Search Inns in Leiston

"Room was ok but dated for 2026. Cracked walls, dripping shower and old fashioned facilities. Carpet was dirty. "

"Old hotel looking tired breakfast was mediocre and I would have expected a better breakfast considering the cost of the hotel "

"Excellent hotel with plenty of parking. But the pillows are solid So uncomfortable sleep"

"Fantastic "

"Great place, smart, clean and friendly staff."

"Great staff- without exception. Wonderful breakfast. Room was awful -small and claustrophobic. Bathroom was the worst I have experienced- sorry. Small slippery bath and clogged shower head just managed to drip out some water."

"You can clearly see that the Orwell Hotel was in its day a grand building and even though there has been some refurbishment in the downstairs area of the hotel, the rooms are looking very tired. Instead of spending the money on a massive, life size elephant out the front of the hotel (yes really) they should be spending the money on updating the showers, toilet roll holders, painting the window frames etc etc. The bed was comfortable which is always good and the tv in my room was basic but usable. Sound proofing could be better as I had one night of disturbance from a neighbouring room. The biggest problem is that the management are not responsive. I had to raise a complaint about someone ( presumably a random hotel guest ) accessing the lobby desk telephone system and calling my room 2 times at 2:00 in the morning as a prank caller. I have since emailed the managers 2 times and still have had no response after 5 days. Needless to say my experience has not been overly positive. A real shame.😳 "

"Staff we had to move rooms after one night because the heating didn’t work and the shower was intermittent with hot water The staff were excellent on moving us"

"Just had our second stay here and looking forward to our next one. Room was very clean and comfortable and lovely and warm. Big super king bed and very comfortable. It's handy having the Bar and Restaurant on the same property if you don't feel like going far....we had a nice meal there and the young Bar Man there was just brilliant, could not have been more helpful and caring. Tea/Coffee/Biscuits replenished each day. Breakfast was very nice with plenty of choice. All the staff were extremely pleasant and friendly. Plenty of parking available. A very well equipped gym available free of charge. All in all a very pleasant stay. Thankyou 🌟"