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Reviews of Oriente 57 Housing by APT IIN

4 out of 5
Oriente 57 Housing by APT IIN
Av D. João II, N57 Edifício Panorâmico, Parque das Nacoes, Lisbon

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 53 reviews" "
Rating 8 - Good. 22 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

christopher, portland

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The studio apartment was exactly as described, accessing communication to check in and get into the building was very easy and convenient.
Stayed 2 nights in Oct 2023

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location, great views, great staff!!
We stayed in this fabulous apartment for 6 days. Safe location, 5 minutes walk to train station and the malls nearby. It's just another 3 minutes walk from the mall to the seafront. The view from the apartment is speechless. For sure we will come back on our next trip to Lisbon. We arrived late that night due to the easyJet flight was delayed. Thank you Kristina, she waited for us downstairs. It was 11pm when we arrived, thank you so much!! Mike
Stayed 5 nights in Aug 2023

10/10 Excellent

anna

Stayed 4 nights in Aug 2023

6/10 Okay

Hana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Super friendly and available staff and lovely location but the apartment clearly needs renovation. Not a single window blind worked properly and there was no hot water my first three days until it was repaired…
Stayed 9 nights in Jul 2023

8/10 Good

Marissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was good if you dont mind a very late and slow check-in process.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jolene

Liked: Cleanliness, amenities, property conditions & facilities
This property exceeded our expectations.
Stayed 12 nights in Jun 2023

10/10 Excellent

Elzbieta

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Apartment was spacious and clean and in a great location.
Stayed 4 nights in Jun 2023

6/10 Okay

Leslie

Stayed 5 nights in Apr 2023

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean and new unit. Not near center of town but we chose it because of its proximity to the airport for early flight out next morning.
Stayed 1 night in Mar 2023

8/10 Good

Allan

Travelled with family and small children
Liked: Cleanliness, amenities
Location was super perfect from airport metro and some sight seeing locations and customer service response was shockingly prompt and complete even by Portugal standards.. some furniture in the property needs ongoing maintenance
Stayed 5 nights in Jul 2022
Response from Apt in Lisbon on 26 Jul 2022
Dear Allan, Thank you for your visit and for taking the time to review us. We will pass along your comments to the responsible department. Hope we can welcome you again on your next trip to Lisbon. Best regards, Apt in Lisbon

10/10 Excellent

Judith L

Stayed 5 nights in Jun 2022
Response from Apt in Lisbon on 27 Jun 2022
Dear Judith, Thank you for your visit. We hope we can welcome you again in a near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great apartment but needs improved communication.
Great apartment near the Exhibition centre. Safe and great location. I however was not given the address of the place inspite of emailing the property 4-5 times. Also not available on whatsapp which is unbelievable in todays world and which makes communication harder. Also , deposit rules are a bit sticky.
Stayed 6 nights in Mar 2022
Response from Apt in Lisbon on 25 May 2022
Dear Guest, We appreciate your visit and for taking the time to review us. On your next visit, please remember our Customer Service team is available to attend to our guests on any matter they may need. We hope we can welcome you again on your next visit to Lisbon. Best regards, Apt in Lisbon

10/10 Excellent

xavier

Business traveller
Liked: Cleanliness, room comfort
great stay.
Great stay. Very comfortable room and near the park nações station area. No complaints.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Oct 2019
Response from José on 16 Dec 2019
Thank you for your visit as well as your comment. With APT In Lisbon you can choose the best location for your stay, do not hesitate to contact us so we can help. We look forward to receiving your visit soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a concert or getaway
Amazing location. Right in the centre of the arena and expo parks and on the metro line. Loads to do in the area. Great choice of bars and restaurants
Stayed 2 nights in Mar 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Beautiful location
Stayed 2 nights in Jan 2019

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money great location
Amazing view of New Year fireworks from the 21st floor of Parque das Nacones
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Rui, Toronto, Ontario

Liked: Cleanliness
Disliked: Staff & service, room comfort
There were no towels provided and service was not available.
Stayed 2 nights in Oct 2018

8/10 Good

Andy, Charlotte NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, modern, clean, whole family enjoyed our vacation
Stayed 3 nights in Aug 2018

8/10 Good

LCJ, Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, near the train and close to the Mall where you could find food markets.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment but fell far short of expectations. It was the nicest place we stayed while in portugal but was almost triple the price of any other place. You would think for the cost you would at least have coffee. Tv but hardly any channels available. Only basic furnidhings not even coffee table in living room and walls were bare. Bedrooms very small. Not same unit as advertised. Security not helpful at all. alarm went off and message in Portuguese and all he kept saying was was call owner who we messaged but did not get a response. When we left we asked for taxi that could take 6 people security insisted there was none which we knew was not right as we had used them so ended up getting 2 cabs. Overall nice place but extremely overpriced we were expecting alot more.
Stayed 2 nights in May 2018

10/10 Excellent

N, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class services
All minimum requirements met plus friendly and attentive staff = great experience. Thank you very much

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Good location, near Vasco da Gama shopping center and Orient station.

2/10 Terrible

Sanni Reimer

Disliked: Cleanliness, staff & service, room comfort
Filthy and trashy - 1 star cleaning + bedding!
The appartment was so filthy! The description says a 4 star appartment, but we found it to be a 1 star cleaning! It states'Egyptian sleepware" but all linnen is cheap IKEA!!! Complaints Kitchen: * Freezer - door left open, solid frozen, door - could not close. * Floor dirty with food stains and dust. * All counter tops in kitchen are so greasy and fillty. * Surface on kitchen cupboards dirty. * Microwave oven greasy * Oven surface not cleaned. * Cocking stove greasy. * Kitchen fan surface greasy. Bath rooms: *Both bath room mirrors stained with tooth paste * Floor dirty with stains around toilet, definately not washed *Closet doors greasy and full of hand prints, not wiped off proberly Shower walls dirty with soap left overs and human remains! Living room: * Carpet very dirty, not vacuumed * 1 of the window blinds can not go up * Glas tabel in living room dirty * Sofa has dirty fleaky white spots on the leather - its not been wiped clean * Shelves are dusty Bed rooms: * Window blinds in one room does not go up ... its broken *Floors in both room are dirty and un-washed *Lamps in both rooms were un-plugged and put away on tables in the corner away from outlet!! Hall way: *Floors dirty and un-washed * Floor panel loose on one side!

6/10 Okay

Smail

Travelled with family and small children
Liked: Cleanliness
l'appartement est propre par contre il faut être vigilent lors de la réservation car cette agence dispose de plusieurs appartement dans l'immeuble et ils ne donnent pas tous sur la mer comme sur les photos :( on a été déçu sur ce point par rapport à ce qu'on a reservé. attention aussi car il y' a une caution de 100 euro à payer par CB en plus des taxes et 5euro/jr pour le parking dès l'arrivée. la Clim n'était pas assez puissante pour refroidir tout l'appartement. c'était déjà écrit dans les commentaire et on le confirme. le coté pratique est qu'il est à coté de l'autoroute pour découvrir la région de Lisbonne en voiture. il faut prévoir du cache pour payer la taxte de séjour et le parking, il n'y a que la caution qui est payée en CB. enfin à plus de 200euro/ nuit on esperait avoir mieux que ça pour les 5jours passés à Lisbonne (au moin un menage quotidien) ...

10/10 Excellent

Sei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 17 days. The town in this area is beautiful, and it was nice to feel calm. It was good because I have a 1 year old child. A walk along the river is pleasant. In addition, although the station is not close, it was convenient because you can access various routes. Regarding the facilities, the thing that fixes the shower was damaged and could not be fixed. In addition, there was no stopper for the bathtub, so it was necessary to use a plastic bag to store hot water. It was also troublesome that there was no vacuum cleaner in the cleaning tools even though cleaning is once a week. But other than that it's comfortable. There is a distance to the center, so if you can tolerate that, it's a good inn (*ﾟ∀ﾟ*)
Stayed 18 nights in May 2023

8/10 Good

Carolina

Stayed 5 nights in Mar 2023

10/10 Excellent

Thalita

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022
Response from Apt in Lisbon on 19 Dec 2022
Dear guest, Thank you for your visit and for taking the time to review us. It is for our guests that we continue to work continuously to improve our services. Please continue to pass along your experience at LX51 with others. We hope we can have the pleasure of welcoming you again on your next trip to Lisbon.Best regards,Apt in Lisbon

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Apt in Lisbon Team on 28 Jan 2020
Dear Guest, We are glad that you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักดีเยี่ยม สะอาด สะดวกสบาย บรรยากาศดี วิวดี มีร้านสะดวกซื้อใกล้ที่พัก ติดถนน แต่ติดที่ต้อง checkout แล้วไม่มีที่ฝากกนะเป๋า
Stayed 5 nights in Nov 2019
Response from José on 16 Dec 2019
Dear Mr Thank you for your visit as well as your comment. With APT In Lisbon you can choose the best location for your stay, do not hesitate to contact us so we can help. We look forward to receiving your visit soon.

8/10 Good

Antonio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Imóvel muito bom com serviço de locação péssimo.
Seria ótimo se não fosse a recepção, posto que mesmo sendo avisados duas vezes no domingo sobre nossa chegada na segunda feira, mesmo tendo sido conversado com pessoa de prenome Paulo, este esteve pessoalmente em nossa presença, não nos deu entrada no apartamento alegando que a pessoa encarregada estava por chegar. Eu o avisei da minha situação de saúde, cardíaco com três infartos, com AVC e diabético e que exatamente naquele dia completava 70 anos pois tivemos que esperar 1,30 horas para chegar a funcionária, que estava em b escritório à 50 metros de distância! Ademais, eu portava seringas de injeção de insulina, que precisavam ser refrigeradas o mais breve possível para não estragarem. Portanto, a recepção foi péssima, abaixo da crítica e feita de forma irresponsável e negligente, realmente horrível. iAinda de se salientar que ninguém veio depois se desculpar pela enorme falha.
Stayed 4 nights in Oct 2019
Response from José on 21 Dec 2019
Caro Sr António, Lamentamos não termos conseguido corresponder ás suas necessidades no check in, Felizmente a sua estadia correu bem e agradecemos a sua compreensão, mais uma vez. Numa próxima oportunidade atente por favor ao email que enviamos com a confirmação de reserva onde tem toda a informação necessária para um check in rápido e confortável. Temos todo o prazer em o receber junto ao apartamento que temos para si. Esperamos poder receber a sua visita de novo em breve.

8/10 Good

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
CHECK IN AS 14:30, O PROPRIETARIO ATRASOU 1 HORA, EMBORA CONTATO TELEFONICO QUE ESTARIA NO PREDIO DESDE AS 12 HORAS. MINHA ESTARIA DEVERIA TER SIDO ATE DIA 24/07, DIA DE VOLTA AO BRASIL, NAO TIVE COMO CORRIGIR E PEDIR O REEMBOLSO DE UMA DIARIA. ME COBRARAM 40 EUROS DE TAXA DE TURISMO, NAO ME DERAM RECIBO, ME SENTI ENGANADO.
Stayed 6 nights in Jul 2019

8/10 Good

HAIBO

Disliked: Staff & service, property conditions & facilities
一般的公寓，配置不齐
公寓不好找到，根据系统导航的位置是错的。一定要记下邮件中的联系电话，系统中的电话无法接通，当天前后折腾了2个小时才联系上房东。 公寓中的配置很不齐全，厨房中没有切刀，没有佐料，没有洗衣液，没有洗碗液。
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Excelente apartamento para temporada
Excelente apartamento muito bem localizado no moderno Parque das nações.Muito confortável em prédio novíssimo muito bem decorado,ideal para famílias que fiquem ali uma temporada com cozinha completa.No meu caso fiquem apenas um dia e foi mais complicado porque por não existir recepção vc fica dependendo do horário que os funcionários da empresa que administra o imóvel possa comparecer no local para o check in.Embora a funcionária que nos atendeu foi muita atenciosa e até guardou as malas até o check in tivemos que aguardar algumas horas .A empresa teria que se estruturar melhor para dar atendimento para os hóspedes.
Stayed 1 night in Sep 2018

8/10 Good

Rui Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Foi muito boa, mas os quartos, principalmente o quarto pequeno deveria ter mais conforto. A casa de banho tinha o suporte do chuveiro partido o que tornava o banho desconfortável. Mas em geral tudo muito bem.
Stayed 2 nights in Jun 2018

2/10 Terrible

Mikio

Disliked: Staff & service, room comfort
クレーム
これはホテルではなく、明らかに民泊です。 御社のサイトではホテルと民泊の区別がないのでしょうか？ フロントもなく場所がホントにわからなかった。もちろん看板も表札もありません。 民泊にしては高過ぎます。 しかも現地支払いのはずなのにキャンセルできないように引き落とされていました。 詐欺です。 だましれました。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Spring holliday
Great area, nice walking distance to public transport and shopping/grocery.Good service by staff in building and rental. Appartment is basic and probl more suited for long term rental than holiday, because youll need to supply stuff for the washer, dishwasher etc. The appartment shows use, but not bad, and overall was clean (minus the kitchen ceiling). Would rent again, but would be nice if they provide a startpack with a few basics for short term rentals.

10/10 Excellent

Darinka, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Un lugar muy cerca de cualquier transporte en una zona muy tranquila, lugar con buena seguridad, excelente trato y explicación de quien atiende, limpio, iluminado, con vista hermosa. Todo lo necesario para vivir como en casa. Una muy buena experiencia.
Stayed 4 nights in Apr 2018

10/10 Excellent

Bartolomeo, Lipari

Liked: Staff & service, property conditions & facilities, room comfort
Per la prima volta a Lisbona, ho soggiornato in questo bellissimo appartamento dotato di tutti i comfort, posizionato in una zona stupenda dalla quale ci si muove con facilità. Vivamente consigliato
Stayed 9 nights in Dec 2017

2/10 Terrible

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Lourival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Edir

Liked: Property conditions & facilities, room comfort
Vale a pena!
Local ótimo para quem gosta de bairro residencial moderno. Próximo do metrô, do Oceanário, de supermercado e shopping. Linda vista para o rio Tejo.
Stayed 7 nights in Oct 2017

8/10 Good

Alexandre, Brasil

Liked: Cleanliness, property conditions & facilities, room comfort
Bom para estadias mais longas com muitas pessoas
Tudo bem. Exceto com os horários de check-in. Como não é exatamente um hotel, mas sim um residence, tem que ligar para alguém ir lá abrir a porta e dar a chave. Cheguei no local 8h da manhã e só consegui entrar no quarto 10h. Foram solícitos no atendimento, mas o processo é que é assim. Talvez com melhor comunicação funcione bem.
Stayed 1 night in Oct 2017

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
Très bien desservi et bien placé sur le quartier d'affaires.
Stayed 3 nights in Jun 2017
Cher Mr Julien, Je vous remerci pour avoir choisi APT IN LISBON!! Ca été un plaisir de vous recevoir et remercion votre cordialité et commentaires. Fernanda Castro & Filipe Costa APT IN LISBON