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Overview of Tru by Hilton Richmond

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Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Tru by Hilton Richmond

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRichmond Centre Mall11 min walk
    Popular LocationEKU Center for the Arts3 min drive
    Popular LocationHummel Planetarium4 min drive
    AirportLexington, KY (LEX-Blue Grass)39 min drive

Choose dates to view prices

Room, 2 Queen Beds, Accessible (Hearing)

3.8/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

No guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

4.6/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Richmond

Located in Richmond, Tru by Hilton Richmond is in a shopping district. The area's natural beauty can be seen at Lake Reba and Paradise Cove Aquatic Center, while EKU Center for the Arts and Richmond Area Arts Center are cultural highlights.
Popular Location

What's nearby

  • Richmond Centre Mall - 11 min walk
  • Eastern Kentucky University - 3 min drive
  • EKU Center for the Arts - 3 min drive
  • Hummel Planetarium - 4 min drive
  • Richmond Area Arts Center - 4 min drive

Getting around

  • AirportLexington, KY (LEX-Blue Grass) - 39 min drive
View in a map

About this property

Tru by Hilton Richmond

Hotel in Richmond with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. All 92 rooms offer free WiFi and free wired Internet, plus flat-screen TVs and free local calls. Other amenities available to guests include showers, ironing boards and desks. Weekly housekeeping is available.
Tru by Hilton Richmond offers 92 forms of accommodation with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)

Languages spoken

  • English

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

Can I cancel my reservation for free at Tru by Hilton Richmond and receive a full refund?
Yes, Tru by Hilton Richmond offers free cancellation on select room rates, because flexibility matters! Please refer to Tru by Hilton Richmond cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tru by Hilton Richmond?
As of 24 Jan 2021, prices found for a 1-night stay for 2 adults at Tru by Hilton Richmond on 25 Jan 2021 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tru by Hilton Richmond pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Tru by Hilton Richmond?
Self-parking is free at this property.
What time is check-in at Tru by Hilton Richmond?
Check-in is from 3 PM - 3:00 AM. Late check-in is available during limited hours.
What time is check-out at Tru by Hilton Richmond?
Checkout is at 11 AM.
Where is Tru by Hilton Richmond located?
Situated in the shopping district, this hotel is within 2 miles (3 km) of Richmond Centre Mall, EKU Center for the Arts and Eastern Kentucky University. Hummel Planetarium and Baptist Health Richmond are also within 3 miles (5 km).
4.4
Excellent
Rating 5 - Excellent. 65 out of 115 reviews
5 - Excellent 57%
Rating 4 - Good. 34 out of 115 reviews
4 - Good 30%
Rating 3 - Okay. 12 out of 115 reviews
3 - Okay 10%
Rating 2 - Poor. 4 out of 115 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 115 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe facility given the current environment.
Stayed 3 nights in Jan 2021

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru was one of the nicest, clean and friendly places we have stayed and we travel alot. I would totally recomend them and we will definitely be repeat customer's
Stayed 1 night in Jan 2021

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff friendly greeting when arrived Quiet
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing except there was no coffee maker in the room.
Stayed 1 night in Jan 2021

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