Council Bluffs Hotel Guide - Lewis and Clark Monument and Scenic Overlook hotels in Council Bluffs, United States of America.

"The Gem of Omaha in my opinion. 100 year old hotel, But everything is up to date so it’s every bit as comfortable as a major hotel chain . Nice room, super comfortable bed, quiet. I travel almost every week, and I got the best nights sleep here. I can’t remember sleeping this good anywhere else. Restaurant staff and food were pretty good , and all staff were friendly. You felt as if they actually appreciated you being there."

"The building was under construction and the entire hotel was filthy. It dtuck horroble of Marijuana. The construction quality was extremely poor for qhat was getting remodeled!"

"Our experience on April 13th was very disappointing. After a long trip, we arrived expecting a comfortable and ready room, but unfortunately, that was not the case. When we first entered our room, we found the bathroom floor flooded due to a leak under the sink. We returned to the front desk, and the staff member kindly assisted us by assigning a second room. However, that room did not have a refrigerator, even though our booking clearly indicated that one was included. We had perishable food with us, so this was a significant inconvenience. We went back again and were given a third room. Upon entering, we were met with a strong, unpleasant odor—similar to dampness or pets—which made the room unsuitable to stay in. At this point, the front desk staff member was visibly embarrassed and apologetic. She assured us that we would receive a discount for the inconvenience and provided us with a fourth room. Thankfully, the fourth room was acceptable and we were finally able to rest. While we appreciate the friendliness and effort of the front desk staff, the overall experience was frustrating and far below expectations. Having to move through three unsatisfactory rooms after a long journey was exhausting. To make matters worse, despite being promised a discount, we were later charged the full amount with no adjustment. This experience does not reflect the standard we expected. We would appreciate this issue being looked into, particularly regarding the promised discount and the cond"

"Love it there very professional. Staff was very helpful. "

"Double charged and still not fixed"

"We did not eat the breakfast as we were just there so we could get in a very early flight. Parking was good. We were able to keep our car there while we were out of the country for $5 a day. Our car was safe and we had no issues. Staff was all very nice and our rooms were clean and comfortable!"

"Quick stay. Everything was great. "

"We enjoy staying here when we come into town for events at the Holland Center. We love shopping on Howard Street and being walking distance from these locations. The room and bed are very comfortable."

"Newly remodeled and updated. One of the light fixtures didn’t work in the bathroom, which was annoying. Also the back door wouldn’t work with key cards. The person at the front desk ran over when they could hear us trying to get in. Would totally stay again."