5/5 Excellent
Verified traveller
Business traveller
23 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021
Overview of Tru by Hilton Richmond
Photo gallery
Tru by Hilton Richmond
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Gym
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
Richmond Centre Mall11 min walk
EKU Center for the Arts3 min drive
Hummel Planetarium4 min drive
Lexington, KY (LEX-Blue Grass)39 min drive
Choose dates to view prices
Room, 2 Queen Beds, Accessible (Hearing)
3.8/5 guest room rating
- Sleeps 4
- 2 Queen Beds
Room, 1 King Bed, Accessible (Hearing)
No guest room rating
- Sleeps 2
- 1 King Bed
Room, 2 Queen Beds, Accessible (Hearing)
5/5 guest room rating
- Sleeps 4
- 2 Queen Beds
Room, 2 Queen Beds
5/5 guest room rating
- Sleeps 4
- 2 Queen Beds
Room, 1 King Bed
4.6/5 guest room rating
- Sleeps 2
- 1 King Bed
About this area
Richmond
Located in Richmond, Tru by Hilton Richmond is in a shopping district. The area's natural beauty can be seen at Lake Reba and Paradise Cove Aquatic Center, while EKU Center for the Arts and Richmond Area Arts Center are cultural highlights.
View in a map
What's nearby
- Richmond Centre Mall - 11 min walk
- Eastern Kentucky University - 3 min drive
- EKU Center for the Arts - 3 min drive
- Hummel Planetarium - 4 min drive
- Richmond Area Arts Center - 4 min drive
Getting around
- Lexington, KY (LEX-Blue Grass) - 39 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- On-site parking is wheelchair accessible
Food and drink
- Free on-the-go breakfast available daily 6:00 AM–9:00 AM
- Coffee/tea in a common area
Things to do
- Fitness centre
Conveniences
- Lift
Guest services
- 24-hour front desk
- Housekeeping (weekly)
Languages spoken
- English
Business services
- Business centre
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Step-free path to entrance
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Heating
- Linens
Bathroom
- Free toiletries
- Shower
- Towels
Entertainment
- 55-inch flat-screen TV
More
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
Policies
Check-in
Check-in from 3 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Marcy, Richmond Ky
Business traveller, Travelled with partner
22 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
4/5 Good
Raymond, Richmond ky
Travelled with family
18 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
5/5 Excellent
Donald
11 Jan 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021
5/5 Excellent
Jill
Travelled with family
7 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
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