Les Châtelets Hotels

"Great. Nothing to complain"

"Super séjour hors saison "

"I love a cheap stay no more than the next person but I cannot recommend anyone visits here. The guy on the front desk was lovely but that is all that is nice. The reception smelt of stale urine, the shared toilets were yellow, barely functioned and were so incredibly dirty. The room stank and needed a full renovation, the sink was stained. We had three rooms and one wouldn’t even lock. These look like an F1 hotel on paper but stay clear F1 is a 5* compared to Enzo."

"Excellent stopover. Desk staff were very helpful. bedding was excellent however bathroom towels were tragic and overall cleanliness in the bathroom left something to be desired. No smoking however faint odor of smoking on the bedding."

"No way to enter property without checking in first but there was no place to check in outside the property fence!"

"It is cheap, but that doesn’t mean it has to be this bad. Room was cold; no extra blankets and only very thin bedding in November. No soap in the shower dispenser. No bin in the room. I’d precooked breakfast, which was not available when we turned up and consisted of a hastily cut baguette and honey or Nutella. No apology from the front desk who simply said there would normally be none of these problems but we’d arrived too late to point them out. Does the franchise name a disservice."

"Helpful staff and a nice place to stay "

"The most wonderful place we stayed at in France. The front desk attendant was amazing and so kind."

"The villa is in a small community of homes with enough privacy to think you were completely alone. The pool and gardens are beautiful and our children thoroughly enjoyed this aspect, both very well kept.Inside the villa you have two rooms upstairs with a bathroom with bath and a library on the landing overlooking downstairs, all very clean. Downstairs you have another 2 bedrooms (one with a TV and sofa bed) and a further bathroom with shower. Again all very clean and tidy. The living room space and dining area are much bigger than the photos so this was a nice surprise with a large fire in the centre (we didn't use this as we visited at the end of July) the villa also had aircon in the living area. The kitchen came fully equipt with lots of utensils and pots and there is a large fridge, three drawer freezer, dishwasher and microwave to use. The kitchen is quite small so preparing dinner was a little challenging when cooking for seven of us. The only negative is that the kitchen cupboards and the wardrobes in the rooms had a fair bit of clutter so I had to move some things in the kitchen and couldn't really hang anything in the wardrobes, this is such a minor thing though.The host Frédéric was amazing from start to finish, answered emails quickly, answered lots of my questions and gave us lots of details for check in. You won't be disappointed if you stay here."