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Overview of Comfort Suites Richmond

Photo gallery

Indoor pool
Indoor pool
Indoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Comfort Suites Richmond

2.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRichmond Centre Mall11 min walk
    Popular LocationEastern Kentucky University3 min drive
    Popular LocationEKU Center for the Arts3 min drive
    AirportLexington, KY (LEX-Blue Grass)39 min drive

Choose dates to view prices

  • Suite, 2 Queen Beds, Non Smoking

    Photos of Suite, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Non Smoking

  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Photos of Suite, 1 King Bed with Sofa bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking

  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

    Photos of Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

    Room amenities

    • 35 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

About this area

Richmond

Located in Richmond, Comfort Suites Richmond is in the city centre. Battle of Richmond Visitors Center and White Hall State Historic Site are local landmarks, and some of the area's attractions include Hummel Planetarium and Paradise Cove Aquatic Center.
Visit our Richmond travel guide
View in a map
Map
Popular Location

What's nearby

  • Richmond Centre Mall - 11 min walk
  • Eastern Kentucky University - 3 min drive
  • EKU Center for the Arts - 3 min drive
  • Hummel Planetarium - 4 min drive
  • Richmond Area Arts Center - 4 min drive

Getting around

  • AirportLexington, KY (LEX-Blue Grass) - 39 min drive

About this property

Comfort Suites Richmond

Hotel in Richmond with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a spa tub and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. All 73 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as sofa beds and sitting areas. Fridges, microwaves and free weekday newspapers are among the other amenities available to guests.
Comfort Suites Richmond offers 73 forms of air-conditioned accommodation with complimentary newspapers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - 3 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per day

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Comfort Suites Richmond and receive a full refund?
Yes, Comfort Suites Richmond offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites Richmond cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Comfort Suites Richmond?
As of 16 Jan 2021, prices found for a 1-night stay for 2 adults at Comfort Suites Richmond on 31 Jan 2021 start from €62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Comfort Suites Richmond have a pool?
Yes, this property has an indoor pool.
Is Comfort Suites Richmond pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per day.
How much is parking at Comfort Suites Richmond?
Self-parking is free at this property.
What time is check-in at Comfort Suites Richmond?
Check-in is from 3 PM - 3 AM. Late check-in is available during limited hours.
What time is check-out at Comfort Suites Richmond?
Checkout is at 11 AM.
Where is Comfort Suites Richmond located?
Located in the heart of Richmond, this hotel is within 2 miles (3 km) of Richmond Centre Mall, EKU Center for the Arts and Eastern Kentucky University. Hummel Planetarium and Baptist Health Richmond are also within 3 miles (5 km).
3.8
Good
Rating 5 - Excellent. 147 out of 440 reviews
5 - Excellent 33%
Rating 4 - Good. 157 out of 440 reviews
4 - Good 36%
Rating 3 - Okay. 70 out of 440 reviews
3 - Okay 16%
Rating 2 - Poor. 41 out of 440 reviews
2 - Poor 9%
Rating 1 - Terrible. 25 out of 440 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities
Write a review

4/5 Good

Stayed 1 night in Dec 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
NASTY, NASTY, NASTY
NASTY, NASTY, NASTY. WHEN WE OPENED THE DOOR IT SMELLED LIKE OLD SOCKS & MILDEW. Went & brought candles & that helped. On the surface of the room it looked ok but buy the second day😡 we was ready to go. In the corner was a colony of rollie pollies, behind the bed was dust, hair, food crumbs. On the side ofthebed was sometypeofstain & to put the icing on the cake we're sitting on the bed & a full grown roach came out of nowhere & was just walking on the night stand like it belongs there. NEVER AGAIN.
Stayed 2 nights in Sep 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities
Good value, but you get what you pay for.
Two night stay business trip. Front desk service was courteous and efficient. Cleaning staff did a good job cleaning those things they could clean and the bed was comfortable. The overall condition of the room was rundown, the bathroom sink was broken like it had been struck with a hammer, the tub porcelain was worn off, the tub was rusting and the carpet was stained and in need of deep cleaning.
Stayed 2 nights in Sep 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
Stayed 1 night in Sep 2020

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities
Disappointed very
Room was smokey smell advertised jacuzzi tub was a tub with jets i called ans assured it was jacuzzi and breakfast was not available because of virus nut i had called and was told it would be served and pool was closed i called and was told pool was in use i swim for physical therapy
Stayed 2 nights in Aug 2020

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