Hello Marcy, Thank you so much for giving us a 5 out of 5 review, we are looking forward to hosting you again!

Hello Robert, Thank you so much for the 5-star review! We are so glad to hear you enjoyed our hotel. We cannot wait to welcome you back.

Hello Carol, Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay with us during your family road trip to Florida. We look forward to welcoming you back again in the future!

Hello Andrei, Thank you for the feedback! We appreciate the positive note. We'll definitely take a look at our pricing to ensure it aligns better.

Hello Christa, We're thrilled to hear that you enjoyed your overall experience at our hotel, appreciating the cleanliness, friendly staff, and modern atmosphere. Your feedback is valuable, and we take note of your comments on the bed comfort and coffee. We'll certainly look into ways to enhance these aspects to ensure an even more enjoyable stay for our guests. Thank you for taking the time to share your thoughts!

Hello Linda, Thank you for the 5-star review! We hope to see you again when your travels bring you back to Richmond.

Thank you for the 10 out of 10 review. We hope you come back to see us!

Samantha, Thank you for your 5 star rating! We hope you come back soon!

Hello Sarah, Thank you for your feedback. I will make sure I review this with my leadership team to see what changes we can make to make it more cost efficient for you. I hope you choose to stay with us again when your travels bring you back to the area.

Hello Justin - Your stay is definitely below the expectations we have for the experience we want our guests to have! Our team takes great pride in our hotel and keeping things in working order so I hope your feedback was shared with our team upon checkout because I'm unable to know which room you were in based on this feedback. We will definitely share your feedback with our entire team as this is not the experience we want for any of our guests. I sincerely apologize and hope you'll consider our hotel in the future.

Leslie - Thank so much for the 5 out of 5 rating! We appreciate you choosing our hotel and hope to welcome you back again soon!

Hey Erika - Thank you for being our guest and providing such great feedback about our staff and accommodations, please come back and see us!

Hello Michael - Thank you for being our guest, it appears your experience fell short of our expectations based on your 2 out of 5 ranking. We apologize for this and hope you'll consider visiting our hotel again in the future.

Hey Pat - It looks like you had a great stay with us, thank you so much for the wonderful feedback! Please come back and visit with us again soon!

Hey Charles - Thank you for the 5 out of 5 rating!

Joshua - Thank you for being our guest! We appreciate the feedback on cleanliness and our breakfast. Please come back and see us!

Hello Bobbi - Thank you for the 10 out of 10 rating! Please come back and see us!

Hey Tim - Thank you for the 5 out of 5 rating! It is great to hear you enjoyed the spacious rooms and cleanliness of the hotel! Please come back and see us!

Hello Jeremiah - Thank you for the 10 out of 10 rating! It was a pleasure to have you as a guest and we hope you'll return again soon!

Hello James - Thank you for being our guest, we appreciate you staying with us!

Hello Rhonda - We appreciate you being our guest and taking time to leave feedback about your stay. We're sorry the room felt crowded, we want our guests to be able to unwind and relax in our suites and apologize for the negative impact on your stay. We do hope you enjoyed all other aspects of your stay and will consider coming back and visiting us. We have a few room type options, check out what we have to offer.

Hello James - Thank you for being our guest, we appreciate such a great review! We're so happy to hear your family and dog were able to enjoy their time with us! We look forward to having you come back to visit!

Hello Beth - Thank you for being our guest and taking the time to leave such great feedback about out staff and hotel cleanliness! We hope you'll visit us again soon!

Hello Trina - Thank you for being our guest! We appreciate the 10 out of 10 ranking and hope you'll come see us again soon!

Hey Teri - Thank you for being our guest! We appreciate such great feedback about your clean room and our friendly staff! Please come back and see us!

Hey Timothy - Thank you for the 10 out of 10 rating! Please come back and see us!

Hey Chris - Thank you for being our guest and the 10 out of 10 rating! Come back and see us!

Hey Ed - We're pleased to hear you had a great stay! Come back and see us soon, it was a pleasure to have you as our guest.

Hey Nick - Thank you for being our guest, we appreciate your positive feedback regarding our staff and cleanliness. We apologize you were not able to rest comfortably due to the AC unit, we hope this was mentioned upon check out so we can look into this. Sleep and being able to rest is extremely important, this issues are something we want to be made aware of and resolve. Please consider staying with us again should you find yourself back in our area.

Patches - Thank you for a great review, we're thrilled you had a great experience with your check-in process and one of our nearby, local restaurants! We also appreciate the positive feedback about your room! Please come back and see us!

Bradley - Thank you for the 10 out of 10 rating, it was our pleasure to have you as a guest!

William - We appreciate you stopping to visit with us on your way to vacation! It's great to hear you had a positive experience and I'll be sure to pass your feedback along to Christian as well! Please stop back by and see us if you are ever in our area!

Angela - Thank you for being our guest, we're so glad to hear you had a great stay!

David - Thank you for being our guest, let us know upon check-in during your next stay and we would be happy to accommodate a different room location if we have it available.

Brian - Thank you for the 10 out of 10 ranking!

Julian - We are pleased to hear you found our hotel clean and the staff friendly. We apologize, however, for the heating issue you encountered. Being comfortable in your guest room is very important and we will look into this. We do hope to see you again soon!

Dear Valued Guest - Thank you for staying with us although we rather the circumstances were different. At any rate, we're glad you made it to us safely and were able to enjoy your accommodations as well as staff interactions! Please come back and see us!

Susan - Thank you for the 10 out of 10 rating!

Edwin - Thank you for the 10 out of 10 rating!

Paul - We appreciate you being our guest and apologize the experience did not meet your expectations. It is understandable how receiving a different room type than booked can be frustrating and we appreciate your feedback on this. Your feedback will be shared with our team and we will review information available online as well.

Dear Valued Guest - We appreciate you choosing our hotel, it was our pleasure to have you as a guest! Thank you for your kind words about our staff and check in process as well as the clean and comfortable rooms. We also appreciate the feedback regarding the mattress, shower, pool and highway noise. We'll review all this feedback with our leadership team and see what we can do to improve. Please come back and see us!

Matt - Thank you for such great feedback on our hotel, we love reading about positive experiences!! Please come back and visit us again soon!

Jack - We are pleased you had a good stay with us! Please come back and visit with us again soon!

Timothy - Thank you for being our guest, we're happy to hear the room was perfect for you! Please come visit with us again soon!

Sharon - What a great review, thank you so much! It was a pleasure to have you as our guest and we do look forward to having you back with us soon!

Christy - We're thrilled you had an excellent stay with us! Come back and see us again soon!

Tamara - Thank you for being our guest and providing us feedback on your stay. The bug you saw was a stink bug, it is getting colder outside and they are finding ways to get warm. This is common for houses and hotels in our area during this time of year. In regards to the pool, I hope you were able to provide that feedback during your stay so we could handle any cleanliness issues from recent guest use. We do hope you had safe travels leaving our hotel and would consider staying with us in the future!