Livermore Hotel Guide - Romantic Hotels in Livermore, California

"Terrible experience from start to finish: • Check-in was supposed to be at 3:00 PM — no room was available when I arrived at 3:30 PM • Waited over an hour and wasn't given a room until 4:20 PM • The room had NO bed sheets and NO pillows — completely unprepared • Asked to cancel and was told by the receptionist they could do nothing • I had already been charged and received nothing close to what was promised Zero accountability, zero effort. Would not recommend."

"I was racial profiled and put out my room I want my money back was only in the room for a few hours ,staff was very rude"

"Customer service was amazing the staff went above and beyond this is our new go to hotel when in San Jose"

"Great shoreline walk near the hotel. Great food next door at Horatios. Staff was helpful. Hotel needs updating."

"Awesomeness "

"We asked for extra pillows and no one came to bring them. Also, front desk was rude and unprofessional when inquiring about the Wi-Fi information."

"As a guest paying for parking that has a long truck that I had to go around which made inconvenient. Another thing as the room do have coffee machine but come with no water in the room which makes guest go out of the way to get water. When asking for water you have be Hilton reward member and if your not you will not get any . The person handing out water not nice. As well for everyone to be aware to check the iron since during my stay the iron ruin a whole outfit that I needed for my work conference the next day. I still have not gotten any contact from management regarding fixing this situation and Hilton itself is not willing to give reinvestment for the value of the clothes that it ruined . Which is upsetting as a loyal Hilton member."