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Reviews of Hotel Condes de Haro

3 out of 5
Hotel Condes de Haro
Saturnino Ulargui, 6, Logroño, La Rioja

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 171 reviews" "
Rating 8 - Good. 94 out of 171 reviews" "
Rating 6 - Okay. 11 out of 171 reviews" "
Rating 4 - Poor. 4 out of 171 reviews" "
Rating 2 - Terrible. 1 out of 171 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Property conditions & facilities
Easy access around town, restaurants, attractions, shops. Will repeat again!!!!
Stayed 2 nights in Feb 2024
Response from ANA on 26 Feb 2024
Gracias Hector por su magnifica valoración y comentarios.Estaremos encantados de recibirle de nuevoSaludos cordiales

8/10 Good

Maria

Stayed 2 nights in Dec 2022
Response from Ana on 26 Jan 2023
Gracias María , por dedicar su tiempo a valorar nuestro hotel.Reciba un afectuoso saludo

10/10 Excellent

Linda

Stayed 1 night in Sep 2022
Response from Ana on 6 Oct 2022
Muchas gracias Linda por su valoración tan positivaEsperamos verle de nuevo siempre que visite Logroño.Reciba cordiales saludos

8/10 Good

Rita

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

I wasn’t able to make it due to the coronavirus travel ban. I have been trying to contact Expedia for days to be sure there is not going to be any charge, if someone can contact me I will appreciate the help.
Stayed 8 nights in Mar 2020
Response from Ana Tejada on 19 Mar 2020
Buenas tardes El hotel no ha realizado ningún cargo sobre su estancia no disfrutada. Tiene que contactar con EXPEDIA, para que le hagan el reembolso que solicita Saludos cordiales

8/10 Good

pankaj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal spot
Ideal spot for the pint I bars of Calle de Laurel
Stayed 1 night in Dec 2019
Response from a on 10 Dec 2019
Thank your very much Pankaj see you again

8/10 Good

paul

Liked: Staff & service, property conditions & facilities
Well located
Hotel was nice but a bit run down. Breakfast was very good. Location excellent.
Stayed 1 night in Sep 2019
Response from AANA on 16 Oct 2019
Hello Paul Thank you for your commnets

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ana on 18 Oct 2019
Hola Hector Gracias por dedicar su tiempo a valorar nuestro hotel. Saludos cordiales

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Arrived at hotel just befor 10am. Check in was 2pm but room was ready and we got to check in straight away. Hotel was easy to find in old part of town off a quiet street' with a few bars and places to eat.Hotel was modern. Room clean and spacious. Hotel was ideally suited for the famous Calle Laurel, only 4 mintues away. Breakfast was included. Normal continental meats, chheese,fruit,pastries,bread and yoghurts. Overall a great stay. Would certainly return.
Stayed 2 nights in Jul 2019
Response from ana on 16 Jul 2019
Thank you Michelle , we are very happy for your commnets. We hope see you again when you want. Best regards Ana

10/10 Excellent

Teresa, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the Cathedral and numerous tapas restaurants! Clean and friendly staff.
Stayed 2 nights in Aug 2018
Response from ana on 25 Sept 2018
Thank you very much Teresa. See you again

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
Shabby not four star, lucky to be three star
Staff were great, hotel shabby, our room had torn curtain, hole in ceiling, cracked tile in bathroom, and ac control hanging off eall
Stayed 2 nights in Jul 2018

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean three-star hotel in the heart of Logroño, close to great bars and restaurants.
Stayed 1 night in Jul 2018
Response from Ana Tejada on 30 Aug 2018
Gracias Erik , por us valoración Trasladaremos esta puntuación a todos nuestros departamentos Esperamos verle de nuevo saludos cordiales

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leave the car in the hotel garage and go explore!
This was out first time to Logrono and it was a 2 night city stop off as part of a self planned 'tour' into the Pyrenees from Santander. The hotel is right on the edge of the old town and the location is perfect for walking and for visiting the museums and sampling the food and wine in the local area. There is secure underground parking and we left the car there for our 2 night stay as it just wasn't needed. The hotel is comfortable and the staff friendly. No bar or restaurant, but there are so many in the surrounding streets just a short walk away that you can take your pick. The hotel is in a semi pedestrianised one way street so take care with the Sat nav instructions! Though so close to the nightlife there was no noise and we were very happy with our hotel choice and with Logrono as a destination.
Stayed 2 nights in Jun 2018
Response from A on 20 Jul 2018
Dear Andrew, Thank you for your comments, we hope see you again soon. Best regards. Ana Tejada

10/10 Excellent

Guy, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the center and the Camino
Nice hotel with a refurbished facilities. Near from all service, shops, restaurants and touristic attractions. Very helpful and friendly staff
Stayed 1 night in Sep 2017
Response from ANA on 6 Sept 2017
Dear Guy Thank you very much for your comments. We hope see you again Best regards

8/10 Good

Rab, NI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very convenient to attractions and restaurants. Friendly, helpful staff. Good breakfast. Advise using public underground parking - very close to hotel as hotel's own carpark has very narrow access.
Stayed 1 night in Aug 2017
Response from Ana Tejada on 28 Aug 2017
Dear Rab Thank you very much, for your comments . We hope see you again Best regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecellent wine and excellent local people
Excellent service and location. Close to everything. I mean, everything including the famed Calle Laurel
Stayed 5 nights in Jul 2017
Response from Director Condes de Haro on 10 Aug 2017
Thank you very much Jose We hope see you again Best regards Ana

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good location.
We picked Logrono after seeing it featured in a tv programme where the tapas choices available in the old town were praised and the comfortable hotel is ideally suited to stroll into town to sample those. Be aware nothing opens until 8pm. The hotel has car parking at €12 a night but beware of the very narrow turning down to level -2. Breakfast is a buffet affair in a strangely NY themed restaurant. The room was spacious, beds comfortable and had a good a/c system and a minibar ideal for cooling our water bottles
Stayed 1 night in Jul 2017
Response from Director Condes de Haro on 19 Jul 2017
Hi Jonathan Thank you very much for your comments , We are very satisfay that you enjoyed your stay with us and hope to see you again. Best regards

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel especially for the price
Overall the stay was good. Our room on the fourth floor did get warm at night even with the air conditioner running. Parking garage is very tight so if you have a larger car you may want to find optional parking.
Stayed 1 night in Jun 2017
Response from Director Condes de Haro on 19 Jul 2017
Hello Christine Thank you for your comments , we hope see you again Best regards

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Usually stay here when in Logrono, lovely staff, everything excellent
Stayed 1 night in Jun 2017
Response from Director Condes de Haro on 27 Jun 2017
Thanks a lot Gerald, We hope see you again Best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Stay
Only a short visit but found the hotel and staff rverthing we wanted. Staff pleasant and eager to help. Hotel convienent to the Old Town.A good experience.
Response from Director Condes de Haro on 20 Jun 2017
Hi Michael Thank you very much for your oppinion We hope see you again Best regards

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel near Calle Laurel
Hotel staff is a little cool, not as welcoming or helpful as at other hotels we visited. Room was awesome! Clean, comfortable, AC, blackout drapes---great for a long travel day. Hotel was located near Calle Laurel and was walking distance (15 minutes) to the train station and the car rental office. Paid breakfast was just OK.
Response from General Manager on 17 Nov 2016
Dear guest, Thank you very much for your oppinion see you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the front desk were very welcoming and helpful each time I encountered them. They also spoke English and French. I highly recommend this hotel.
Response from General Manager on 10 Oct 2016
Dear guess Thank you very much for your comments. We hope see you again best regards

8/10 Good

Randy, Tennessee, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained hotel close to the old city.
This is a fine, convenient place to stay for a short trip to Logrono. The staff were very helpful and speak English, if required. The old city and tapas area are quite close by, as are a couple of wineries that you can visit. The cost per night was reasonable.
Response from A on 7 Sept 2016
Hello Randy Thank your for your comments. We have some pillow more for our clients

6/10 Okay

jeffrey, NOttingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More information when booking
We had booked parking at the hotel and when we arrived the car park was next door and you had to drive down 2 floors. I have a large car Volvo XC60 and it was impossible as the turning area to go down was far to tight. I feel that they should be telling you if you have a large car then it is not possible to park in this garage. We then had to park in a public car park and this was something we didn't want to do as we had a lot of luggage etc. We would not have chosen this hotel if we had know this beforehand.

10/10 Excellent

Geoffrey, Sant Antoni de Calonge, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth staying at.
The hotel was in the centre of the city but in a quiet pedestrian street, close to everything. The staff were friendly and helpful. We would definitely stay here again
Response from General Manager on 17 Nov 2016
Hello Geoffrey Thank you very much for your oppinion . We hope see you again soon best regards

10/10 Excellent

Steve, Torrevieja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loads of great Tapas bars near
Would stay again. Ideal location for quality tapas bars
Response from General Manager on 7 Sept 2016
Thanks a lot Steve, We hope see you soon best regards

8/10 Good

Evelyn, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Logrono
Very nice hotel, comfortable room and helpful staff. Good value, good location in town. Lovely town too.
Response from General Manager on 7 Sept 2016
Thank you very much Evelyn Best regards

8/10 Good

Erika, Texas

Liked: Cleanliness
Small Room european Style! AC turns itself off when u remove the room key when exiting. Exellent location near el laurel zone where all the good food and fun hang out Places. Close to three Local wineries within walking distance. Franco-espanola , Marques de Murrieta y Vina ijalba . Great people!

10/10 Excellent

Kevin, New Haven, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was perfectly located, very clean, very modern, and a very pleasant place to stay. I only stayed one night, but I will definitely return to this hotel the next time I visit Logroño. The people who work there were very nice to me, and I could not ask for a better place at a truly reasonably price.
Thank you very much Mr Kevin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff.
Right on the edge of the old part of town. Just a few blocks to the "tapas crawl". Everything worked - elevator, bathroom, wifi. Room was large by European standards. Staff was very helpful and spoke very good English. Breakfast was a bit disappointing, there was better just around the corner.

6/10 Okay

ramonk

Liked: Cleanliness, room comfort
Comfortable but ordinary
Hotel location was good and staff friendly. Breakfast was good. This is a good hotel if all you want is a clean comfortable room. There was no internet and no added frills.

8/10 Good

ramonk

Liked: Cleanliness, staff & service, room comfort
walking camino de santiago
nice rest stop while walking camino de santiago. close to all ammenities. short walking distance to centre of town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

K, GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOT IN AT THE LAST MINUTE
THIS WAS A GREAT STAY. AT CHECK LEARNED WE GOT THE LAST SPECIAL RATE. LOBBY VERY CLEAN AND ATTRACTIVE. OUR ROOMS WERE PRETTY CLEAN, & NICELY DECORATED. THE SHOWER WALLS COULD HAVE BEEN CLEANER, BUT OVERALL GOOD. LOCATION WAS CLOSE TO THE FAIR GROUNDS. A BIT OF HIGHWAY NOISE THOUGH. WE WOULD DEFINITELY STAY HERE AGAIN. BEST OF ALL NO BED BUGS!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubber Mattress covers
Only problem we had was the rubber mattress cover mon the bed. It made the bed uncomfortable as I woke up sweating....

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in May 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo.La cama muy cómoda y bien iluminado. Es céntrico una muy buena opción!
Stayed 2 nights in May 2024
Response from ANA on 13 May 2024
Gracias María por su magnifica valoración y comentarios.Esperamos que nos elija de nuevo en sus próximas visitas.Reciba un afectuoso saludoAna TejadaDirectora

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable me encantó! la habitación súper cómoda, muy limpia tengo que destacar que el personal es maravilloso, muy amables nos ayudaron incluso antes de llegar a la estancia llegamos bastante tarde y la chica de recepción fue muy amable con nosotros el chico que nos confirmó que la reserva estaba bien hecha se preocupo en devolver la llamada y fue muy atento no podemos poner ni una sola pega ni por el personal ni por la habitación de 10 todo
Stayed 1 night in Dec 2023
Response from Ana Tejada on 21 Dec 2023
Muchisimas gracias Laura por su valoración tan positiva y sus comentarios sobre nuestro hotel y personal. Estaremos encantados de recibirles de nuevo siempre que regresen a nuestra ciudad.Reciba un afectuoso saludo y les deseamos una muy FELICES FIESTAS.

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ana Tejada on 21 Dec 2023
Gracias José Antonio por dedicar su tiempo a valorar nuestro hotelReciba un cordial saludo y FELICES FIESTASÇ

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
En general aceptable
Stayed 2 nights in Oct 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ana on 30 Aug 2023
Muchas gracias Rafael por su magnifica valoración de nuestro hotel.Esperamos que nos elija de nuevo para sus próximas estancias.Reciba un cordial saludo

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une excellente halte à Logroño
Hôtel très bien situé près du centre ville, auquel on accède à pied en 5mn. Chambre propre et spacieuse. Parking payant sous l'hôtel.
Stayed 1 night in Jul 2023
Response from Ana on 21 Aug 2023
Merci beaucoupp Sylvie,

6/10 Okay

omar

Aceptable
Hotel muy bien situado pero algo antiguo. El parking muy pequeño. El baño es antiguo. Para 1 noche suficiente pero no para larga estancia.
Stayed 1 night in Aug 2023
Response from Ana on 21 Aug 2023
Gracias Omar por dedicar su tiempo a valorar nuestro hotel.

10/10 Excellent

ANTONI

Buena ubicación
Stayed 1 night in Aug 2023
Response from Ana on 21 Aug 2023
Gracias Antoni por su magnifica valoración.Reciba un cordial saludo

8/10 Good

JESUS ALBERTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CENTRICO Y CONFORTABLE
Stayed 2 nights in Jul 2023
Response from Ana on 21 Aug 2023
Gracias Jesús por su gran valoraciónsaludos cordiales

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y servicio del personal, siempre atentos y dispuestos a hacer tu estancia lo mas agradable posible.
Response from Ana Tejada on 25 Jul 2023
Muchas gracias Carlos por su valoración y comentarios, nos agrada haber cubierto sus expectativas y esperamos que nos elija de nuevo si regresa a nuestra ciudad.

10/10 Excellent

ROCIO LEON

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado
Stayed 2 nights in Jul 2023
Response from Ana Tejada on 31 Jul 2023
Muchas gracias Rocío por su magnifica valoración de nuestro hotel.Esperamos que nos elija de nuevo en sus visitas a nuestra ciudad.Reciba un afectuoso saludo

10/10 Excellent

Edvanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo e confortável, recomendo
Stayed 6 nights in Jun 2023
Response from Ana Tejada on 25 Jul 2023
Muchas gracias Edvanda por su valoración tan positiva y comentarios.Reciba un afectuoso saludo de todo el equipo del hotel Condes de Haro

8/10 Good

Marc

Stayed 1 night in May 2023
Response from Ana on 26 May 2023
Gracias Marc por dedicar su tiempo a valorar nuestro hotel.Saludos cordiales