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"Communication with the desk was difficult. "

"The hot tub was not there anymore. "

"Very nice and clean rooms, staff were great and we felt safe at this establishment. Breakfast was a typical continental breakfast. Two things, pool was very cloudy and had a lot of hair floating in it. However, I was told that there had been a lot of people coming and going that day. Plus about the pool was that it was open 24/7. Other small minus about our room was that there were no blinds or black out curtains. So the light from the parking lot lit up our room at night. I hate sleeping with lights, so that wasn't good. Overall, I still recommend the hotel. It was a good price and I would stay there again"

"The hotel was very good. Staff were friendly. Only bummer was the pools was not open. Kids were pretty sad. But overall it was a good experience "

"Really great place rooms are awesome my wife only concern I would brighten up the hallways and charge the carpet ! "

"There is never anyone at the desk when you walk in. You have to ring a bell to get someone. The associates are casually dressed so you don’t know if they work there. For the breakfast the coffee machine and the juice were broken. I went to use the coffee machine in the room and the back had all mold in it. I asked for another one and decided to run it with water before I made coffee and a bug came out: I would never stay at a quality in again. "

"Everything was wonderful. The staff was very friendly. The rooms were clean. I have no complaints."

"The place wasn't cleaned when we got there, but the super sweet owner showed up within 10 minutes and had it cleaned ASAP. The kitchen was fully stocked, including some spices, coffee, and non-stick spray. There was a dirty towel left in the bathroom and a few ants in the shower, but also know those are common here (the ants, not the dirty towels, ha!). If you are looking for a fancy place to stay, this isn't it, but if you are looking for a decent place at a decent value, I would recommend it. It's about 20 minutes to Montauk. The owner is lovely!"

"Room was clean, service animals only allowed "