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Reviews of HI Parque das Nações – Pousada de Juventude - Hostel

2 out of 5
HI Parque das Nações – Pousada de Juventude - Hostel
Rua de Moscavide, Lote 47, 101, Lisbon, Lisbon

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 69 reviews" "
Rating 8 - Good. 36 out of 69 reviews" "
Rating 6 - Okay. 13 out of 69 reviews" "
Rating 4 - Poor. 4 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Masum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jackris

Liked: Amenities
Clean and front desk is helpful breakfast is great worthy to stay for backpacker
Stayed 5 nights in Jan 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value early take away breakfast provided

4/10 Poor

jill, San Diego

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very late breakfast, starts at 8:30, so inconvenient except for the people spending all night drinking and coming in to wake everyone between 1and 3am. Very loud disappointing experience. I usually like hostels.
Stayed 1 night in Nov 2023

6/10 Okay

Keith

Liked: Cleanliness, staff & service
It's fine for something kinda near the airport
Stayed 1 night in Oct 2023

6/10 Okay

Jessica

Stayed 1 night in Apr 2023

10/10 Excellent

Esra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport is good. Street parking is free 7pm to 9am. Next to the train station.

10/10 Excellent

Paddy

Stayed 1 night in Jun 2022
Response from HI Parque Nações on 29 Jun 2022
Thank you for choosing Youth Hostels in Portugal. The experience of your stay and your comments are very important to us, they help us to improve our standard of service. We would love to be able to serve you again.

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff at front desk and Dining area
Stayed 2 nights in May 2022
Response from José Silva on 29 May 2022
Em primeiro lugar muito obrigado por escolher as Pousadas de Juventude. Agradecemos também os seus comentários para verificar onde podemos melhorar a nossa prestação e qualidade de serviço.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The property was clean throughout and quite good value for money. It is incredibly handy if you're travelling in and out of Lisbon, rather than visiting the city. However it is incredibly noisy, you can hear all noises from other rooms and bathrooms (including flushing toilets, people showering, etc), which is very disruptive. I woke up constantly with people walking up and down the hallway. Other than that good place to stay if you're on a budget and not looking for luxury.
Stayed 3 nights in Jan 2020
Response from HI - Parque das Nações on 3 Feb 2020
hanks in advance for your comment, your feedback is very important for us to improve our service. We hope to continue to count on your preference in future visits to Lisbon. Best regards, Staff

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed in a 4-bed room with 3 other people for 1 night. It was OK, I could sleep but as there are other people in the room I woke up some times during the night and overall had some 4-5 hours of sleep which was alright. For breakfast I had fruits as it looked like it was the only vegan option available. The showers were OK, without issues with hot water.
Stayed 1 night in Dec 2019
Response from Staff on 26 Dec 2019
Thanks in advance for your preference. Your feedback is very important to us so we can improve and match the expectations of our customers. It was a pleasure to receive you to our hostel and we look forward to seeing you next time

6/10 Okay

Diogo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Ângela Paulos on 2 Dec 2019
Agradecemos a sua avaliação, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Moscavide TRAIN station (not metro).
Very difficult to find by GPS. Taxi driver followed GPS directions and dropped us 1.5 km away. We then followed Google maps to the place and still were sent to the wrong place. It is actually right next to Moscavide train station (not the Metro which is a 10 min walk away). Other than that, the furniture was old and tattered but the beds were comfortable and the place was clean. Friendly and helpful staff. You cannot beat value for money. Great for an early flight as minutes away from the airport.
Stayed 1 night in Nov 2019
Response from Arminda Caldas on 1 Dec 2019
Thanks in advance for your comment, your feedback is very important for us to improve our service. We hope to continue to count on your preference in future visits to Lisbon. Best regards, Staff

4/10 Poor

Ngoc

Disliked: Cleanliness, property conditions & facilities, room comfort
Currently seems to be going under renovation.
Stayed 1 night in Oct 2019
Response from Arminda Caldas on 7 Nov 2019
Thanks in advance for your comment, your feedback is very important for us to improve our service. We hope to continue to count on your preference in future visits to Lisbon. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Arminda Caldas on 7 Nov 2019
Thanks in advance for your comment, your feedback is very important for us to improve our service. We hope to continue to count on your preference in future visits to Lisbon. Best regards,

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Arminda Caldas on 25 Sept 2019
Hello, Thank you for our opinion.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located for airport and train station
The location is convenient for the airport and train station. I flew in late but had no problems getting to the hostel or checking in. I had a train to catch from the Oriente train station which is a 10 minute walk away The hostel's clean and was quiet during my stay. Breakfast in the morning starts at 8:30 which is a bit later than what I'm used to.
Stayed 1 night in Jun 2019
Response from Arminda Caldas on 23 Jun 2019
Hello, Thank you for our opinion,for us it´s very important. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Arminda Caldas on 18 Jun 2019
Thank you for staying here. Best regards

10/10 Excellent

GERARD THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very friendly knowledgeable staff.
Stayed 2 nights in Jun 2019
Response from Arminda Caldas on 18 Jun 2019
Thank you for staying here. Best regards.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower in room gave ice cold water and required to be pushed the entire time while showering making it extremely difficult to use. Staff was less than friendly as well. Very loud at night and the key policy is unsafe, insecure, and can lead to nightmares. One key per room so in shared rooms with strangers if one person has the key, and isn’t in the room/sleeping you can’t get in.
Stayed 2 nights in May 2019
Response from arminda on 24 May 2019
Thanks for our opinion for us it´s very important to understand what it´s wrong . Best regards, Arminda Caldas

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
A busy youth hostel with an institutional feel, like being on a high school camp. Continental breakfast is included with bread, ham, cheese, cereal, yoghurt, fruit, juice, coffee and tea. Good WiFi and ok rooms, but shared toilets and showers were unclean due to high volume of users. Located about 10 mins walk to riverfront or Moscavide metro station. I would not stay again because it was very noisy due to poor sound insulation and loud teenagers.
Stayed 2 nights in Apr 2019
Response from Arminda Caldas on 18 Apr 2019
Good morning, thank you for your opinion, we´ll try to resolve these negative points quickly. Best regards,

10/10 Excellent

Moon, Santarem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect to stay for pilgrims. Very clean, comfortable, good breakfast, and good location.
Stayed 1 night in Mar 2019
Response from HI Hostel Parque das Nações on 4 Apr 2019
Dear guest, We are very thankful for your stay with us and we hope you have enjoyed it! Your opinion is very important for our continuous process of monitoring and improvement in our services. Thank you and we look forward to welcome you again! Best regards,

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Goo location, great staff, room furniture looks a bit tired....
Stayed 1 night in Mar 2019
Response from HI Hostel Parque das Nações on 4 Apr 2019
Dear guest, We are very thankful for your stay with us and we hope you have enjoyed it! Your opinion is very important for our continuous process of monitoring and improvement in our services. Thank you and we look forward to welcome you again! Best regards,

10/10 Excellent

Tess

Stayed 1 night in Jan 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Waner Ou

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Yunting

Liked: Cleanliness, staff & service, property conditions & facilities
普普通通，但免費早餐很棒
空間很大，但離共用衛浴很遠，床位無簾，提供的鎖櫃很難使用。
Stayed 1 night in Nov 2023

8/10 Good

Jungsik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sílvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 2 nights in Oct 2023

6/10 Okay

Eric

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Andrea

Travelled with group
Liked: Staff & service
struttura in zona semplice da arrivarci, zona nuova. mancanza di aria condizionata, ma munita cdi ventilatore
Stayed 3 nights in Aug 2023
Response from José Silva on 21 Sept 2023
Agradecemos os seus comentários e aproveitamos a oportunidade para dizer-lhe que esperamos poder servi-los em breve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeitamente limpo. Casa banho ao estilo balneário mas perfeitamente funcional. A minha amiga queixou-se da almofada mas eu não. Sem ar condicionado o que é normal, embora com estas noites quentes de verão teria dado jeito. Pequeno almoço continental com tudo de habitual apenas poucas opções (e.g. só 2 tipos de pão, de iogurte, etc)
Stayed 1 night in Aug 2022
Response from José Silva on 11 Aug 2022
Agradecemos a sua preferência pelas Pousadas de Juventude da rede nacional. A experiência da sua estadia e os seus comentários são muito importantes para nós, ajudam-nos a melhorar o nosso padrão de serviço. Gostaríamos de poder servi-lo novamente.

8/10 Good

Vanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito prestáveis
Correu tudo bem.
Stayed 1 night in Feb 2020
Response from Pousada de Juventude Parque das Nações on 28 Feb 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiquei num quarto com cama de casal com banheiro compartilhado, com minha mãe e minha filha de 3 anos e o hostel nos atendeu em tudo. É proximo do aeroporto (8€ de bolt) e da estação do oriente (3€ de bolt). O café da manhã é padrão em todas as pousadas, mas deviam trocar o suco de laranja que é ruim. Os chuveiros que precisam pressionar são ruins, mas tem 2 com abertura normais.
Stayed 1 night in Feb 2020
Response from Ângela Paulos on 19 Feb 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Pousada Juventude Parque das Nações. on 17 Feb 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Jorge Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência agradável e conforma ao pagamento cobrado.
Stayed 1 night in Feb 2020
Response from Pousada Parque das Nações. on 17 Feb 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Helena Margarida

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from Pousada de Juventude do Parque das Nações on 12 Feb 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Eliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bom custo beneficio
Na primeira vez foi perfeito, o quarto era ótimo e foi tudo maravilhoso, mas na segunda vez ficamos no quarto ao lado do banheiro feminino e o barulho foi até bem tarde e começou de novo bem cedo atrapalhando muito o sono, mas foi uma boa hospedagem.
Stayed 3 nights in Jan 2020
Response from Pousada de Juventude do Parque das Nações on 24 Jan 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Pousada de Juventude do Parque das Nações on 23 Jan 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Auberge de jeunesse à bon prix
Personnel très attentionné et serviable. L'auberge est franchement bien située. Juste à côté de la gare de train Moscavide. Un meilleur affichage de l'auberge serait à améliorer pour éviter que l'on cherche longtemps le lieu. Votre GPS indiquera un institut, c'est bien celui-là; ne vous en faites pas. Des radiateurs portatifs seraient recommandés dans les chambres pour l'hiver, car sans chauffage il fait froid et on peut constater que le bâtiment s'use. Des soins particuliers devraient être complétées à cette auberge pour qu'elle soit en meilleur état.
Stayed 3 nights in Jan 2020
Response from Arminda Caldas on 22 Jan 2020
Merci d'avance pour votre commentaire, vos commentaires sont très importants pour nous afin d'améliorer notre service. Nous espérons continuer à compter sur votre préférence lors de nos prochaines visites à Lisbonne. Cordialement Le personnel

8/10 Good

Ana Flávia de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
O banheiro é velho e precisa de cuidados.
Stayed 1 night in Jan 2020
Response from Arminda Caldas on 7 Jan 2020
Bom dia, Muito obrigado pela sua opinião. Esperamos continuar a proporcionar um bom atendimento.

8/10 Good

Gina Monteiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Pousada de Juventude do Parque das Nações on 23 Jan 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Pousada de Juventude do Parque das Nações on 23 Jan 2020
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos, Staff

8/10 Good

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Pousada de Juventude do Parque das Nações on 23 Jan 2020
Merci d'avance pour votre commentaire, vos commentaires sont très importants pour nous afin d'améliorer notre service. Nous espérons continuer à compter sur votre préférence lors de nos prochaines visites à Lisbonne. Cordialement Le personnel

10/10 Excellent

Eliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização e atendimento
Stayed 2 nights in Dec 2019
Response from Staff on 26 Dec 2019
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa.

6/10 Okay

ana

A casa de banho não tinha chuveiro nem água a funcionar na torneira do chuveiro. Foi impossível tomar banho.
Stayed 1 night in Dec 2019
Response from Arminda Caldas on 14 Dec 2019
Boa tarde, Lamentamos o sucedido ,mas todas as casas de banho têm chuveiro,qualquer questão vinha á receção que um colaborador ajudava a resolver a situação. Melhores cumprimentos,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Arminda Caldas on 12 Dec 2019
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Melhores cumprimentos, Staff

8/10 Good

Filipe

Stayed 1 night in Nov 2019

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Arminda Caldas on 7 Nov 2019
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos,

6/10 Okay

Ana Luiza

Regular
Fiquei só uma noite porque meu vôo de volta tinha uma conexão em Lisboa e necessitava pernoitar. Cheguei bem tarde no hostel, depois 23h. Fui de taxi, paguei 6 ou 8 euros. O hostel não fornecia toalha, mesmo pagando. Mas o rapaz da recepção me deu uma. Não tem chave para cada pessoa, você tem que bater a porta para alguém abrir, achei meio chato isso. Não tenho como avaliar muito o hostel porque só dormi e acordei bem cedo para pegar o vôo.
Stayed 1 night in Sep 2019
Response from Arminda Caldas on 7 Nov 2019
Agradecemos desde já o seu comentário, a sua opinião é muito importante para que possamos melhorar o nosso serviço. Esperamos poder continuar a contar com a sua preferência em visitas futuras a Lisboa. Melhores cumprimentos,