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Reviews of Côte Ouest Thalasso&Spa Les Sables d'Olonne MGallery by Sofitel

4 out of 5
Côte Ouest Thalasso&Spa Les Sables d'Olonne MGallery by Sofitel
Route du Tour de France, Lac De Tanchet, Les Sables-d'Olonne, Vendee

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 196 reviews" "
Rating 8 - Good. 72 out of 196 reviews" "
Rating 6 - Okay. 11 out of 196 reviews" "
Rating 4 - Poor. 1 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,
Stayed 3 nights in Aug 2023

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Ellis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Great food, location, rooms, facilities. 10 out of 10.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s excellent. Restaurant is pricey for what you get.
Stayed 1 night in Jul 2019
Response from Sylvie Dubreuil on 26 Jul 2019
Dear Mrs, Dear Mr, Thank you for your feedback. Even if you had some issues we are glad that you enjoyed stay with us. It will be a pleasure to have you again with us in the future. Your remark have been taken into account. Best regards Sylvie Dubreuil Président

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed 1 night in May 2019

10/10 Excellent

Kate, surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Amazing views of the sea from a wooded spot. Brilliant breakfast & very friendly staff. Predominantly adult hotel but v accommodating to our toddler. Would def recommend
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Good food. Great facilities. Outdoor pool area is very unique.
Stayed 6 nights in Aug 2017

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

William, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a lovely resort. A short and enjoyable walk into Les Sable d'Olonne.

6/10 Okay

Verified traveller

Liked: Staff & service
Great views of the sea
Needed to change rooms because of leak in bathroom which was eventually fixed and we has to return to original room. No compensation offered for inconvenience. Overall the hotel seemed to need a makeover.

10/10 Excellent

Kevin, Buntingford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was refurbished in 2013 and is themed on 1920/1930's travel by ocean liner. The facilities are of a high standard and the bar/restaurant is excellent. Don't miss the fruits de met and dessert Sunday Buffet! The outside sun terrace provides a lovely area to sit and relax and watch the sunset. We are planning to return next year.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pierre, Lake District, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Hotel Mercure provides high quality reliable service - look no further

10/10 Excellent

Heidi, Lurgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Heaven!
We stayed here as an overnight stop from Dordogne to Roscoff. The hotel was perfect, practically on the beach. The rooms were of a very high standard with a huge bed, air con, wi-Fi, tea/coffee, fridge, and best of all a balcony. Would have loved to have stayed longer, maybe next year!

8/10 Good

Louis-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat!
Lovely hotel, staff and facilities - the outdoor pool and beach was our particular favourite!

8/10 Good

Stéphanie, Washington DC

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great hotel with spa/thalasso but service disapoin
Great hotel with amaizing pools, steam room, sauna, gym and massage services or even programs to relax/lose weight. With my parents we had a great time. But the service was not the one of a 4 stars hotel. The dirty dishes stayed a long time in front of the doors of the rooms, some older people asked for a regular chair to sit near the outdoor pool and nobody wanted to come for them. By the way the balcony is often too high to be reachable by older people. But overal review very good.

10/10 Excellent

brendan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location.
Visited hotel for 3rd year running. Great location close to beach. Good rooms in good condition. Nice facilities. Good breakfasts.

8/10 Good

Nat, Northants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I stayed her with my hubby and 14 year old daughter. It's a great hotel if you're interested in fitness ect . Sable d'lonne is not the best place for a 14 year old. Nothing to do at all. The breakfast in the hotel was the highlight for us. There was so much selection .

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but situated at the edge of town
Very nice stay and breakfast was very nice but hotel tried to charge us for children 's breakfast despite it being included according to our booking with Expedia. Otherwise a very enjoyable stay and would recommend. The hotel is at the edge of the town so need to drive or walk to get into the centre of town at night. Very good cycle paths.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great views but very small room
We booked a family room with sea views for 3 nights. The room was very small but the view of the sea from balcony was amazing. We ate in hotel on the first night. The staff in restaurant were great. Food really good and well priced for the quality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Great hotel, lovely safe enclosed outdoor salt water pool with man made beach and decking area, fab for children. Indoor pool also great with hydrotherapy areas. Very clean, great staff, lovely terrace with beautiful view of the lake and sea. Town is a 20-30 min walk but doesn't feel that long as it is along the lake then the promenade above the beach. Absolutely fabulous.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to access, with great views of the sea.
excellent service except the wait for the very good food (1.5 hours after ordering). I liked that the reception staff learned my name and greeted me personally every time ( perhaps helped by the fact that I appeared to be the only Brit staying and I struggled to communicate with them in French).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KDT, Salisbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAFF
Had a good stay at the Mercure. Arrived with a dog they wouldn't normally have accepted but they did as they had been unable to contact us whilst in transit. Enjoyed the room with a great view and small balcony. Bathroom a little cramped.

8/10 Good

Sue Thorne, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Location perfect
Very good value hotel, meals very tasty. Unfortunately air conditioning unit did not work, although we reported the fault it was not repaired during our stay.

10/10 Excellent

David, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel, great location, great sea views
We very much enjoyed our stay in the area, the staff were very helpful and attentive, Great central location for touring the area

10/10 Excellent

brendan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Very clean. Good facilities.
Excellent. Second year i have been there. Hotel has been renovated and looks great.

10/10 Excellent

Phil Keoghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Barbara Pritchard, Isle of Wight

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to zoo and sea front
The hotel is undergoing extensive renovation and some parts are inaccessible or filled with materials. Having said that the hotel is very nice and we enjoyed having a sea view with a balcony. Mercure just don't seem to be able to get the wifi right and I would have expected given the investment they are obviously making at this hotel that it would have super duper fast reliable connections but yet again it doesn't. Restaurant very nice and quite reasonable. Swimming pool lovely temperature and the best steam room I've yet experienced. Some things lacking in room ie. only one pair of slippers and no robes which we were told would be there. work on site started at 8am so if you want a peaceful lie in dont go. Overall the stay was good but would have thought a reduction due to works would have been a nice touch.

6/10 Okay

John Wiggins

Liked: Cleanliness
Disliked: Property conditions & facilities
Great Location - Tired Hotel
Stunning views surround this hotel although restricted if you do not have a sea facing view. The Hotel is undergoing some renovation but at present all corridors and public areas look shabby. All carpets (including rooms) look worn out. It is not clear on any of the booking web pages that the hotel insists that men's "Speedo" type costumes are required to use the hydra pool. These are for sale in the hotel shop but cost €35.00 so not worth buying for one night's stay. Overall a disappointing experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
My family and I loved the hotel and everything about it. The hotel is in a lovely location which surrunded by a forest and lake. The beach is two minutes away. Our room was big and very clean. The beds were very comfortable and clean. I just loved the dining room which has a 180 degree view of the sea and the lake. Breakfast was very good with hot, cold food and fruit. The swimming pool is lovely. Les Sables D' ollonne is a gorgeous town and its beach is fantastic for kids and everybody else. It is best to have a car if you want to go to the town.

10/10 Excellent

Chris & Kerrie, Rotherham, South Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, relaxing hotel for couples.
A lovely hotel with an ideal location for the beach. Excellent choice of food at breakfast and ample parking is available at the hotel. The staff were very friendly and helpful (even when you speak only a very little French.) The only thing to improve the hotel further would be an outdoor pool as the indoor pool is often used for dedicated swimmers and not as a 'relaxation area'. Rooms were cleaned daily of a very high standard and clean towels and tea and coffee facilities constantly replenished when required - the room was incredibly comfortable consisting of a lovely balcony to enjoy drinks outdoors on an evening. We did not use the room service option during our stay - however many residents chose to use this service frequently so it must have been great! The hotel is at the opposite end of the promenade to where the marina and bars and restaurants are - a walk which took around 50 mins, however this wasn't a problem for us, as it gave us the chance to explore the resort further. A lovely relaxing week away to Les Sable D'Olonne and a superb hotel. Would definitely return again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Good location for beach, 20 minutes walk to town. Given the range of facilities good value for money. Good display of sights to visit in the region. Relaxed reception staff. Breakfast a good 3* standard but dining room needs refurbishment. Good local restaurants.

10/10 Excellent

Franck

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait ( peut être 1 ou 2 degrés de plus pour la piscine ). J’avais signalé l’anniversaire de la femme de mon ami, ils en ont tenu compte en lui mettant un petit mot avec un cadeau sur le lit.👍 elle était ravie. Menu restaurant et buffet petit dej au top 👌.
Stayed 1 night in Jan 2024

8/10 Good

Mimi Trude

Bra opphold bortsett fra madrassbeskytter i plastikk. fryktelig ubehagelig. Opplyst personal om det.
Stayed 4 nights in Nov 2023

10/10 Excellent

odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jean Philippe

Stayed 1 night in Nov 2023

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Elyane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Alban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Personnel très agréable. Chambre vue sur mer top! Restaurant avec une bonne ambiance pour un séjour en famille réussi.
Stayed 1 night in Oct 2023

10/10 Excellent

Tevahineaimana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Détente et confort
Séjour génial. L’accueil charmant, le buffet de fruits de mer est incroyable, le confort des chambres notamment la literie. On a aimé l’accès à l’espace piscine détente… dommage qu’on ne puisse pas en profiter plus longtemps. Notre séjour a été trop court, c’est à refaire. Merci encore
Stayed 1 night in Jun 2023

8/10 Good

PHILIPPE

Stayed 2 nights in Jun 2023

10/10 Excellent

SARL

Stayed 1 night in May 2023

10/10 Excellent

Americo VERISSIMO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe hôtel, personnel impeccable, le lounge bar est magnifique !
Stayed 1 night in May 2023

10/10 Excellent

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

MONIQUE

Stayed 2 nights in Mar 2023