

"Charming hotel in a very good location. The room (old section) was beautiful, with a view of the courtyard and fountain. The walls were thick and good windows prevented noise from the courtyard. Hallway noise was not an issue, due to the bedroom being through an additional door. Comfortable beds, with quality linens. Staff were welcoming and helpful. We enjoyed dinner in the hotel restaurant, and it was excellent. The server was very attentive and helpful. Breakfast was copious and good. This was by far the best hotel we stayed at on our trip, and we gladly would have booked additional nights if the trip itinerary had permitted."

"Not important for me"

"Perfect location. Great staff. Classy place. "

"the parking situation was sooo difficult...far away, all cobblestones, ugh. they did send me an email about the difficulties but it was AFTER i booked. TV was awful, BBC news was the only english station. front desk did not speak or understand any english. could not drive to hotel, it was surrounded by ped areas and that was not clear. i called to see how to get in and thats when i realized the no english situation. all i understood was 'parking palais du papes' ugh. i will alwlays choose on site parking in the future."

"Wonderful staff and comfortable hotel! We always return !"

"They upgraded my room. It was an excellent stay for the price."

"The reception welcome and in particular Raphael. He is outstanding and deserves high recognition. He makes a huge difference to your hotel and needs retaining. "