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Reviews of Legendary Lisboa Suites

4 out of 5
Legendary Lisboa Suites
Rua Rodrigo da Fonseca, 44-50, Lisbon, Lisbon

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 563 reviews" "
Rating 8 - Good. 283 out of 563 reviews" "
Rating 6 - Okay. 54 out of 563 reviews" "
Rating 4 - Poor. 15 out of 563 reviews" "
Rating 2 - Terrible. 5 out of 563 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xuecheng, elmhurst

Nice place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Joao

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Rimma

Liked: Cleanliness, property conditions & facilities
Good location; cheap taxi
Stayed 3 nights in Mar 2024

10/10 Excellent

philip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Asif Khan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a suite this was special. The Tv in the lounge didn’t work. I had to speak to the receptionist he couldn’t help. Parking was very convenient. The elderly lady forgot the name was very helpful. I highly recommend the location .
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, amenities
Good place to stay for our short trip to Lisbon, with free easy underground parking. Close to Metro, but also only 25mins walk from the main town centre. Room was spacious and clean, comfy beds, although our room looked a little tired. Unfortunately we seemed to be located in an area of the corridor where the staff lift is located, and it was quite noisy and woke us up around 7am. Apart from that, the stay was very good!
Stayed 2 nights in Mar 2024

8/10 Good

Aurimas

Liked: Cleanliness, property conditions & facilities
Underground parking is very good option, but there is one important should be mentioned. After parking the car in the underground garage, in the morning we kept finding white spots on car, which appeared when some liquid dripped from the ceiling or pipes. If it dries, it is very difficult to clean. The machine was parked twice in a different place in the garage, so it cannot be a coincidence.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Expedia had stated there was laundry available on the premises, with laundry detergent implying we could do our own laundry with no cost. THIS WAS FALSE. The manager was very helpful and courteous. This turned our experience from terrible to great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

ARMANDO

Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JO Ann

Liked: Cleanliness, property conditions & facilities
Very large rooms. Staff very helpful Breakfast adequate On the expensive side; could be modernized
Stayed 1 night in Oct 2023

6/10 Okay

Victor

Travelled with family
It was just okay… a bit pricey and far from the centre … would not stay here again
Stayed 2 nights in Sep 2023

10/10 Excellent

Skylar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed one night due to a missed flight that day. The staff were friendly and sympathized with our situation and upgraded our room for free. Was not able to make use of their beautiful circular pool, or their restaurant, but I am very pleased with our stay.
Stayed 1 night in Sep 2023

8/10 Good

Jane

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, room comfort
Long weekend.
The rooms were spacious, nice, clean and comfortable. We had issue with overhead noise on the 3rd and 4th nights. Breakfast was good. Pool could be cleaner. Location was pretty good for sightseeing.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
In a nice area and a short walk to the gothic district (can walk to water in <25 min. Was good for families as had multi bedroom units.
Stayed 3 nights in Jul 2023

10/10 Excellent

Karin

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable property. Great service, enjoyed our time at this hotel.
Stayed 8 nights in May 2023

8/10 Good

Katy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice location, property is clean , staffs are helpful.
Stayed 4 nights in Apr 2023

6/10 Okay

narendrakumar

Travelled with family
The aparthotel is very conveniently located in major transport links to all tourists spot and reasonably priced too. However the property is so old and functioned well. For example bedroom had 0 power sockets or no switches were working. It is however so spacious. I stayed in 1 bed room apartment..
Stayed 3 nights in Apr 2023

10/10 Excellent

Tana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with lots of space. The breakfast was delicious. Conveniently located to all the major areas of Lisbon.
Stayed 6 nights in Feb 2023

10/10 Excellent

Nejama

Travelled with family
Liked: Cleanliness, room comfort
Beautiful and huge apartment 2500sq+
Stayed 1 night in Jan 2023

6/10 Okay

Marek

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Free parking was extremely useful- very difficult to find the parking spot on the streets around. Location is very good- several very good places to eat. The property is very dated, not clean. Second bathroom light worked only for one day. Washer and dryer are advertised but they are not available. Definitely not a 4 star hotel as advertised. 2.5-3 stars maximum.
Stayed 3 nights in Jul 2022

6/10 Okay

serhat

Stayed 7 nights in Mar 2022

10/10 Excellent

Nenad, Valencia

Travelled with family
Liked: Amenities, property conditions & facilities
Reasonable priced hotel. We got a free upgrade from what we originally purchased. Our room was clean and well serviced. However, some of the elements will soon need to be replaced/fixed. The staff is super friendly and nice. We were very pleased with the breakfast that was included in the standard offering.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and great breakfast.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Cold water
Cold water in the shower a couple of times
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Home away from home
Amazing and homely
Stayed 11 nights in May 2021

8/10 Good

MariaLivia, London

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The 1 bedroom we got was very spacious and we were very pleased with it. The only issue with the property was that the pool was very cold, no way you could enjoy it. Also, because the pool is in between tall buildings, it's in the shade for a big part of the morning and the afternoon. It's a shame because we chose this hotel for the pool and we couldn't make use of it at all.
Stayed 7 nights in Sep 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
A very good spot at a good price
Very nice property. Excellent for the price. Lots of good stuff nearby. Very helpful staff.
Stayed 2 nights in Aug 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Very nice property for the price. Great for a travelling businessman. Nice people, nice rooms, good WiFi, and a kitchenette. Superb for the price
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Best place for family
Stayed 3 nights in Mar 2020
Response from Ferreira on 22 Apr 2020
Dear Guest, We thank you for your preference Looking forward to see you in a near future. Best regards Fátima Ferreira Front-Office

10/10 Excellent

Jaison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Mr Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Was upgraded for free to one bedroom apartment from booked studio. Best location ever very close to Metro and some restaurants and you could easily walk to the heart of Lisbon in 20 minutes where it's all happening. Was in street facing apartment room 405 which was a bit noisy when the rubbish bins were collected very early morning ( anytime from 1am to 4am ) also you could easily hear all the traffic noise and planes which I would say is due to the thin double glazing. An upgrade of sound proofing would also help. Our room was next to some building work taking place on building next door which was noisy if your were in the room from 8am to 6pm would have asked to be moved to another room but as the weather was pleasant and we had places to visit we were out enjoying Lisbon and the surrounding area. All staff we came into contact with were polite and helpful but a special thank you goes to one of the friendliest and most helpful member of the reception team Ms K Gomes ( Krisra I think was the first name sorry if I got it wrong ) who helped print our boarding pass as guest computer was out of order and also stored our luggage while we went out exploring Lisbon on our last day.
Stayed 6 nights in Oct 2019
Response from Mélanie Defreville / Front Desk on 2 Dec 2019
Dear Mr. Christopher, First of all, thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to write us this review. We're sorry about the noise and we are very happy that you've enjoyed your stay with us. We'll let Krisia know about your appreciation :) Kind regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool was a bit chilly but my kids didn’t seem to mind. Rooms are spacious. Close to transit and grocery.
Stayed 8 nights in Aug 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Mélanie Defreville / Front Desk on 12 Aug 2019
Dear Mrs. Barbara, First of all, thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to write us this review. We're very glad to know that you've enjoyed your stay. See you again! Kind regards, Mélanie Defreville / Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Mélanie Defreville / Front Desk on 12 Aug 2019
Dear Guest, First of all, thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to do us this review. We're happy to know that you've enjoyed our accommodations. Kind regards, Mélanie Defreville / Front Desk

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Defreville on 5 Jun 2019
Caro Sr. Alberto, Antes demais obrigada por ter escolhido o nosso hotel Legendary Suites para a sua estadia em Lisboa e também pelo tempo dispensado para nos fazer este comentário, ficamos felizes por saber que estivemos à altura das suas expectativas. Esperamos vê-lo novamente Cumprimentos, Mélanie Defreville - Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so perfect for our family of 5, we had a two bedroom, two bathroom, kitchen area and living area with pull out double sofa bed apartment. It was so clean we were delighted. The bedding was all white luxury bedding and the most comfortable beds, sofa obviously not great but fine for a small child. No bar on the premises would not suit everyone but we did nt mind as we were out all the time. Good enough pool for inner city, too cold for us to use in April. Overall very good experience. Breakfast not top class but certainly good enough for everyone to get something and staff were more than helpful both at the reception desk and in the dining area.
Stayed 4 nights in Apr 2019
Response from Mélanie Defreville on 30 Apr 2019
Dear Guest, First of all thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to write us this review. We're very happy to know that we met your expectations. We hope to see you again! Best regards, Mélanie Defreville - Front Desk

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself was lovely, the room was big and really clean...but, we checked in late on a Tuesday night around half 10 we got to our hotel room to find the sofa bed had no pillows, or a duvet, so we contacted reception and we eventually received sheets but no duvet we had to make contact a second time to which they finally arrived with a duvet but no duvet cover...the duvet was stink with the dirt!! We brought this to the staffs attention the next morning and all was resolved by the following night. We left our room on the Thursday morning around 11 and no cleaners had been in at this stage, when we arrived back to our room at 7pm that evening we realised our room door was left wide open,lights on and air con on full blast with someone else’s room key in the wall, we once again brought this to the staffs attention and we were automatically blamed but our beds were dressed which meant the cleaners had been in as before we left the room hadn’t been touched !! Luckily nothing was taken !! The bowels, cups and plates in the cafe are all chipped too...won’t be staying here again
Stayed 4 nights in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Incredibly kind staff Beautiful and comfortable room
Stayed 1 night in Apr 2019
Response from Mélanie Defreville on 30 Apr 2019
Dear Mrs. Susan, First of all thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to write us this review. We're very pleased to know that we met your expectations and we hope to see you again. Kind regards, Mélanie Defreville - Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and staff fantastic, only downside was the pool was closed all week.
Stayed 7 nights in Apr 2019
Response from Mélanie Defreville on 30 Apr 2019
Dear Guest, First of all thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to write us this review. We're happy to know that we met your expectations. Regarding to the swimming pool, we open in the high season, from may to october. Best regards, Mélanie Defreville - Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try it!
Excellent stay for three people!
Stayed 1 night in Mar 2019
Response from Mélanie Defreville on 30 Apr 2019
Dear guest, First of all thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to write us this review. We're happy to know that we met your expectations and we hope to see you again! Best regards, Mélanie Defreville - Front Desk

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019
Response from Mélanie Defreville on 3 May 2019
Dear guest, First of all thank you for choosing Legendary Suites for your stay in Lisbon and for the time you took to do us a review. We're sorry to know that we didn't met your expectations, we would like to know what we can do to improve our service, please e-mail us to: legendarylisboasuites@continental-hotels.eu Kind regards, Mélanie Defreville - Front Desk

10/10 Excellent

Lina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel, not a appartment. I traveled in Feb with my parents & 2 young kids, stayed for 2 nights. Pros: 1. Location, near subway station, 5-7min walk to the Hop on Hop off bus station. 5 min walk to liberty street, 30 min walk to the main city tourist center Rossio. Very easy to get Taxi on the street which takes 10-15 min to Rossio. 2. Very Friendly staff, the did not have the 2 bed rooms that we booked, so the manager gave us 2 separate rooms instead. 3.McDonald’s right across the hotel, it comes handy when you want grab a late snack. 4.Room is not small, decent size living room, plus a kitchen with basic utensil & cookware. 5.Outdoor pool which I think people will use in the summer time. Cons: if there is one complain, I’d say the room temperature! It’s quite cold when we first enter the room, then the heating function of the AC unit in our bedroom did not work. We kept the living room heat on with the door open & eventually the bedroom was warm. The AC unit is very very old... Overall, it was a pleasant stay which I do highly recommend, especially with small kids & elderly, the extra space, the kitchen etc are definitely worth the money.
Stayed 2 nights in Feb 2019
Response from Mélanie Defreville - Front Desk on 25 Feb 2019
Dear Mrs. Lina, Thank you for choosing Legendary Lisboa Suites for your stay in Lisbon and for your comment, those are what makes us improve our work. Regarding to the AC, we apologize for the situation and we're now doing some works at the hotel, and also substituting the AC's that aren't properly functioning. We hope to see you again! Best regards, Mélanie Defreville - Front Desk

4/10 Poor

Verified traveller

Stayed 6 nights in Oct 2018
Response from Fátima Ferreira/ Guest Relations on 28 Nov 2018
Dear Sir/Madame, We thank you very much for your stay and for choosing our hotel. Hope to see you in a near future.

8/10 Good

Irina, Brooklyn, NY

Liked: Cleanliness, staff & service, room comfort
Hotel is a bit far from tourist attractions and is in need of some renovation. Saw cracks in the ceiling in multiple places and kitchen was very worn out. Breakfast was not included but was plentiful and delicious.
Stayed 1 night in Sep 2018
Response from André Barroso/General Manager on 16 Oct 2018
Dear Irina, Thank you for choosing to stay with us. We appreciate you have taken some of your personal time to let us know that your stay was beyond your expectations and are we deeply sorry the room was not accordingly to the standards we are proud to provide to our guests. We hope you will give us another chance to stay with us in your next visit to Lisboa, Kind regards,

8/10 Good

Reidar

Liked: Cleanliness, property conditions & facilities, room comfort
Alright
The hotel was alright and good value for the money. The beds were really comfortable and pillows lovely. Pool was alright. Service a bit slow but relatively friendly. Location alright. Parking easy, with lots of free parking outside in the weekend. Overall good stay.
Stayed 3 nights in Aug 2018

8/10 Good

cat, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay Rooms good size kept clean every day. Only problem was was it's claim to be sound proofed very noisy you could easily hear people moving about we got woken few times with people coming in late and we could hear shoes being dumped on floor and chairs being dragged across floor also room doors banging. The noise was our only gripe.
Stayed 14 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not sure how this hotel has a four star rating
The foyer and breakfast area appear to have been updated (modernized), but the rest of the hotel is dated. We stayed at the Clarion with our two children. The mattress in the pull out couch had to be 20 year old. I felt horrible for my kids having to "try" and sleep on it. Next, coach roaches in the bathroom...that's a fun thing to be welcomed by each morning. The temperature in the room was all over the place. Windows are poorly sealed or old. Our stay at the Clarion was during the month of March when temperatures outside were cooler/cold, resulting in variation of room temperature throughout.
Stayed 3 nights in Mar 2018