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Reviews of Paço do Bispo Boutique House

4 out of 5
Paço do Bispo Boutique House
Ribeira da Penha Longa, Largo S. Brás, Número 88, Sintra, Lisboa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 80 reviews" "
Rating 8 - Good. 19 out of 80 reviews" "
Rating 6 - Okay. 6 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Derack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute however, the location was not what we expected. It was a little too far from Sintra & Cascais for our liking. And there was nothing to walk to in the area. Unfortunately there is a motorcycle speed track close by, which you can heard very clearly when the bikes are racing. Otherwise it’s a really nice and quiet. The breakfast was good but nothing special and if you want some eggs made up (omelettes or the like), that’s an extra cost. We had a problem with getting hot water for washing, not sure if this a problem with a whole hotel but our room it took quite a while to get the lukewarm through the taps. Staff were extremely welcoming and offered suggestions.
Stayed 2 nights in Apr 2024

10/10 Excellent

David, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, lovely, lovely place! Way beyond our wildest expectations. The setting is idyllic, the property set in a valley surrounded by hills covered by evergreen forests near Sintra and appears to have been part of a village in the past. The lounge was once a Chapel and has been tastefully transformed into a modern lounge with proper mood lighting and music. Restaurants are a short drive away (ask the hotel about O Tavares!) Hotel has complementary breakfast which is actually better than we expected. Beautiful infinity pool, rooms are very elegant indeed and the staff could not have been friendlier. We will be returning to this place for a longer stay, that’s for certain!
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem!
Paço do Bispo is perfectly situated in the country, quite close to Sintra and Cascáis. It’s a good option for those driving but apparently it’s not hard to get an Uber. The staff is super friendly and helpful. The full breakfast, included in your stay, cannot be beat. The pool looks lovely but we didn’t use it due to inclement weather. The rooms are spacious and beds very comfortable. Nice big TV with lots of channels. Highly recommend this place! We liked it so much we stayed another day.
Front of hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. However we thought we were going to be in Sintra and we are not so that part was a bit disappointing. That being said the hotel sent us to a local restaurant where we had one of our best meals. And waking up in a quiet area is very nice!
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property, poor location, NOISY
This is going to be a very mixed review. On the upside — the rooms are luxurious, large, clean and comfortable. The pool and pool area are lovely. HOWEVER, this property is strangely located for a premium hotel. It is not central to anything (so best for guests traveling by car) but neither is it a country property. It is located very near a racetrack and we were subject to the whining noise of racing cars almost the entire time. (Although not late into the night.) To top it off, there seems to be a dog kennel immediately next door, Lots of annoying on and off barking. In a failed and ridiculous effort to cover these noises, the hotel plays thumping dance music in the pool area from a boom box, like we were in a disco, not an upscale hotel where the average age of the guests appears to be about 60. As we tried to relax and enjoy the pool, we were assaulted on all sides by noise. The hotel manager was not responsive to our request to turn off the music, in fact was quite nasty about it. Oh, and PS, our rooms were not ready at check in time. We had to go to lunch while they finished getting the rooms ready.
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be a Church property! Helpful and friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to motocross field, but noise only in the morning
Stayed 1 night in Apr 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded, a great deal, easy access to Ubers!
Stayed 3 nights in Mar 2023

6/10 Okay

amy

Stayed 1 night in Dec 2022

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant boutique hotel
Exquisite boutique hotel. Exceptions I’m all aspects. The breakfast included was great in addition they offered eggs and bacon cooked to order. This was a great find and additionally it was 10 minutes from Sinatra and 10 from Cascais so perfect to experience these two gems. Both office managers were exceptional as well, friendly, helpful and very professional. Could not recommend more. Small boutique hotel.
Stayed 1 night in Oct 2022

6/10 Okay

Luca

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Arrived and immediately was told no cable or Wi-Fi, if I wanted to cancel I could get a refund. And go where at 3:30, I was in the middle of nowhere. Difficulty with safety deposit box, ended up not using it.
Stayed 1 night in Oct 2022

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property are amazing.
Stayed 3 nights in Sep 2022

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended boutique hotel. Very authentic feeling
Stayed 2 nights in Aug 2022

10/10 Excellent

Chrys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was stunning. While the outside maintained the original look of the Bishop's residence the rooms inside were totally remodeled and lovely. Our only challenges were the smell of the sewage in the bathroom and the bugs. Had we kept the windows closed and used the air conditioning the bugs wouldn't have been a problem but the cool fresh air outside was too nice to resist.
Stayed 2 nights in Aug 2022

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was previously a bishop’s home, with a beautifully repurposed chapel, ample parking and a lovely pool. Great staff.
Stayed 2 nights in Jul 2022

8/10 Good

victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel! Staff was friendly and helpful.
Stayed 1 night in Apr 2022

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
Lovely place to stay. It was a little disconcerting having a car race track next to the hotel and we could hear the cars for the whole weekend. However, once in our room, we could not hear anything. Very convenient for all tourist attractions and beaches at Cascais are amazing!
Stayed 2 nights in Nov 2021

4/10 Poor

ilay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Teng Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Large room with nice amenities
Very large room with nice amenities. Excellent free parking facilities. The bed was not the most comfortable and did not have a comforter blanket though. The staff were nice and friendly. I enjoyed my stay at this boutique house.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeting by receptionist Carla and given excellent advice about how to spend our limited time about the area. The room was perfect, absolutely spotless and with all the amenities one would hope for,
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paco do Bispo is a lovely old property which has been excellently brought up to date. The rooms are clean and tidy as is all of the rest of the hotel. Breakfast is always fresh and replenished frequently. The lounge is unique, being an old chapel. The highest praise must go to the staff who were great. We had some unfortunate circumstances during our stay, but the staff - and especially Margarida and Carla were absolutely superb with their help and concern. We do not hesitate to recommend this hotel to the highest degree.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this is s boutique hotel (Bed and Breakfast), it is of course a nice place. We are a family of 4 (with 2 teenage kids) and booked the large suit at the top of the house. Plenty of room for all. Kids reported that the sofa-bed was comfortable. The breakfast (incl) is very good and staff were very friendly/helpful: we could leave our big suitcases with them after check-out so we could go to the local Pena Palace etc. by car. Staff also speak good English (in case you don’t have a Portuguese wife as I do :-) However, one small point of criticism: although the single bathroom in the suite looked really nice, it was a case of ‘form over function’: no (shelf) space to put ANY toiletries... Also note that the advertised ‘hot tub’ is a (nice) “bath with jets” and not a stand alone unit or so.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very zen till Sunday, when a Porsche race track operated. Lovely service, ending at 8:00 at night. The bathroom was incredible.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning property
Beautiful heritage property, boutique hotel with lots of character and original finishings
Stayed 3 nights in May 2019
Response from Paço do Bispo on 22 May 2019
Dear Guest, Thank you for your comment, we hope to welcome you again. Kindest Regards, Paço do Bispo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique facility well appointed. Very informative and helpful host
Stayed 2 nights in Apr 2019
Response from Paço do Bispo on 19 May 2019
Dear Guest, Thank you for your comment, hope to welcome you again. Kindest Regards, Paço do Bispo

10/10 Excellent

ANDERS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Paço do BIspo on 19 May 2019
Dear Mr. Anders, Than you for you coment, hope to welcome you again. Kindest Regards, Paço do Bispo

6/10 Okay

Verified traveller

Liked: Staff & service
An ok stay.
It’s a new place so may need more time to adjust but some of the pillow cases smelled bad (like not dried/washed properly), room & bathroom were freezing when first entered, finally breakfast was just minimal.
Stayed 1 night in Jan 2019
Response from Costa on 30 Jan 2019
Good morning Dear guest, We want to thank you for your quotation, we will try to change and improve our services. We hope to see you again. Kindest Regards, Catarina Carvalho.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel in a 250+ year old mansion, wonderful! Staff was very attentive and gracious, hotel is clean and modern. Will definitely return whenever we are in Lisbon. Could use some additional references for eating close, have to drive o all suggested restaurants.
Stayed 3 nights in Dec 2018
Response from João Botelho da Costa /Manager on 11 Dec 2018
Thank you very much for your kind words of appreciation. We look forward to welcome you once again, in our Paço do Bispo Boutique House, Yours sincerely,

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel.
Enjoyed my stay. The hotel was very clean and likely recently renovated. Breakfast was simple but perfectly adequate. Staff were friendly. The maid could Janet men more generous with toiletries.
Stayed 3 nights in Oct 2018
Response from Catarina Carvalho on 1 Nov 2018
Dear Mr. Bryan, Thank you for your preference and your comment on our boutique house. We hope to welcome you again. Kindest Regards, Paço do Bispo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Would definitely stay again, excellent service and rooms, lovely facilities.
Stayed 1 night in Oct 2018
Response from João Botelho da Costa / Manager on 11 Dec 2018
Thank you very much for your kind words of appreciation. We look forward to welcome you, once again, in a near future, in our Paço do Bispo Boutique House, Yours sincerely,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

KB, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean room, comfy bed. Only negative is the breakfast - other than the made to order eggs which were very good, the rest was pretty much inedible: the cheese had been left out and tasted more like cheesefood as opposed to real cheese and the bar/lounge closes at 8 pm . . . . but the room itself was very comfortable and the staff was very accommodating! Just don't plan on a typical European breakfast.
Stayed 2 nights in Oct 2018
Response from João Botelho da Costa / Manager on 11 Dec 2018
Thank you very much for your comments. They are very important to us. We look forward to welcome you, once again , in our Paço do Bispo Boutique House, Yours sincerely

10/10 Excellent

vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay if you want peace and quiet, the area is stunning and the staff is very friendly, the breakfast has too much to choose from, even if you want something extra that’s not available on the buffet table, well recommended!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Friendly staff. Clean and spacious.
Both myself and my partner enjoyed a four day, trouble free experience. All because of the hotel and its friendly and helpful staff. Highly recommend.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a Gem
We had a couple of days to kill before heading to the Atlantic coast for the family holiday surfing and bodyboarding. This place was perfect! Everyone loved it. We stayed by the pool all day used Uber to find local Portuguese restaurants at night. The room was perfect for our family of 4: a split level set-up with the main double bed upstairs, and everything t you would expect from a top apartment in the lower level. One morning, when they thought they were busy, we were offered breakfast in our room.....which was delicious.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms! Amazing Location! Amazing staff!
My wife and I stayed here on our visit to beautiful Sintra, Portugal. The rooms were externally clean, new and beautifully designed. The pictures on site are an exact representation of the property so there are no surprises. The breakfast was delicious and gourmet. For example the orange juice was natural. The croissants were delicious. Everything worked. The air condition was excellent. The water pressure and temperature was excellent. As a world traveler in 4+ star properties this is must try! Thank you Paço do Bispo Boutique House!
Stayed 3 nights in May 2018

10/10 Excellent

Constant

Travelled with partner, Travelled with group
Magnifique! Et unique. Merci beaucoup
Stayed 1 night in Apr 2024

10/10 Excellent

LUCIA BARRERA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy linda, pasamos un tiempo increíble
Stayed 1 night in Feb 2024

6/10 Okay

Veikko

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Remote location. No restaurants nearby.
Stayed 5 nights in Oct 2023

10/10 Excellent

INGUN

Stayed 1 night in Apr 2023

10/10 Excellent

Pierrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023