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"The location of the hotel is good, close to city centre, railway station and The Barbican. Car parking is good and reasonable price. Reception is very welcoming and staff very helpful. Our double room seemed a little dated in furniture and underneath the desk were a lot of biscuit crumbs which then makes you think the room wasn’t cleaned properly. Reported to reception and they dealt with problem immediately. Bathroom also very dated and basic. Comfortable bed. Unfortunately the windows were of a poor quality and they rattled constantly through the night due to windy conditions. We didn’t eat at the hotel but the bar was very comfortable and welcoming. Overall disappointing but willing to stay again if standard of room could be improved."

"Excellent spa and swimming facilities, a highlight of our stay! Would come back just to use them again."

"Such a wonderful relaxing hotel Lots of chill out areas. All staff excellent, well mannered and helpful."

"From check in the staff were so friendly, helpful and very welcoming. The room was lovely and clean. The beds were so comfy and slept really well. Breakfast was amazing and again the staff were lovely. Great location for accessing parts of Plymouth on our trip. Highly recommend and would certainly stay here again."

"A wonderful welcome at reception and an upgrade to an executive room was especially pleasing. The location and external appearance are perhaps the hotel’s less positive features, but the quality of my room & brilliant customer service more than made up for slight reserves about the location. "

"Great loco"

"Friendly reception staff, pool attendants and shop. Great location and accommodation. We stayed in the 12 berth and it was really spacious. Would go back again and would highly recommended."

"very central"

"Came by train. Breakfast good."