Outdoor pool, pool umbrellas, pool loungers
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Reviews of Marcelo Beach Club

3.5 out of 5
Marcelo Beach Club
Baguida Bord de Mer, en Face de Luxolin, Lomé

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Komi

Stayed 6 nights in Jan 2024

2/10 Terrible

rami

Stayed 6 nights in Nov 2023

10/10 Excellent

oluwaseyi

Travelled with group
Staff are very responsive. General excellent environment. Well recommended.
Stayed 2 nights in Sep 2023

2/10 Terrible

MELVIN, Chicago

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The worse vacation experience I have ever encountered. The Manager was incredibly rude. The staff was extremely unprofessional. Asking for any assistance like taxi service, billing inquiries, room upgrades, etc was a challenge. The property has not been maintained properly. Absolutely the worse customer service I have ever experienced. Located on a beautiful beach. Very disappointing how it is being managed.

8/10 Good

Victor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

MAMA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent,le seul bémol concerne la lenteur du service au restaurant. C’était trop long
Stayed 2 nights in Feb 2024
Response from La direction on 26 Feb 2024
Nous sommes heureux que vous ayez apprécié votre séjour dans notre établissement. nous sommes désolés pour le temps d’attente que vous avez eu. Vos critiques nous aident à nous améliorer, et nous en tenons compte. A très bientôt chez nous. L’équipe de Marcelo Beach

10/10 Excellent

Aurelie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était super, l’acceuil, le cadre, le personnel etc
Stayed 1 night in Aug 2023