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"Friendly staff"

"The check-in process at this hotel was simple, quick, and very friendly. It was suggested by the clerk that I join the rewards program, so I did. I travel about 30-35 days a year but I have not stayed at a Holiday Inn in 20 years so I decided to join. That was a mistake. Later in the evening after returning my rental car, it took 3 phone calls, and an hour and a half for the complimentary van to get me the 6-minute drive from the airport to the hotel. The van driver wouldn't talk to me about it in the van because of the camera. At the hotel, he wanted to dish the dirt on his boss as the reason he wasn't there and was showing me his log. I explained that I didn't want to be involved in office drama. I went into the hotel and asked for the manager on duty. The lady behind the desk said it was her. After explaining that it took me an hour and a half to get from the airport to the hotel, she offered to credit 2500 points to my account. She told me it would"

"Breakfast was ok, parking was fine. This hotel needs a major upgrade. Stains in the tub, hair dryer had dust and dirt on on it, also the room smelled stuffy."

"The hotel was nice but the parking lot design leaves much to be desired."

"The room had not been cleaned. There was a large pile of hair clippings under the sink and hair on the toilet. It was the grossest hotel room I have ever stayed at. Do not stay here. Completely unhygienic. "

"Staff was excellent ; convenient to CLY"

"Didn’t eat breakfast and yes parking was fine."

"The mini kitchen came in handy since we brought leftovers. There was no ice bucket on the room and tbe desk clerk had to search for one. Also, there was no sugar on the coffeebar. "

"Clean room, easy check in, air condition was great. Parking was good "