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Reviews of Quality Inn Richmond

2.5 out of 5
Quality Inn Richmond
2006 Colby Taylor Dr, Richmond, KY

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 942 reviews" "
Rating 8 - Good. 310 out of 942 reviews" "
Rating 6 - Okay. 82 out of 942 reviews" "
Rating 4 - Poor. 35 out of 942 reviews" "
Rating 2 - Terrible. 31 out of 942 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay was fine. Pet was happy too.
Stayed 1 night in Apr 2024

6/10 Okay

Janet

Travelled with family
Disliked: Amenities, property conditions & facilities
Good bed, clean room. Sub par towels ( see through), tissue and toilet paper. Peculiar shower mechanism. Noisy A/C.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent renovations, quiet, good value overall. Staff was friendly. Would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

ric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Apr 2024

4/10 Poor

Pamela

Bait and switch..all web sites says 35$ pet fee. Check in $50 because my dog is 40lbs. Web sites say nothing about weight.. Done with Quality In
Stayed 1 night in Apr 2024

10/10 Excellent

Jillaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond helpful and curteous. Truly concerned with my comfort and that my stay was top notch. Also, made sure to inform me of all the amenities offered and the hot breakfast was excellant! Pricing was upfront and clear and the rooms are VERY CLEAN. The atmosphere has a very historic vibe too. Thank you Quality Inn
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Mar 2024

2/10 Terrible

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay there was perfect but never got my deposit back
Stayed 1 night in Feb 2024

10/10 Excellent

Chol

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little inn
Stayed 1 night in Feb 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent night’s sleep. Very clean room. Thank you.
Stayed 1 night in Feb 2024

10/10 Excellent

Janelle

The only thing that would be lovely, is an added awning to the front where you check in it was pouring down rain and I was soaked before I could get to the counter, also safety handles to step into the tub. Mine was a little slick. It could be a hazard to the next guest.
Stayed 1 night in Feb 2024

2/10 Terrible

hubert

Could not check in 45 minutes early. Check in is at 3 and no sooner

6/10 Okay

Bailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and convenient location!
Stayed 4 nights in Dec 2023

10/10 Excellent

Andrea

Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in
Stayed 1 night in Feb 2024

10/10 Excellent

D. Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, with Disappointment
Although it did not affect my overall stay, I found it disappointing that I could not request a late checkout without an additional fee. I was told that the manager charges $20 extra to third party reservations for apparently only a one-hour allowed extension -meaning that checkout is at 11:00 and can only be extended until 12 noon. I checked out and continued my meeting prep work in the lobby. The attendant did offer and DID print my documents for me before I left. The print quality was terrible and I hope they will clean the printer heads soon😂
Stayed 1 night in Jan 2024

10/10 Excellent

Gary F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Very good for our purposes
Stayed 1 night in Jan 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean. Nice room
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Carl

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude front desk peron when we checked in last night
Stayed 1 night in Jan 2024

6/10 Okay

Neal

Liked: Cleanliness, staff & service, room comfort
I would have given this a much higher rating but the carpet was musty and covered up by a very strong smell of disinfectant. The mustiness became apparent in the morning when the smell of the disinfectant lessened. The location is great with good food choices close by. The staff were friendly. Check in was easy. Breakfast was sufficient but limited choices.
Stayed 1 night in Jan 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean-scent of cleaning product overwhelming
Stayed 1 night in Jan 2024

6/10 Okay

Harold

Travelled with family
Room was too hot to sleep couldn’t regulate the temperature. Bathroom door latch was malfunctioning.
Stayed 1 night in Dec 2023

10/10 Excellent

ANNE, PENFIELD

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Cordelia

Travelled with family
Liked: Cleanliness
Was ok stay
It was ok, the breakfast needs some improvements not good at all. The beds need to be a little softer.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Angie

Travelled with partner
Liked: Cleanliness, amenities
The bedroom was ok. Was suprised the sink was not in the bathroom but across from it. We had a king size bed but the pillows were standard size & very small. The towels were also very small. I put the sign on the outside of the door for no housekeeping and they came in anyway. That upset me as I don't like to have housekeeping in my room until after we leave.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A nice and clean place. I will stay there again. Nice and knowledgeable staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas, West Liberty

Stayed 1 night in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
The hotel is convenient, with easy check in and clean. There was a smell to the water from the sink faucet that smelled like sewage, but it was clear and was fine for teeth brushing, it just smelled bad.
Stayed 1 night in Nov 2023

8/10 Good

Aimee

Stayed 2 nights in Nov 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were not comfortable. Everything else was good
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice stay
Stayed 1 night in Nov 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s right off the interstate and right next to a ton of restaurants and gas stations. The hotel is a bit older but well maintained and significantly less expensive than its newer neighbors.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I liked my stay.
Stayed 1 night in Oct 2023

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
List pool as outdoor oil and closed in October. Exercise equipment in disrepair. Breakfast not tasty or ample.
Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean large room.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here several times, nothing fancy but very clean and smells good. And the coffee is good!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023