Search Apartments in Long Bay

"The service is excellent, and the cuisine is delicious. The first room I stayed in had ants, and after informing the front desk, they came to wipe it down, but it didn't help. I was moved to a different room, and to my amazement, I discovered a large cockroach one night. I literally departed that night, even though I had to leave the following day. Worst of all, when I arrived to my friend's hotel, I discovered two little roaches in my suitcase. They need someone to come in and spray the property."

"Excellent place to relax and take in nature."

"Ms. Moore - Operations Manager was accommodating as well as Georgia who was very helpful at the time of booking. Ensure what is advertised is accurate on this site. Omlettes were good. Would have liked more local fruits that were available in the area. Male server was exceptional...name starts with D, may be Damanique? "

"Excellent property, beach, views, and Staff. Villa would be much better with some upgrades and tlc."

"Absolutely amazing. I highly recommend. Great good staff and the perfect location. We stayed in the Sandwood Villa and loved it. Akua our concierge was absolutely lovely and very helpful."

"All 4 of us arrived Monday 16th March 2026 in the night and the heavy rain. Our room was pre booked via Expedia. Upon arrival we were told that we had no room and the room was occupied until the next day. This made no sense as we pre booked many weeks ago and received the booking confirmation. The hotel had already spoken to us weeks before our arrival and confirmed the booking. So we were so confused and disappointed that the hotel didn’t even understand what was happening to us was wrong and an unpleasant experience for us. We spent a number of hours trying to explain why this was unacceptable. They sent us to another local hotel where they said they had booked us one night. Upon arrival the hotel had no knowledge of this and this created a problem and panic as we were unable to sleep anywhere that night. This hotel didn’t follow any customer service policy or rules to ensure we were safe and had a bed for the night. It was a nightmare experience. I would not recommend having a vacation there as they don’t follow the rules or instructions to provide what they have agreed to do. We still wasn’t given a proper explanation for the mess. This place to be dragged into 2026 it really needs a refurbishment and staff require training and better customer service skills. "

"Was what I expected"

"Clean pool, staff excellent and very accommodating. Would definitely go back again"

"It was amazing would love to stay again."