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Vila Gale Collection Palacio dos Arcos Hotel

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Luxury
5.0 star property
9.6

Exceptional

Tranquil escape in Lisbon's heart

Surrounded by a serene garden, this property offers a tranquil escape with easy access to Lisbon's attractions. Delight in the indoor pool, spa, and top-quality breakfast, ensuring a luxurious and relaxing stay.

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is €196
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room, Balcony, Pool View

Balcony view

Double or Twin Room, Balcony, Pool View

8.4 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bath and shower
Furnished balcony or patio
Soundproofed rooms
Individually decorated
Air-conditioning
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Double Room Single Use, Balcony

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bath and shower
Furnished balcony or patio
Soundproofed rooms
Individually decorated
Air-conditioning
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, Balcony, Sea View

Premium Double or Twin Room, Balcony, Sea View

Premium Double or Twin Room, Balcony, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Designer toiletries
Furnished balcony or patio
Soundproofed rooms
Individually decorated
Air-conditioning
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (+1 Child Extra Bed)

Minibar, in-room safe, individually decorated, desk

Double or Twin Room (+1 Child Extra Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bath and shower
Furnished balcony or patio
Soundproofed rooms
Individually decorated
Air-conditioning
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

Minibar, in-room safe, individually decorated, desk

Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bath and shower
Furnished balcony or patio
Soundproofed rooms
Individually decorated
Air-conditioning
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031

What's nearby

  • Oeiras Parque - 18 min walk - 1.6 km
  • Carcavelos Beach - 5 min drive - 4.4 km
  • Belém Tower - 9 min drive - 8.1 km
  • Jerónimos Monastery - 11 min drive - 8.8 km
  • Costa da Caparica Beach - 24 min drive - 28.2 km

Getting around

  • Paço de Arcos Station - 3 min walk
  • Rua Damião de Góis Stop - 9 min drive
  • Lisbon (LIS-Humberto Delgado) - 34 min drive

Restaurants

  • ‪Os Queques da Linha - ‬6 min walk
  • ‪Panorama Loft & Garden - ‬10 min walk
  • Daruma
  • ‪Bib's Crew - ‬3 min walk
  • ‪Madrasta - ‬5 min walk

About this property

Vila Gale Collection Palacio dos Arcos Hotel

Luxury family-friendly hotel near Carcavelos Beach
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Vila Gale Collection Palacio dos Arcos Hotel. Indulge in a body treatment, hydrotherapy and a massage at Satsanga, the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), an electric car charging station and babysitting (surcharge)
  • 1 meeting room, a porter/bellboy and concierge services
  • A lift, a banquet hall and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 76 individually decorated rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LCD TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12.50 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,228 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1490
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 4156
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Frequently asked questions

Does Vila Gale Collection Palacio dos Arcos Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Vila Gale Collection Palacio dos Arcos Hotel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Vila Gale Collection Palacio dos Arcos Hotel on 14 Nov 2025 start from €194.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vila Gale Collection Palacio dos Arcos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vila Gale Collection Palacio dos Arcos Hotel?

Self-parking is available for EUR 12.50 per day.

What time is check-in at Vila Gale Collection Palacio dos Arcos Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Vila Gale Collection Palacio dos Arcos Hotel?

Checkout is at noon. Late checkout is available for EUR 45 (subject to availability).

Where is Vila Gale Collection Palacio dos Arcos Hotel located?

This family-friendly Oeiras hotel is located on the riverwalk, within 3 mi (5 km) of Oeiras Parque and Carcavelos Beach. Tamariz Beach and Belém Tower are also within 9 miles (15 km). Paço de Arcos Station is only a 3-minute walk and Caxias Station is 20 minutes.

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Reviews

Vila Gale Collection Palacio dos Arcos Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 356 out of 451 reviews
Rating 8 - Good. 80 out of 451 reviews
Rating 6 - Okay. 11 out of 451 reviews
Rating 4 - Poor. 3 out of 451 reviews
Rating 2 - Terrible. 1 out of 451 reviews

Reviews

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place thoroughly recommend it
Stayed 3 nights in Jul 2023

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, and relatively new. Beautiful pool and great breakfast. Best hotel in Oeiras for the money.
Stayed 2 nights in Aug 2022

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
Stayed 6 nights in Oct 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und gut. Schöner Pool Kritik: Kaffeemaschine nur auf Anfrage auf dem Zimmer Kaffeekapseln muss man immer wieder neu ordern.
Stayed 4 nights in Oct 2025

10/10 Excellent

tom joel roltsch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
Stayed 2 nights in Sep 2025

4/10 Poor

Ron

Disliked: Cleanliness, property conditions & facilities
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joaquín Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran opción cerca de Lisboa. El hotel es precioso y el servicio es de primera.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente estadia como sempre, já fiquei várias vezes e sempre impecável
Stayed 8 nights in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every aspect. Obrigado!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very kid friendly
Stayed 9 nights in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Stayed 8 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Stayed 6 nights in Aug 2024

10/10 Excellent

JANETE GOMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei o hotel muito bonito Piscina muito boa
Stayed 2 nights in Jul 2024

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met mooie,rustige omgeving, lekker eten, vriendelijk personeel
Stayed 4 nights in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

Excelente hotel, ótima localização, estacionamento excelente, tudo ótimo, só precisa aspirar melhor o carpete do quarto pois o mesmo nem sempre era limpo.
Stayed 9 nights in Jun 2024

10/10 Excellent

Yosra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellente journée
Stayed 1 night in May 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo nota 1.000000!

Fiquei simplesmente Maravilhada com esta propriedade! Incrivelmente Linda e completa! Tudo nota 1.000000!
Stayed 1 night in Nov 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene ci riandrei.
Stayed 2 nights in Nov 2023

8/10 Good

himanshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average hotel with five star label

Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023