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Overview of Holiday Inn Express & Suites Richmond, an IHG Hotel

Photo gallery

Featured image
Indoor pool
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains

Holiday Inn Express & Suites Richmond, an IHG Hotel

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRichmond Centre Mall7 min walk
    Popular LocationEastern Kentucky University5 min drive
    Popular LocationEKU Center for the Arts6 min drive
    AirportLexington, KY (LEX-Blue Grass)39 min drive

Choose dates to view prices

Room, 1 King Bed, Non Smoking

4.9/5 guest room rating
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

4.7/5 guest room rating
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

5/5 guest room rating
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, Multiple Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)

4.7/5 guest room rating
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

No guest room rating
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

No guest room rating
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

5/5 guest room rating
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About this area

Richmond

Located in Richmond, Holiday Inn Express & Suites Richmond, an IHG Hotel is in the business district. White Hall State Historic Site and Battle of Richmond Visitors Center are local landmarks, and some of the area's attractions include Hummel Planetarium and Paradise Cove Aquatic Center. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Richmond Centre Mall - 7 min walk
  • Eastern Kentucky University - 5 min drive
  • EKU Center for the Arts - 6 min drive
  • Hummel Planetarium - 6 min drive
  • Richmond Area Arts Center - 7 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 39 min drive

About this property

Holiday Inn Express & Suites Richmond, an IHG Hotel

Hotel in Richmond with free breakfast and indoor pool
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. All 58 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Premium bedding, coffee makers and free newspapers are among the other amenities available to guests.
Holiday Inn Express & Suites Richmond, an IHG Hotel offers 58 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (800 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Express Suites Richmond
Holiday Inn Express & Suites Richmond, an IHG Hotel Hotel
Holiday Inn Express & Suites Richmond, an IHG Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express & Suites Richmond, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express & Suites Richmond, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Richmond, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express & Suites Richmond, an IHG Hotel?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Richmond, an IHG Hotel on 27 Apr 2021 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express & Suites Richmond, an IHG Hotel have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn Express & Suites Richmond, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Self-parking is free at this property.
What time is check-in at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at Holiday Inn Express & Suites Richmond, an IHG Hotel?
Checkout is at 11 AM.
Where is Holiday Inn Express & Suites Richmond, an IHG Hotel located?
Situated in the business district, this hotel is 0.4 mi (0.6 km) from Richmond Centre Mall and 2.3 mi (3.8 km) from Baptist Health Richmond. Eastern Kentucky University and EKU Center for the Arts are also within 6 miles (10 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 275 out of 422 reviews
5 - Excellent 65%
Rating 4 - Good. 120 out of 422 reviews
4 - Good 28%
Rating 3 - Okay. 14 out of 422 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 422 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 422 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could’ve cleaned just a little bit better. It wasn’t dirty to where I was disgusted or disappointed. The staff was very friendly. I would stay here again
Stayed 1 night in Apr 2021

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Normally love HIE, but two things really stood out as an issue for this stay. Numerous vehicles parked long ways, taking up 2 and 3 and 4 spaces at a time. The parking lot was filled up quickly this way, and it was very unfair to a lot of guests, especially ones that arrived a little later. Also, we happened to be placed in a room across the hall from the swimming pool and the edge of the lobby. It was terrible as far as noise! Kids yelling, constant loud noise just outside. A room located at this area sure should not cost the same as others. Do better Richmond HIE!!
Stayed 1 night in Mar 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast lady was not friendly or welcoming. She did respond a little better just before we left the breakfast room.
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here everytime we visit this area. Its clean and the sevice is always good. We really like this hotel and will return.
Stayed 1 night in Jan 2021

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