COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Tru by Hilton Richmond

Photo gallery for Tru by Hilton Richmond

Featured image
Pool
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Tru by Hilton Richmond

Tru by Hilton Richmond

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
1020 Amberly Way, Richmond, KY, 40475

Explore the area

  • Popular LocationRichmond Centre Mall11 min walk
  • Popular LocationEKU Center for the Arts3 min drive
  • Popular LocationHummel Planetarium4 min drive
  • AirportLexington, KY (LEX-Blue Grass)39 min drive

Choose dates to view prices

About this area

Richmond

Located in Richmond, Tru by Hilton Richmond is in a shopping district. The area's natural beauty can be seen at Lake Reba and Paradise Cove Aquatic Center, while EKU Center for the Arts and Richmond Area Arts Center are cultural highlights.

What's nearby

  • Richmond Centre Mall - 11 min walk
  • Eastern Kentucky University - 3 min drive
  • EKU Center for the Arts - 3 min drive
  • Alumni Coliseum - 3 min drive
  • Hummel Planetarium - 4 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 39 min drive

About this property

Tru by Hilton Richmond

Hotel in Richmond with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. All 92 rooms offer free WiFi and free wired Internet, plus flat-screen TVs and free local calls. Other amenities available to guests include showers, ironing boards and desks. Weekly housekeeping is available.
Tru by Hilton Richmond offers 92 forms of accommodation with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)

Languages spoken

  • English

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 85 out of 155 reviews
5 - Excellent 55%
Rating 4 - Good. 43 out of 155 reviews
4 - Good 28%
Rating 3 - Okay. 18 out of 155 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 155 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 155 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe. Just quick overnight stop on the way to Gatlinburg. Worked great for us. No coffee in room but staff was great to offer suggestion where to park camper.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place. Nice boxed breakfast as well. Will stay here again
Stayed 1 night in Jun 2021

3/5 Okay

Liked: Staff & service, property conditions & facilities
The staff were lovely and location great but the paper thin walls meant that even with ear plugs I could hear my neighbors snoring and everything else.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021