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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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Overview of Quality Inn

Photo gallery

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
37-inch flat-screen TV with satellite channels, DVD player
Premium bedding, pillow-top beds, desk, laptop workspace

Quality Inn

2.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRichmond Centre Mall11 min walk
    Popular LocationEastern Kentucky University3 min drive
    Popular LocationEKU Center for the Arts3 min drive
    AirportLexington, KY (LEX-Blue Grass)39 min drive

Choose dates to view prices

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Double Beds, Non Smoking

4.6/5 guest room rating
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

ADA Mobility Accessible Room, 1 King Bed, Non Smoking

5/5 guest room rating
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

ADA Mobility Accessible Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking (Roll-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

About this area

Richmond

Located in Richmond, Quality Inn is in the business district. EKU Center for the Arts and Richmond Area Arts Center are cultural highlights, and some of the area's attractions include Hummel Planetarium and Paradise Cove Aquatic Center. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with hunting and hiking/biking trails nearby.
Visit our Richmond travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Richmond Centre Mall - 11 min walk
  • Eastern Kentucky University - 3 min drive
  • EKU Center for the Arts - 3 min drive
  • Hummel Planetarium - 4 min drive
  • Richmond Area Arts Center - 4 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 39 min drive

About this property

Quality Inn

Colonial hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 67 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and microwaves. Guests will also find pillowtop beds, DVD players and premium bedding.
Quality Inn offers 67 forms of accommodation with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Richmond
Richmond
Business-friendly
Business-friendly
Hotel
Hotel
2 star
2 star
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Pet-friendly
Pet-friendly

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night
Dogs and cats only
2 per room (up to 20 lbs/9 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality Inn Hotel
Quality Inn Richmond
Quality Inn Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Quality Inn and receive a full refund?
Yes, Quality Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quality Inn?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Quality Inn on 13 Apr 2021 start from €76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quality Inn have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM to 10 PM.
Is Quality Inn pet-friendly?
Yes, Quality Inn allows cats and dogs (limit 2 per room) with a maximum weight of up to 9 kg per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Quality Inn?
Self-parking is free at this property.
What time is check-in at Quality Inn?
Check-in is from 3:00 PM - 2:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Quality Inn?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary).
Where is Quality Inn located?
Situated in the business district, this hotel is within 2 miles (3 km) of Richmond Centre Mall, EKU Center for the Arts and Eastern Kentucky University. Hummel Planetarium and Baptist Health Richmond are also within 3 miles (5 km).

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 222 out of 491 reviews
5 - Excellent 45%
Rating 4 - Good. 187 out of 491 reviews
4 - Good 38%
Rating 3 - Okay. 52 out of 491 reviews
3 - Okay 11%
Rating 2 - Poor. 15 out of 491 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 491 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service
This was an excellent, clean and great place to stay. The night staff checking in was terrific and my only complaint was that breakfast was a bowl of muffins and apples that were too ripe! The man who checked me out in the morning was not very friendly but everything else at the hotel was absolutely fabulous. A great place to stay for the money!
Stayed 1 night in Apr 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked a room at the Quality Inn using our Expedia points...not sure we were put in the room we had for this reason? Toilet didn't stop running, fridge hummed so loud I had to unplug it, very loud traffic noise and loud neighbors. The tv remote was very slow to do any function so watched only 2 channels by toggling between them. To change rooms we were told they "were full"??? Hard to believe. The FREE BREAKFAST advertised was a cup of coffee and a prepackage muffin, the whole dining area was roped off to patrons. VERY MISLEADING..Do not stay here.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly was great. They allotted the first floor, east corner for your fur babies. Easy access to the side door for walks and bathroom breaks. Dislike? No full complimentary breakfast. Just muffins and pick up items.
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Nice room. Really clean. Convenient right off 75
Stayed 1 night in Mar 2021

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