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Reviews of B&B HOTEL LILLE Tourcoing Centre

2 out of 5
B&B HOTEL LILLE Tourcoing Centre
83 rue de Tournai, Boulevard Salvador Allende, Tourcoing, Nord

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 262 reviews" "
Rating 8 - Good. 135 out of 262 reviews" "
Rating 6 - Okay. 28 out of 262 reviews" "
Rating 4 - Poor. 15 out of 262 reviews" "
Rating 2 - Terrible. 7 out of 262 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Joe

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower was broken the shower head was falling out of the wall
Stayed 2 nights in Mar 2023
Response from em on 7 Mar 2023
Nous vous remercions pour votre avis

10/10 Excellent

Arnode

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel. It's very clean and good price.
Stayed 3 nights in Jun 2022
Response from em on 28 Jun 2022
Many thanks for this feedback Hope to see you again

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Oct 2021

8/10 Good

ANISIO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good new hotel. Well located in the center, near a mall, supermarket, restaurants and other facilities. The 3 persons room was spacious and with comfortable beds.
Stayed 1 night in Sep 2021
Response from EM on 6 Oct 2021
Many thanks for this feed back Best regards

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It seems decently clean, but no additional hand soap for the handwashing area. Was told to use dispenser for soap in the shower (this is not common hospitality in the USA where I’m from, so it could simply be a cultural difference in hospitality, yet I feel the need to express my thoughts around this). They have no ice, and no refrigerator. So in a sense, you do get what you pay for. On the plus side, traveling with my parents, grandmother, and two young children, this is a really good price for rooms with one double bed and one twin bed. The showers also have a lower holder for the shower head for smaller people like children. Wish there was a tub, as my 13 mo old son didn’t like the shower and he usually likes to play in water (bath and shower), but it is a different place and across the globe for us so can’t blame the hotel for that. One of the rooms we booked (the one for my parents and grandmother) had a clogged sink, on another down side. Lastly, the receptionist was nice, at first, but when asking about some of these things, he seemed irritated (I’m guessing because my husband already asked one of the same questions, about the hand soap, but could have considered that maybe there could have been a misunderstanding so wanted to verify about hand soap vs soap available for showering). The receptionist also left shortly after this encounter, and our room had a TV issue that we couldn’t resolve. All in all, I rate this place just so-so - some goods and some bads.
Stayed 1 night in Aug 2019
Response from Xavier on 16 Aug 2019
Goof afternoon, We are surprised for this feed back . The manager spoke to you several times and you said that everething was very well !! No, no ice machines here in the hotels in France . I know this is usual in America like fridge in the rooms . Even , you came nearly 1 hour too late at breakfast and the manager was still waiting for you and you get your breakfast buffet . You appreciated and told this to the manager !!! So why this bad feed back ? many thanks in advance to give a real feed back Best regards and hope to see you again here for a new visit in Tourcoing

6/10 Okay

K, London

Liked: Cleanliness, staff & service
Very central
Good, practical hotel. Ideal for stopover. No frills.
Stayed 1 night in Sep 2018
Response from E M on 19 Sept 2018
Many thanks for this feed back Best regards

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay (1 night)
Hotel good location for end of tram to Lille and access to local facilities. Have stayed here before and would again. Clean, efficient, friendly hotel with breakfast. Rooms quite small but do the job.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, simple, clean and friendly
Great hotel and great approach to booking and checking in
Stayed 1 night in Sep 2017

8/10 Good

cassie, surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and friendly
The hotel is in a commercial area so not much happening. It was clean comfy beds, helpful staff. Breakfast was real value for money nothing fancy but the coffee was great! Would recommend for a couple of nights stay if travelling on somewhere. The only problem we had was finding somewhere to park.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, good breakfast and a nice clean room

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for metro to Lille. Cheap and cheerful.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value
Stayed for Euros '16 a bit outside Lille but good Metro Service, quiet area but enjoyed it.

6/10 Okay

Gareth, Eastbourne

Liked: Cleanliness
Clean, Tidy and good transport links
A basic hotel offering all you need for a budget break or one night stay. Short walk to Metro and Tram which get you to Lille in 25 minutes or so. Clean and tidy, nothing amazing but no Fawlty Towers!

6/10 Okay

Max, Houston

Liked: Cleanliness, property conditions & facilities, room comfort
Economical. That's the value you get!
We were there attending a gymnastics competition nearb. The rooom is spartan and the service is fine, as long as it is there: they close for a few hours every day and at night, and thus you may not be able to find anyone to help you. The bathroom's shower is an open floor, so the water gets nearly everywhere inside the bathroom if you are not careful. But for the price it is fine.

10/10 Excellent

Abdullah, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to go back again and again :)
Stayed here before so this was my 2nd visit. Would recommend - cheap and cheerful. No faults. Could do with a room update (slight update). Service is always good and breakfast is nice and simple. Room size is bug enough for 1 or 2 people. Best this about this place is the location - best price for location and soo close to the metro and city centre.

8/10 Good

Clive, Bromsgrove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Visit to compete at Judo tournament. Hotel on same tram line as venue and only a few minutes walk from the tram stop. Same tram line went to the Eurostar. Hotel comfortable, clean and convenient. Staff very helpful.

10/10 Excellent

christinmark, bronte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
comfortable hotel, walking distance to town

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

grossato, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice cost benefit ratio. Good neighborhood

8/10 Good

bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from EM on 20 Feb 2024
Nous vous remercions pour votre avis Au plaisir de vous revoir dans notre établissement lors d'un prochain séjour à Tourcoing

10/10 Excellent

Angélique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Très bon séjour
Nuit au calme malgré la circulation, chambres bien isolées et propres. Accueil très agréable. Aucune difficulté a se garer juste a proximité (parking public gratuit)
Stayed 1 night in Feb 2024
Response from EM on 20 Feb 2024
Nous vous remercions pour vos commentaires et espérons de vous revoir dans notre établissement lors d'un prochain séjour à Tourcoing

8/10 Good

Pauline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from EM on 20 Feb 2024
Nous vous remercions pour votre avis

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ludovic

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sandrine

Stayed 1 night in Nov 2023
Response from em on 28 Nov 2023
Nous vous remercions pour votre avis

10/10 Excellent

H

Stayed 1 night in Nov 2023
Response from em on 28 Nov 2023
Nous vous remercions pour votre avis

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from em on 10 Nov 2023
nous vous remercions pour votre avis

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from em on 10 Nov 2023
nous vous remercions pour votre avis

2/10 Terrible

Bernard

Business traveller
Disliked: Cleanliness, staff & service
Arrivé a 22h impossible davoir le numéro de chambre jai eu finalement par interphone une personne qui m'a donné le code d'entrée et le numéro de chambre. Plus de papier dans l'imprimante pour avoir son code et son numéro de chambre m'a ont dit.45mn avant d'accéder a la chambre
Stayed 1 night in Oct 2023
Response from em on 26 Oct 2023
Bonjour,Nous sommes désolés pour ce désagrément .ce n'était pas un problème de papier , mais un problème du lecteur de cartes de la machine Encore toutes nos excuses

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from eù on 13 Oct 2023
nous vous remercions pour votre avis

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from em on 13 Oct 2023
nous vous remercions pour votre avis

6/10 Okay

Julien

Business traveller
Stayed 2 nights in Sep 2023
Response from em on 13 Oct 2023
nous vous remercions pour votre avis

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil service
Stayed 1 night in Aug 2023
Response from em on 20 Aug 2023
Nous vous remercions pour votre avis et espérons de vous revoir dans notre établissement

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto. Lo que esperas de un hotel asi.
El hotel ha cumplido de nuevo todas mis expectativas. Buena localizacion, limpio y buena relacion calidad / precio. Siempre que voy a Turcoing vuelvo a este hotel.
Stayed 1 night in Jun 2023
Response from em on 5 Jul 2023
Nous vous remercions pour votre avis ainsi vos commentaires Au plaisir de vous revoir

10/10 Excellent

Bernard

Stayed 1 night in Jun 2023
Response from em on 2 Aug 2023
Nous vous remercions pour votre avis

10/10 Excellent

Osama

Stayed 1 night in May 2023
Response from eù on 7 Jun 2023
nous vous remercions pour votre avis

8/10 Good

Lucie

Stayed 1 night in May 2023
Response from em on 7 Jun 2023
Nous vous remercions pour votre avis

10/10 Excellent

henri-Louis

Stayed 1 night in Apr 2023
Response from em on 7 May 2023
Nous vous remercions pour votre avis au plaisir de vous revoir dans notre établissement

10/10 Excellent

RIVA

Stayed 1 night in Mar 2023
Response from em on 7 May 2023
Nous vous remercions pour votre avis

10/10 Excellent

GEORGES

Liked: Staff & service, amenities, property conditions & facilities
Simple et pratique
Stayed 4 nights in Mar 2023
Response from em on 7 Mar 2023
Nous vous remercions pour votre avis

6/10 Okay

Liudmila

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2023
Response from em on 1 Feb 2023
Nous vous remercions

4/10 Poor

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très décevant d'arriver et nous réclamer 4 balles de supplément pour le chien. Qui est non mentionné sur aucun site. Ce qui est du profit que lors d'expo. Canine ! Et surtout du vol... c'est une fraude
Stayed 1 night in Jan 2023
Response from la réception on 1 Feb 2023
Nous sommes surpris de votre réaction après avoir payé oui oui seulement 4 supplément pour pouvoir ramener votre chien dans un hôtel Nos tarifs sont affichés à l'entrée de notre établissement ainsi à la réception et sur le site internet Cordialement

10/10 Excellent

HERBAUX

Stayed 1 night in Jan 2023
Response from em on 1 Feb 2023
Nous vous remercions

10/10 Excellent

Fabrice

Stayed 1 night in Jan 2023
Response from em on 1 Feb 2023
Nous vous remercions pour votre avis

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement
Bon établissement, dans les standards d’un B&B. L’avantage de l’établissement est qu’il est situé en cœur de ville, avec le nécessaire a proximité, le personnel de l’accueil est lui, souriant et vous partage leur bonne humeur. Par contre, le prix du petit déj est, a mon goût, excessif. Malgré celà, je reviendrai sans problème si besoin.
Stayed 2 nights in Dec 2022
Response from em on 27 Dec 2022
Nous vous remercions pour votre avis ainsi vos commentaires et espérons de vous revoir dans notre établissement lors d'un prochain séjour à Tourcoing

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from em on 27 Dec 2022
Nou vous remercions pour votre avis

8/10 Good

Corinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La possibilité de manger à l'hôtel suite à une arrivée tardive
Response from em on 2 Dec 2022
Nous vous remercions pour votre avis et espérons de vous revoir dans notre établissement lors d'un prochain séjour à Tourcoing

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel 👍
Séjour parfait, chambre moderne et propre. Literie excellente. personnel très agréable. Je recommande
Stayed 2 nights in Nov 2022
Response from em on 23 Nov 2022
Nous vous remercions pour votre avis ainsi vos commentaires Au plaisir de vous revoir