Le Tourneur Hotels

"Staff"

"Expensive, very basic, poor customer service. I always used to use this hotel but now I only use if no others are available as everything about the hotel has got worse over time. "

"Comfortable stay. Not fancy but totally worked for our needs! The fellow at the front desk was very pleasant"

"The hotel met our needs "

"Stayed for one night as part of cycle trip with a group. Downstairs garage for Stephanie of bikes. Located around retail area which is not ideal for centre of Saint Malo. Good sized and comfortable. Bath in room was great after a day cycling. Breakfast a little over-priced. Helpful front desk."

"Ibis hotel was very cleaned the staff helpful however it is located in a commercial area not very close to shops however i will be gladly stay there again."

"Les propriétaires qui nous accueillent eux mêmes mettent à disposition leur maison très bien entretenue et équipée. Un environnement hyper calme, un beau jardin fleuri, rien ne manque pour passer des vacances réussies dans une région riche en paysages et en émotions. A recommander sans hésiter !!"

"The host largely ignored our texts and requests. He never came to fix the things that he said would be sorted. The house was generally in a poor state of neglect, fridge door didn't close, kitchen kick board falling off, cooker inadequate for large group. The dishwasher stopped closing at one point and my brother fixed it after borrowing tools from a neighbour. The host just said it was working before. Pool was toxic and not maintained. My great nephew was sick after swallowing the water. We stopped using it when the water started getting green and cloudy. No curtains in main bedroom or bathroom . One bathroom really dingy and pokey, painted dark red with a dim light bulb, no window and supposed to serve 4 bedrooms with 4 double beds and 3 single bed spaces. The other 2 bathrooms supposed to serve 9 double beds and 2 single beds. One bedroom is a walkthrough to get to the bathroom. Another bedroom is a walk through to get to another bedroom. 2 double bedrooms are adjoining whether you want them to or not with a hole in the wall not a door you can close. If the house had some essential repairs carried out and more care, it could be advertised as a teenage youth hostel, but not a family home. It is not really safe for young children with trip hazards etc. It is in a nice location with lots to do in the area and close to Caen. "

"This is a guest house. I didn’t read the details correctly and not to my husband’s taste, therefore we didn’t stay. We left, but the host was very welcoming and the room and facilities seemed nice enough. Just not for us. The guest house is named something different so on arrival we were a little confused. "