Dear Joe,Thank you very much for your opinion.We are very happy that we have meet your expectations and hope that this mean that we will see you in the future ones again!Best regardsSylwia JedrzejewskaGuest Experience Manager

Dear Mr. PatriciaThank you for your wonderful review of L'Azure Hotel.We are very happy to receive your opinion, thank you very much for trusting us and for letting us make your holidays memorable. We hope that at the end of your visit to the hotel you had a good time back home. Hopefully we will meet again soon!Until next visit!Best regards,Sylwia JedrzejewskaGuest Experience Manager

Estimado Christopher,Apreciamos su positiva valoración.Ha sido un placer hospedarle, gracias por elegirnos. Por otro lado, lamentamos que haya tenido problemas con el cajero automático durante su visita. Su favorable valoración nos permite comprobar que su experiencia con nosotros ha sido satisfactoria en general.Esperamos tener la oportunidad de volver a darle la bienvenida.Saludos cordiales,L'Azure Hotel

Dear Cesar,Thank you for taking the time to share your feedback.We regret that not everything was to your satisfaction.On behalf of Meliá we would be grateful if you could tell us about your experience of using the application in order to keep on improving.We hope you will consider staying with us again in the future. Best regards,L'Azure Hotel

Dear John,Thank you for this positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,L'Azure Hotel

Dear Guest,We are glad to receive such a positive review of your time at L'Azure Hotel.We're delighted to hear that you had a wonderful experience and appreciated our high quality offerings and facilities. It's also fantastic to know our staff provided a welcoming, friendly service, and we will be sure to pass on your kind words.We look forward to welcoming you back.Best wishes,L'Azure Hotel

Dear Steve,Thank you for such a great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope we have the pleasure of seeing you on future occasions. Best regards,Pere TravagliaGeneral ManagerL'Azure Hotel

Dear Ian,Thank you very much for this kind review of your recent stay.We are delighted to hear that you found our reception staff to be especially nice and helpful, and that you appreciated our convenient location and cleanliness. It's great to know that you enjoyed our rooftop pool and bar as well.We apologize for any inconvenience you experienced in the restaurant, particularly with the temperature of the breakfast items. We strive to provide a variety of options and maintain high-quality standards, so your feedback is important to us. Our front cooking concept allows our chefs to prepare dishes upon request, ensuring freshness and customization for our guests. We will certainly take your comments into consideration as we continue to improve our services.We look forward to welcoming you back on future occasions. Best wishes,

Dear Marion,Thank you very much for sharing your positive review of your stay at L'Azure Hotel.We are thrilled to hear that you found our hotel amazing and suitable for both couples and families. It's also great to know that you appreciated the cleanliness of our rooms, restaurants, and rooftop pool area. Our team works hard to maintain high standards of cleanliness and service, and your feedback is a testament to their efforts.It would be our pleasure to have you return on another occasion. Very best wishes,

Dear Michael,Thank you for your feedback.We are delighted to hear that you enjoyed our modern and clean facilities, rooftop pool and bar, comfortable beds, and helpful staff. It's great to know that our breakfast, including the complimentary champagne, was to your liking. We appreciate your kind words about our location and the variety of amenities we offer.We apologize for any inconvenience caused by the noise from other rooms and the glass partition in the bathroom. Our windows are double-glazed to minimize noise, but we understand that it may not be enough in some cases. As for the bathroom design, we have taken note of your feedback and will consider it for future improvements. We always strive to provide the best possible experience for our guests.We hope that we can welcome you back in the future. Kindest regards,

Dear Owain,Thank you for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again on your next visit.Best wishes,Pere TravagliaGeneral Manager

Dear Kellie,Thank you for taking the time to share your feedback at L'Azure Hotel.We are glad to hear that you appreciated the cleanliness of our rooms and the amenities provided. Our team works hard to ensure that our guests have a comfortable and enjoyable stay.However, we are sorry to learn about your dissatisfaction with the service, food, and pool conditions. We take pride in offering a high standard of service and a diverse range of culinary options at our front-cooking restaurant. We apologize if your experience did not meet your expectations. Regarding the pool, we maintain strict hygiene standards and regularly monitor the water quality to ensure a safe and enjoyable environment for our guests. We will investigate your concerns and take appropriate measures to address any issues.We hope to have the opportunity to welcome you back in the future for a more positive experience. Kind regards,Pere TravagliaGeneral Manager

Dear Carol,Thank you for taking the time to share your wonderful experience at our hotel.We are delighted to hear that you enjoyed your room, the excellent lighting, and our beautiful rooftop terrace and pool. It's great to know that our breakfast met your expectations and that our team promptly fixed the small issue with your shower. We appreciate your feedback regarding the pool opening times. Our pools open at 10 am to ensure proper maintenance and cleaning, but we understand your preference for enjoying the sun earlier in the day. We will take your suggestion into consideration for future improvements.We are thrilled to know that you would happily return to our hotel. We look forward to welcoming you back on your next visit,Carmen Bajo Deputy Manager

Dear Alejandro,It was a pleasure to receive this kind review of your time with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Benji ChertoFront Office Manager

Dear Javier,Thank you for this feedback concerning your recent visit to L'Azure Hotel.We are happy to know that you considered our high standards and service to be top-notch. Our team works hard to maintain high standards and provide a comfortable stay for our guests. It's great to know that our efforts have paid off during your visit.If you have any doubts, you can check our answers to the most frequently asked questions on our websiteWe look forward to welcoming you back for another memorable stay. Kind regards,Xavi AlonsoDirector Comercial

Dear Annetta,Thank you for taking the time to review your stay.We are delighted to hear that you had a great stay and enjoyed the modern decor and welcoming atmosphere created by our friendly staff. It's great to know that our convenient location, close to shops, restaurants, and the beach, added to your overall satisfaction.We look forward to welcoming you back on a future occasion.Best regards,

Dear Guest,Thank you for taking the time to review your visit.We regret to learn that you encountered some issues during your stay. Regarding the food, we strive to offer a variety of dishes at our front cooking restaurant, including national and international options, as well as catering to guests with dietary restrictions. We appreciate your feedback and will take it into consideration. We apologize for the inconvenience caused by the housekeeping incident and the misunderstanding with the Do Not Disturb sign. We will address this matter with our team to ensure better communication in the future.We are sorry to hear that the temperature of your room wasn't ideal for you. All our rooms have air conditioning, please do let us know at the time if you have any concerns our team is always on hand to assist with any adjustments that might be needed. As for the pool closing time, we close it at 8 pm to ensure the safety and well-being of our guests. We apologize if this caused any inconvenience during your stay. Lastly, we are disappointed to hear that you found our staff to be unfriendly. We pride ourselves on providing excellent customer service, and we will work on improving our team's communication and approachability.We hope we may have the occasion to welcome you back for an improved experience.Kindest regards,

Dear Julio,Thank you for positively reviewing your visit.We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We hope that you will stay with us again many more times in the future. Best wishes,Pere Travaglia General Manager

Dear Arnon,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that our friendly staff made a lasting impression on you and that you would consider returning. Our team works hard to provide exceptional service to all our guests, and it's always rewarding to know that their efforts are appreciated. It's also great to know that you found our hotel clean and well-maintained, as we strive to create a comfortable and welcoming environment for our guests.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Pere TravagliaGeneral Manager

Dear John,Thank you for taking the time to share your review.We are delighted to hear that you enjoyed our great buffet breakfast and delicious dinner.We, however, are sorry for any inconvenience regarding the coffee machine and the juice machine being unavailable during your visit. Nevertheless, we appreciate your patience and understanding regarding this.We hope to have the pleasure of seeing you on a future visit.Best regards,Carmen BajoDeputy Manager

Dear Annabella,Thank you very much for your review.We are delighted to hear that you enjoyed our beautiful property and the fantastic breakfast buffet. Our team takes pride in offering a wide variety of high-quality food options and presenting them in an appealing manner.We apologize for the inconvenience you faced regarding the amenities and the service provided by our staff. We appreciate your feedback and will use it to improve our services. Our goal is to provide an exceptional experience for all our guests, and we will work diligently to ensure that our staff is more proactive and attentive to our guests' needs.We hope to welcome you back. Best wishes,

Dear Sian,Thank you for this positive review of your stay at L'Azure Hotel.It is rewarding to know that you had such a pleasant experience with us; our guests' satisfaction is our highest reward.We look forward to the pleasure of welcoming you back. Many thanks again,Xavi AlonsoSales Manager

Dear Alan,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back again in the future. Best wishes,Pere TravagliaGeneral Manager

Dear Ikram,Thank you for letting us know that you enjoyed your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again. Best wishes,Pere TravaligaGeneral Manager

Dear Cristian,Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us. Your satisfaction is our highest reward and will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again in the future.Best regards,Fran CabelloF&B Manager

Dear Guest,Thank you for taking the time to share your feedback.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.It would be a pleasure to have you return on your next visit to Lloret de Mar. Kind regards,Xavi Alonso Sales Manager

Dear Guest,Thank you so much for your positive feedback.While we are pleased to know you appreciated the comfort of your room and our convenient location, we regret that you were not completely satisfied with your stay. Our check out time is 11am but we also understand that there may be delays, either for breakfast or for other reasons. We are understanding because we know that in L'Azure time stands still. We usually contact guests to check the time or day of departure, as well as to inform them of the porterage service. We are sorry if in your case there was duplicity in our communication.We hope that we can see you again soon. Kind regards,Andrea JuanAccommodation Manager

Dear Guest,Thank you for such a positive review.We are so glad to hear that you enjoyed your stay. We all aim to provide a memorable experience and we are delighted that we were able to exceed your expectations. Thank you for highlighting the comfort of our rooms, it is a pleasure to know you appreciated them. Your kind words about the friendly and professional service you received from our team members are much appreciated.We look forward to welcoming you back on future occasions. Best wishes,Carmen BajoDeputy General Manager

Dear Oleksiy,Thank you for your review.We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again.We are delighted we were able to tempt your taste buds with our high-quality dining options.It would be our pleasure to have you return for another memorable experience!Best wishes,Pedro MesaF&B Manager

Dear Jessica,Thank you very much for your recommendation.We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts.We appreciate your valuable feedback on our amenities as well as the standards we maintain.We look forward to welcoming you back on a future visit.Kind regards,Xavi AlonsoSales Manager

Good morning, Thank you very much for your feedback. We much apreciated!! We hope to see you soon!

Dear John, Thank you for leaving us this review of your recent stay. While it is always a pleasure to welcome a returning guest, we are very sorry to know that your time with us fell below what you expected of us, and sincerely apologize for any inconvenience. A member of our team will be in contact with you directly to discuss the issues you mention. The whole team hope to have the pleasure of seeing you again. Best wishes, Andrea Juan, Directora de Alojamiento

Dear Maja, Thank you very much for your recommendation. We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet. We look forward to seeing you again on your next stay! Best wishes, Pere Travaglia, General Manager

Dear Liam, Thank you for this positive review of your stay. We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. The entire team look forward to welcoming you back on a future visit. Kind regards, Pere Travaglia, General Manager

Dear Guest, Thank you for taking the time to share your review. We are delighted to know that you and your family enjoyed your recent stay with us and appreciated our high standards. We are proud of the exceptional service our team members deliver so it's really rewarding to receive your positive feedback. As you mention, our outdoor pool is not heated as due to the high temperatures we experience in summer this is not a necessity; the water temperature is on average 23-25 degrees centigrade. Rest assured we have noted your concerns and will take these into consideration so that we can make every guests stay perfect. We look forward to welcoming you back. Kindest regards, Pere Travaglia, General Manager

Dear Gavin, Our sincerest thanks for this positive review of your stay at our hotel. We're glad you had a great stay in our hotel. We look forward to seeing you again. Best wishes,

Dear Guest, Thank you for such a positive review. We are pleased that we were able to meet your expectations with our high standards and strategic location. We look forward to welcoming you back on a future occasion. Best wishes,

Dear Bieke & family ,Thank you for this positive review.We are all really happy that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back on a future visit.Kind regards,Carmen BajoGeneral Manager

Beste Nienke,Hartelijk bedankt voor uw fijne review.Uw opmerkingen over de netheid van onze kamers en de staat van het hotel zijn een bevestiging van ons streven naar uitmuntendheid. Het is geweldig om te horen dat onze service aan uw verwachtingen heeft voldaan en dat de voorzieningen in uw kamer bij hebben gedragen aan een heerlijk verblijf. Bij L'Azure Hotel zijn we toegewijd aan het leveren van een onvergetelijke ervaring voor al onze gasten.Graag tot een volgende keer!Benji ChertoFront Office Manager

Estimada Raquel,Agradecemos enormemente que haya dedicado tiempo en compartir su opinión sobre su estancia en el L’Azure Hotel.Nos complace saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación cumplieron con sus expectativas al 100%. Es un honor recibir comentarios positivos como los suyos, reflejando el esfuerzo y la dedicación de nuestro equipo. Lamentamos las molestias que el ruido del campo de fútbol cercano haya podido causar durante su estancia. Si bien es cierto que nuestra ubicación ofrece tranquilidad y comodidad, entendemos que eventos externos pueden impactar la experiencia de nuestros huéspedes. Aunque tales situaciones son poco frecuentes, trabajamos continuamente para garantizar el confort de quienes nos eligen.Esperamos tener el placer de darle la bienvenida nuevamente y superar todas sus expectativas en una futura visita. Reciba un cordial saludo,L'Azure Hotel

Estimada Raquel,Gracias por tomarse el tiempo de escribir sobre su experiencia en L’Azure Hotel.Nos complace enormemente que haya encontrado el desayuno de su agrado, destacando su calidad espectacular. Lamentamos las molestias que el ruido del campo de fútbol cercano haya podido causar durante su estancia. Si bien es cierto que nuestra ubicación ofrece tranquilidad y comodidad, entendemos que eventos externos pueden impactar la experiencia de nuestros huéspedes. Aunque tales situaciones son poco frecuentes, trabajamos continuamente para garantizar el confort de quienes nos eligen.Nos alegrará tener la oportunidad de volverle a saludar muy pronto. Atentamente,L'Azure Hotel

Estimado Luis,Estamos muy felices sabiendo que ha tenido una estancia perfecta en nuestro L'Azure Hotel.Es con gran satisfacción que recibimos su comentario transmitiéndonos que le agradaron nuestras instalaciones, apreciamos que nos eligiera.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Saludos cordiales,L'Azure Hotel

Chère Isa,Merci pour ce retour très positif.Nous sommes ravis d'apprendre que la beauté de notre établissement et l'accueil professionnel de notre équipe ont contribué à rendre votre séjour agréable.Il est particulièrement gratifiant de savoir que la suite avec sa vue imprenable et ses équipements haut de gamme, a été à la hauteur de vos attentes.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous recevoir une fois encore pour une expérience toujours de qualité.Cordialement,L'Azure Hotel

Dear Guest,Thank you for reviewing your recent experience.We are glad to hear that you appreciated our central location, away from the busy areas, and the adults-only section on the rooftop. It's also great to know that you enjoyed the variety of fresh food at our buffet and found our Wi-Fi and Chromecast-equipped TV to be satisfactory.We apologize for any inconvenience you experienced during your stay. Regarding the noise by the pool, our hotel is located in the heart of Lloret de Mar, and while we strive to provide a peaceful environment, external factors can sometimes be beyond our control. As for the parking fee, we offer private parking as an additional service for our guests' convenience. We understand that our housekeeping team may have been too loud in the mornings, and we will address this issue with them to ensure a more comfortable experience for our guests. We appreciate your feedback on the buffet setup and spa pricing, as we are always looking for ways to improve our services. Lastly, we apologize for any issues with housekeeping entering your room unannounced, and we will take measures to prevent this from happening in the future.We hope to see you again in the future. Best wishes,Pere TravagliaGeneral Manager

Cher Jean,Merci pour cet avis.Nous sommes ravis de constater que vous avez apprécié la propreté de votre chambre, l'état de l'hôtel et la qualité de notre service. En effet, nous disposons d'un parking, privé et sécurisé, payant.Nous espérons vous recevoir à nouveau très bientôt.

Beste Ann,Leuk dat u de tijd nam voor uw beoordeling.We zijn blij om te horen dat u genoten heeft van onze fantastische locatie, het zwembad op het dak en ons vriendelijke personeel. We betreuren het echter dat u enkele problemen heeft ondervonden met betrekking tot de schoonmaak en het ontbijt. We willen u verzekeren dat we de netheid van onze kamers zeer serieus nemen en we zullen uw opmerkingen delen met ons schoonmaakteam om verbeteringen aan te brengen. Wat betreft het ontbijt, we begrijpen dat het soms druk kan zijn en we zullen ons best doen om de tafelindeling en het personeel beter te organiseren om een soepelere ervaring te bieden. We zijn ook dankbaar dat u ons op de hoogte heeft gesteld van het probleem met de afvoer in de douche, en we zijn blij dat het snel is opgelost.Met vriendelijke groet en graag tot ziens,Xavi AlonsoSales Manager

Dear Ming,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our hotel to be good and appreciated the cleanliness, condition, and service. Our team works hard to maintain high standards and provide a comfortable stay for our guests. It's great to know that we were able to meet your expectations during your visit.We hope to have the pleasure of welcoming you back in the near future. Best regards,Carmen BajoDeputy Manager

Sehr geehrter Nicolas,vielen Dank für Ihre tolle Bewertung unseres L'Azure Hotel, Lloret de Mar.Es freut uns sehr, dass Ihnen die Lage unseres Hotels und das hervorragende Essen gefallen haben. Wir sind stolz darauf, unseren Gästen eine abwechslungsreiche und ausgewogene mediterrane Küche mit nationalen und internationalen Gerichten anzubieten.Wir schätzen Ihr positives Feedback zur Sauberkeit der Zimmer, dem Zustand des Hotels und dem Service. Unser Team arbeitet stets daran, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu bieten. Es ist schön zu hören, dass wir Ihre Erwartungen erfüllen konnten.Gern würden wir Sie einmal wieder bei uns begrüßen.Mit freundlichen Grüßen,

Cher François,Merci pour ce retour très positif.Nous sommes ravis de lire que vous avez apprécié la beauté et la propreté de votre chambre, ainsi que la qualité de notre nourriture. Il est également agréable de savoir que notre piscine sur le toit a été à la hauteur de vos attentes. Nous sommes fiers de nos installations et de notre emplacement idéal, à seulement quelques minutes à pied de la plage et des principaux points d'intérêt de la ville.Nous espérons vous recevoir à nouveau très prochainement. Cordialement,

Cher Yann,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Xavi Alonso Sales Manager