1/5 Terrible
Ryan M.
12 Jul 2022
Beautiful Place / Horrible Property Manager
Its unfortunate that this place has the absolute worst property manager I have ever met. She was the most rude and crazy person I have ever dealt with that works in customer service. As a law enforcement officer, i find it hard to be shocked by people anymore, however the way she treated and spoke to my wife and I boggled my mind.
Its very sad that such a beautiful, well maintained place is ran by such a terrible person. I tried writting a detailed rant on our experience however ran out of characters and was only half way done, so I will summarize. Note that I have never been one to complain about services or write reviews. This is a first for me but i thought it necessary.
*did not answer messages on vrbo prior to arrival. Had to contact vrbo customer service to get a hold of property manager to confirm booking and get check-in information
*literally screamed at us for pulling into parking lot 2 hours prior to check in when we were only
trying to see where the place was before heading into town for lunch
*verbally attacked my wife's hairdresser on our wedding day for coming to the cabin and scared her to the point of her being afraid to do my wifes hair and to the point that the hair dresser called the makeup artist and warned her to be careful when she arrived.
*screamed and yelled at me for having two people (hairdresser and makeup) come to the cottage without her permission for our wedding.
*tried to kick us out a day early (check out was next day) on our wedding day citing VRBO overbooked her and owed her 4,000 Euro.
*tried to make me get my credit card to pay her what she claimed VRBO owed her.
*once she realized she had her dates wrong. She would not apologize and continued to blame vrbo for her mistake.
*I had to use my experience / communication skills as a law enforcement officer to calm her down add to get her to stop screaming and slamming doors.
The property manager did try to make up for her actions by leaving some champaign, chocolate and two roses in the cottage upon our return from our wedding ceremony. However, after the multiple negative interactions (and her trying to ruin my wife's most important day) it seemed far too little too late.
The hairdresser and makeup artist (who were locals) were so appalled by the property managers behavior that they apologized on her behalf multiple times. I think they were embarrased at how she was portraying Ireland.
Dont rent here for a wedding!
Stayed 3 nights in Jun 2022