expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Tru by Hilton Richmond

Photo gallery

Featured image
Pool
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Tru by Hilton Richmond

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRichmond Centre Mall11 min walk
    Popular LocationEKU Center for the Arts3 min drive
    Popular LocationHummel Planetarium4 min drive
    AirportLexington, KY (LEX-Blue Grass)39 min drive

Choose dates to view prices

Room, 2 Queen Beds, Accessible (Hearing)

3.8/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

No guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Richmond

Located in Richmond, Tru by Hilton Richmond is in a shopping district. The area's natural beauty can be seen at Lake Reba and Paradise Cove Aquatic Center, while EKU Center for the Arts and Richmond Area Arts Center are cultural highlights.
Popular Location

What's nearby

  • Richmond Centre Mall - 11 min walk
  • Eastern Kentucky University - 3 min drive
  • EKU Center for the Arts - 3 min drive
  • Hummel Planetarium - 4 min drive
  • Richmond Area Arts Center - 4 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 39 min drive

About this property

Tru by Hilton Richmond

Hotel in Richmond with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. All 92 rooms offer free WiFi and free wired Internet, plus flat-screen TVs and free local calls. Other amenities available to guests include showers, ironing boards and desks. Weekly housekeeping is available.
Tru by Hilton Richmond offers 92 forms of accommodation with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)

Languages spoken

  • English

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Tru by Hilton Richmond and receive a full refund?
Yes, Tru by Hilton Richmond offers free cancellation on select room rates, because flexibility matters! Please refer to Tru by Hilton Richmond cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tru by Hilton Richmond?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Tru by Hilton Richmond on 2 May 2021 start from €78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tru by Hilton Richmond pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Tru by Hilton Richmond?
Self-parking is free at this property.
What time is check-in at Tru by Hilton Richmond?
Check-in is from 3 PM - 3:00 AM. Late check-in is available during limited hours.
What time is check-out at Tru by Hilton Richmond?
Checkout is at 11 AM.
Where is Tru by Hilton Richmond located?
Situated in the shopping district, this hotel is within 2 miles (3 km) of Richmond Centre Mall, EKU Center for the Arts and Eastern Kentucky University. Hummel Planetarium and Baptist Health Richmond are also within 3 miles (5 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 77 out of 139 reviews
5 - Excellent 55%
Rating 4 - Good. 40 out of 139 reviews
4 - Good 29%
Rating 3 - Okay. 15 out of 139 reviews
3 - Okay 11%
Rating 2 - Poor. 6 out of 139 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 139 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was put on the 3 rd floor. Both elevators were down. The air conditioner in my room sounded like a Rattalee semi every time his fired up. True has the worst breakfast of all the places we visited.
Stayed 1 night in Apr 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Clueless staff reliant on an absent manager. Not what I expected of a Hilton property.
Stayed 1 night in Mar 2021

2/5 Poor

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
NO PAPER CUPS IN THE ROOM.SHOWER FLOOR VERY SLIPPERY NEEDS A MAT. SHOWER SHELF BROKEN LOOSE FROM WALL.SHOWER DOOR WOULD NOT CLOSE UNTILL YOU PUSHED THE STATIONARY WALL BACK INTO POSITION. TOWEL HOOK PULLED OUT OF WALL.NO BREAKFAST LIKE ADVERTISED. WE NEVER HAD PROBLEMS LIKE THIS AT ANY OTHER HILTON WE HAVE BEEN AT.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Rooms were cleaned well. The only issue was the beds were terrible.
Stayed 1 night in Feb 2021

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code